Service Disruption - Multibanco

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0297002

Posted Feb 15, 2026 - 02:15 UTC

Identified

The issue has been identified as external and a fix is being implemented.

Reference ID: INC0297002

Posted Feb 15, 2026 - 01:54 UTC

Investigating

We are investigating potential issues with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0297002

Posted Feb 15, 2026 - 01:36 UTC

This incident affected: Third Parties (Multibanco).