Paysafe
Monitoring - We are currently experiencing delays in processing some credit card settlement batches for North American and European transactions - dated June 18.
These settlements have not yet been completed and are now scheduled to be processed early next week.
We apologize for any inconvenience and will continue to provide updates as more information becomes available.

MIM Paysafe

Reference ID:INC0310990

Jun 19, 2026 - 14:51 UTC
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.99 % uptime
Today
PSC Payment Operational
90 days ago
99.99 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
99.98 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
eCash SafetyPay Operational
90 days ago
100.0 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Degraded Performance
90 days ago
100.0 % uptime
Today
CCE - Cámara de Compensación Electrónica Operational
90 days ago
100.0 % uptime
Today
CIP Generation Degraded Performance
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) Degraded Performance
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
100.0 % uptime
Today
Niubiz Operational
90 days ago
100.0 % uptime
Today
GMoney Degraded Performance
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
QR Payments Operational
90 days ago
100.0 % uptime
Today
BBVA Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
99.99 % uptime
Today
Express Application Operational
90 days ago
99.99 % uptime
Today
Merchant Portal (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) Operational
90 days ago
100.0 % uptime
Today
STP - Sistema de Transferencias y Pagos Operational
90 days ago
100.0 % uptime
Today
Monnet Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Bradesco Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Degraded Performance
90 days ago
99.99 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.98 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Degraded Performance
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.98 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Fiserv (Omaha) Funding Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
AptPay Operational
90 days ago
99.98 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
iDEAL bank-transfers Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
99.82 % uptime
Today
Interchecks Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Klarna bank-transfers Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
Multibanco Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
US Banking Funding Services Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) Operational
90 days ago
100.0 % uptime
Today
VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Paysafe Planned Maintenance Jun 22, 2026 08:00-09:00 UTC

Please be advised that on Monday June 22 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref id: CHG0330610

Posted on Jun 16, 2026 - 16:14 UTC

Paysafe Planned Maintenance Jun 23, 2026 08:00-09:00 UTC

Please be advised that on Tuesday June 23 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref id: CHG0330612

Posted on Jun 16, 2026 - 16:16 UTC

Interac Maintenance Jun 25, 2026 05:00-10:00 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer services

Minimal service impact is expected.

Reference ID: CHG0330761

Posted on Jun 17, 2026 - 14:59 UTC

People's Group - Canada Day Holiday Jul 1, 2026 04:00 - Jul 2, 2026 04:00 UTC

Please be advised that on Wednesday, July 1st, Payment Processing customers can expect funding delay through People's Trust (Interac) by one day, due to Canada Day Holiday.
Posted on Jun 16, 2026 - 19:21 UTC

Partner Maintenance - Interac Jul 12, 2026 04:00-10:00 UTC

Dear All,

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer services.

Minimal service impact is expected.

Best Regards,

Reference ID: CHG0328796

Posted on Jun 02, 2026 - 19:19 UTC
Jun 20, 2026

No incidents reported today.

Jun 19, 2026
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0311020

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 19, 18:47 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0311020

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Jun 19, 18:39 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Jun 19, 18:23 UTC
Completed - The scheduled maintenance has been completed.
Jun 19, 11:10 UTC
Update - Please be advised that the activities will resume at 08:50 UTC.
There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0330952

Jun 19, 08:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 08:07 UTC
Scheduled - Please be advised that the planned maintenance has been postponed.
We will provide an update on when activities will resume.
Reference ID: CHG0330952

Jun 19, 08:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jun 18, 18:20 UTC
Scheduled - Please be advised that on Friday June 19th 08:00 UTC, we will be performing a maintenance of our Processing and API services . Additional monitoring will be in place during and post the maintenance.

There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0330952

Jun 18, 18:09 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0310970

Jun 19, 10:56 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0310970

Jun 19, 10:44 UTC
Investigating - We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0310970

Jun 19, 10:26 UTC
Resolved - Please be advised that the incident was caused to an inactivity on Banco de Crédito del Perú (BCP) side.
We have been informed that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Por favor, tome en cuenta que el incidente fue causado por una inactividad en el lado de Banco de Crédito del Perú (BCP).
Hemos sido informados de que nuestro socio ha restaurado exitosamente sus servicios.
Hemos redirigido el tráfico nuevamente al proveedor principal.
Se ha confirmado que todos los servicios se encuentran plenamente operativos.
Valoramos su colaboración y agradecemos su comprensión mientras nuestro socio resolvía la situación.

MIM Paysafe

Jun 19, 08:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 19, 06:42 UTC
Update - We are continuing to work on a fix for this issue.
Jun 19, 06:41 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0310939

Jun 19, 06:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 19, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:00 UTC
Scheduled - Dear All,

Please be advised that on Thursday June 18 from 7 PM - 1 AM ET (11 PM - 5 AM UTC), Paysafe will be performing a maintenance in their test environment.

