Investigating - We have been made aware of an internal issue at the US Federal Reserve that is impacting the processing of ACH transactions. As a result, US merchants may experience delays in receiving settlement funding to their accounts. Customers may also experience delays in receiving acknowledgements for files transmitted for the March 3rd business day, as well as delays affecting the same day ACH window and the first ACH window for future dated items. We will continue to provide updates as information becomes available and apologize for any inconvenience.
Reference ID: INC0299030
Mar 03, 2026 - 16:30 UTC
Skrill
Operational
90 days ago
100.0
% uptime
Today
Skrill API
Operational
90 days ago
100.0
% uptime
Today
Skrill Consumer Wallet
Operational
90 days ago
100.0
% uptime
Today
Skrill Marketing Website
Operational
90 days ago
100.0
% uptime
Today
Skrill Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
Skrill Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Skrill Status Notifications Service
Operational
90 days ago
100.0
% uptime
Today
Neteller
Operational
90 days ago
100.0
% uptime
Today
Neteller API
Operational
90 days ago
100.0
% uptime
Today
Neteller Consumer Wallet
Operational
90 days ago
100.0
% uptime
Today
Neteller Gateway
Operational
90 days ago
100.0
% uptime
Today
Neteller Marketing Website
Operational
90 days ago
100.0
% uptime
Today
Neteller Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
Neteller Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Paysafecard (merchant)
Operational
90 days ago
99.99
% uptime
Today
PSC Payment
Operational
90 days ago
100.0
% uptime
Today
PSC Payment myPaysafe
Operational
90 days ago
100.0
% uptime
Today
PSC Payout & Refund
Operational
90 days ago
100.0
% uptime
Today
Paysafecash Payment
Operational
90 days ago
100.0
% uptime
Today
eCash PagoEfectivo
Operational
90 days ago
100.0
% uptime
Today
eCash SafetyPay
Operational
90 days ago
99.99
% uptime
Today
eCash Settlement Report
Operational
90 days ago
100.0
% uptime
Today
eCash Store Locator B2B
Operational
90 days ago
100.0
% uptime
Today
Paysafecard (distributor)
Operational
90 days ago
100.0
% uptime
Today
Pin On Demand Distribution
Operational
90 days ago
100.0
% uptime
Today
Paysafecash Distribution
Operational
90 days ago
100.0
% uptime
Today
eCash Reconciliation Files
Operational
90 days ago
100.0
% uptime
Today
Rapid Transfer
Operational
90 days ago
100.0
% uptime
Today
PagoEfectivo
Operational
90 days ago
99.98
% uptime
Today
CCE - Cámara de Compensación Electrónica
Operational
90 days ago
99.97
% uptime
Today
CIP Generation
Operational
90 days ago
100.0
% uptime
Today
Merchant Portal (PagoEfectivo)
Operational
90 days ago
100.0
% uptime
Today
Merchant Notification (PagoEfectivo)
Operational
90 days ago
100.0
% uptime
Today
PagoEfectivo Wallet
Operational
90 days ago
99.96
% uptime
Today
Niubiz
Operational
90 days ago
100.0
% uptime
Today
GMoney
Operational
90 days ago
99.8
% uptime
Today
Banco de Crédito del Perú (BCP)
Operational
90 days ago
100.0
% uptime
Today
SafetyPay
Operational
90 days ago
99.91
% uptime
Today
Express Application
Operational
90 days ago
99.94
% uptime
Today
Merchant Portal (SafetyPay)
Operational
90 days ago
99.63
% uptime
Today
Notification Services (SafetyPay)
Operational
90 days ago
100.0
% uptime
Today
DirectWS (SOAP)
Operational
90 days ago
100.0
% uptime
Today
MPIAPI (REST)
Operational
90 days ago
100.0
% uptime
Today
STP - Sistema de Transferencias y Pagos
Operational
90 days ago
100.0
% uptime
Today
Viafintech
Operational
Customer checkout
Operational
Retailer API: API integration
Operational
Store API
Operational
Viacash Merchant API
Operational
Viafintech App
Operational
Income Access
Operational
90 days ago
100.0
% uptime
Today
Income Access - Event Relay System (S2S)
Operational
90 days ago
100.0
% uptime
Today
Income Access - SFTP
Operational
90 days ago
100.0
% uptime
Today
Income Access - Tracking
Operational
90 days ago
100.0
% uptime
Today
Income Access - White Labels (Client Websites)
Operational
Please be advised that on Wednesday March 4 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Ref id: CHG0317654 Posted on
Mar 02, 2026 - 16:25 UTC
Please be advised that our partner People's group will be performing planned maintenance on their Interac e-Transfer service.
