Service Disruption - Skrill & Neteller Mobile

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0296983
Posted Feb 14, 2026 - 07:49 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 14, 2026 - 07:28 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 14, 2026 - 07:28 UTC

Investigating

We are investigating a potential issue with the services mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0296983
Posted Feb 14, 2026 - 07:13 UTC
This incident affected: Skrill (Skrill Mobile Application) and Neteller (Neteller Mobile Application).