Service Disruption - Multibanco

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation.
MIM Paysafe

Reference ID: INC0312318

Posted Jul 01, 2026 - 16:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 01, 2026 - 16:33 UTC

Investigating

Our partner Multibanco is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0312318

Posted Jul 01, 2026 - 14:53 UTC

This incident affected: Third Parties (Multibanco).