Interac e-Transfer services may experience approximately 60 minutes of downtime between 4:00 a.m. and 5:00 a.m. ET. There may be an additional downtime of approximately 60 minutes if a rollback is required
Reference ID: CHG0313499 Posted on
Jan 21, 2026 - 18:16 UTC
Please be advised that on Monday March 9 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Ref id: CHG0317900 Posted on
Mar 02, 2026 - 16:53 UTC
Please be advised that there will be a planned maintenance of Interac IDP Services on March 22nd, 2026, from 08:00 to 11:00 UTC. Please note that debit cards transactions might be impacted during this maintenance.
Reference ID: CHG0315781 Posted on
Feb 09, 2026 - 13:43 UTC
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0298947
Mar 3, 11:41 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0298932
Mar 3, 04:19 UTC
Update -
We are continuing to monitor for any further issues.
Mar 3, 03:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 3, 03:39 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Investigating -
Our partner Interac e-Transfer is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: INC0298717
Feb 28, 15:00 UTC
Monitoring -
Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
Please be advised we experienced a degradation with 3DS services between 00:51 UTC and 01:20 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0298678
Feb 27, 20:21 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
Feb 27, 18:50 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We have applied mitigation measures to reroute traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business.
Investigating -
We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our QR partner was remediating the situation. MIM Paysafe
Reference ID: INC0298520
Feb 27, 02:45 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
Reference ID: INC0298520
Feb 26, 23:24 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We have applied mitigation measures to reroute traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner GMoney was remediating the situation. MIM Paysafe
Reference ID: INC0298396
Feb 26, 09:59 UTC
Update -
Please be advised our QR provider implemented a solution and we will be routing traffic back shortly. We are continuously monitoring the impacted services. Further updates will follow.
MIM Paysafe
Reference ID: INC0298396
Feb 26, 09:38 UTC
Monitoring -
Please be advised that our QR code partner is currently experiencing service degradation. We have applied mitigation measures to reroute traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
Feb 25, 12:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 09:00 UTC
Scheduled -
Dear All,
Please be advised that on Wednesday February 25 from 4:00-7:00 AM ET (9AM -12 PM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.
We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Completed -
The scheduled maintenance has been completed.
Feb 25, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 10:00 UTC
Scheduled -
Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer services. Minimal service impact is expected.
Completed -
The scheduled maintenance has been completed.
Feb 25, 07:10 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 02:40 UTC
Scheduled -
Please be advised that our partner will be performing planned maintenance. This intervention window is estimated to last approximately 4 hours and 30 minutes, during which a slight service degradation may be experienced, particularly at the start and end of the maintenance period.
Completed -
The scheduled maintenance has been completed.
Feb 25, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 06:00 UTC
Scheduled -
Dear All,
Please be advised that our partner STP will be performing planned maintenance on February 25 at 06:00 UTC, with an estimated duration of one hour. During this maintenance window, certain services may be impacted; as a result, the sending and receiving of transactions will not be available for the duration of the intervention.
Resolved -
This incident has been resolved.
Feb 24, 22:04 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
MIM Paysafe
Reference ID: INC0298200
Feb 24, 21:23 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service latencies. We are initiating mitigation measures to reroute traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
Feb 24, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 09:00 UTC
Scheduled -
Dear All,
Please be advised that on Tuesday February 24 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Completed -
The scheduled maintenance has been completed.
Feb 24, 08:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 04:45 UTC
Scheduled -
Dear All,
Please be advised that on Tuesday Feb 24th from 4:45 to 8:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance. There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal Commerce (3DS2) was remediating the situation. MIM Paysafe
Reference ID: INC0297895
Feb 22, 23:47 UTC
Monitoring -
Our provider Cardinal Commerce (3DS2) implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0297895
Feb 22, 23:39 UTC
Identified -
Our provider Cardinal Commerce (3DS2) has identified the root cause and is working on implementing a solution. MIM Paysafe
Reference ID: INC0297895
Feb 22, 23:10 UTC
Investigating -
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Resolved -
Please be advised we experienced a degradation with SafetyPay services integration with Ecuadorian banks between 07:00 UTC and 13:00 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
Completed -
The scheduled maintenance has been completed.
Feb 21, 09:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 05:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 20, 23:04 UTC
Scheduled -
Please be advised that BCP - Banco de Crédito del Perú will be performing a scheduled maintenance on Saturday, February 21, 2026, from 05:00 to 09:30 UTC. During this window, Collections and Top-Ups services will be temporarily unavailable, meaning no service payments or collections will be processed. The services are expected to be fully restored after 09:30 UTC. We appreciate your understanding during this BCP Maintenance.
We apologize for the impact this might have on your business.
MIM Paysafe
Reference ID:INC0297856
Feb 21, 09:22 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Reference ID:INC0297856
Feb 21, 08:27 UTC
Update -
The issue has been identified and a fix is being implemented.
Reference ID:INC0297856
Feb 21, 08:07 UTC
Identified -
The issue has been identified and a fix is being implemented.
Reference ID:INC0297856
Feb 21, 07:43 UTC
Investigating -
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Moneris was remediating the situation. MIM Paysafe
Reference ID:INC0297814
Feb 20, 18:46 UTC
Monitoring -
Our provider Moneris implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID:INC0297814
Feb 20, 18:19 UTC
Update -
We are continuing to investigate this issue.
Feb 20, 18:05 UTC
Investigating -
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
Feb 18, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:00 UTC
Scheduled -
Please be advised that on Wednesday February 18 from 4 AM - 11:59 PM ET (9 AM - Thurs Feb 19 5 AM UTC), we will be performing a maintenance of our Processing and API services . Additional monitoring will be in place during and post the maintenance.
There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Completed -
The scheduled maintenance has been completed.
Feb 18, 04:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 02:05 UTC
Scheduled -
Dear All,
Please be advised that on Wednesday Feb 18th from 01:30 to 03:30 AM UTC, Paysafe will be performing an iAccess Platform Release. Additional monitoring will be in place during and post the maintenance. Best Regards,
Resolved -
Please be advised we experienced a degradationCardinal Commerce (3DS2) services between 21:01 UTC and 21:21 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
Completed -
The scheduled maintenance has been completed.
Feb 17, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 11:00 UTC
Scheduled -
Please be advised that during the time-frame mentioned above our partner Peoples Group will perform planned maintenance on e-Transfer Services. Please note that there may be downtime during this maintenance window.
Completed -
The scheduled maintenance has been completed.
Feb 17, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 03:00 UTC
Scheduled -
Please be advised that for the time frame mentioned above we will perform eCash SAP ERP switch back. During the maintenance window we expect up to 1 hour of downtime. Additional monitoring will be in place during and post the maintenance.
Completed -
The scheduled maintenance has been completed.
Feb 17, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 05:00 UTC
Scheduled -
Due to the holiday on Monday, February 16 , Peoples Group funding and settlements will not be processed on Monday and will instead be processed on the next business day, Tuesday, February 17, 2026.