There may be some service disruption experienced during this maintenance. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Best Regards,

Reference ID: CHG0330414

Jun 16, 15:51 UTC
Completed - The scheduled maintenance has been completed.
Jun 19, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 01:30 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228

Jun 18, 18:57 UTC
Jun 18, 2026
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0310395

Jun 18, 20:24 UTC
Update - We are continuing to work on a fix for this issue.
Jun 17, 08:57 UTC
Identified - Please be advised that we are currently experiencing an issue where merchant funds are not displaying correctly on the merchant portal.
Please note that funding operations continue to process successfully, and merchants are receiving their funds without interruption.
We are actively working on a fix and will provide updates as progress is made.

MIM Paysafe

Reference ID: INC0310395

Jun 17, 02:42 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0310869

Jun 18, 16:02 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0310869

Jun 18, 15:30 UTC
Investigating - We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Jun 18, 14:56 UTC
Resolved - This incident has been resolved.
Jun 18, 14:48 UTC
Monitoring - Our provider has implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID: INC0310563

Jun 17, 12:00 UTC
Identified - Our provider has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0310563

Jun 17, 07:03 UTC
Investigating - Please be advised that we are investigating an issue with the PIX services, integrated via Bradesco bank for SafetyPay, Brazil market.
We apologize for the impact this might have on your business.
Further updates will follow.

Reference ID: INC0310563

Jun 16, 17:01 UTC
Completed - The scheduled maintenance has been completed.
Jun 18, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 08:00 UTC
Scheduled - Please be advised that on Thursday June 18 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of several of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.


Reference ID: CHG0330213 & CHG0330117

Jun 15, 15:39 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS was remediating the situation.
MIM Paysafe

Reference ID:INC0310723

Jun 18, 08:20 UTC
Update - We are continuing to monitor for any further issues.
Jun 17, 19:15 UTC
Monitoring - Please be advised that due to a technical issue on our partner side, TSYS merchants and may be affected by a funding delay today.
This may result in delayed settlements and credits.

Our processor has implemented a fix and has restored normal batch processing.
Merchants will be funded on June 18th.
Thank you for your understanding and apologize for the impact this might have on your business!

MIM Paysafe

Reference ID: INC0310723

Jun 17, 19:13 UTC
Investigating - Please be advised that we are experiencing a delay in funding impacting TSYS batching, both settlements and credits .
Teams identified and corrected the cause and no further impact is expected.
This incident is to be considered resolved tomorrow, once the delayed funding is completed.
Thank you for your understanding.

MIM Paysafe

Reference ID: INC0310723

Jun 17, 17:49 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0310786

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 18, 06:44 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0310786

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Jun 18, 05:58 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 18, 03:39 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Jun 18, 03:04 UTC
Completed - The scheduled maintenance has been completed.
Jun 18, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 01:30 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228

Jun 17, 18:05 UTC
Jun 17, 2026
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0310745

Jun 17, 19:39 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Jun 17, 18:41 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 17, 17:58 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Jun 17, 16:54 UTC
Completed - The scheduled maintenance has been completed.
Jun 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 08:00 UTC
Scheduled - Please be advised that on Wed, June 17th, from 4:00-7:00 AM ET (8 AM -11 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0329935

Jun 15, 15:30 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 17, 07:32 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Jun 17, 06:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 17, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 01:30 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228

Jun 16, 21:14 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv was remediating the situation.
MIM Paysafe

Reference ID: INC0310581

Jun 17, 00:44 UTC
Identified - Our provider Fiserv First Data has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID: INC0310581

Jun 16, 21:08 UTC
Investigating - We are investigating potential issues with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0310581

Jun 16, 19:28 UTC
Jun 16, 2026
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0310395

Jun 16, 19:42 UTC
Identified - Please be advised that we are currently experiencing an issue where merchant funds are not displaying correctly on the merchant portal.
Please note that funding operations continue to process successfully, and merchants are receiving their funds without interruption.
We are actively working on a fix and will provide updates as progress is made.

MIM Paysafe

Reference ID: INC0310395

Jun 15, 20:31 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PSAustria was remediating the situation.
MIM Paysafe

Reference ID:INC0310475

Jun 16, 10:35 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0310475

Jun 16, 09:52 UTC
Investigating - We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Reference ID: INC0310475

Jun 16, 09:34 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 05:45 UTC
Scheduled - Please be advised that on Tuesday, June 16th, from 5:45 to 9:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0328936

Jun 15, 15:53 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0310455

Jun 16, 09:13 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0310455

Jun 16, 08:48 UTC
Investigating - We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Reference ID: INC0310455

Jun 16, 08:20 UTC
Completed - The scheduled maintenance has been completed.
Jun 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 00:00 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228

Jun 15, 20:36 UTC
Jun 15, 2026
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 15, 02:37 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Jun 15, 02:22 UTC
Jun 14, 2026
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0310266

Jun 14, 21:43 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0310266

Jun 14, 21:32 UTC
Investigating - We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0310266

Jun 14, 21:22 UTC
Completed - The scheduled maintenance has been completed.
Jun 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 14, 03:00 UTC
Scheduled - Dear All,

Please be advised that our partner eps-Payment (PSA)will be performing planned maintenance.

Possible short interruptions of the EPS transaction-routing during the specified period.

Best Regards,

Reference ID: CHG0328623

Jun 1, 17:14 UTC
Jun 13, 2026
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0310238

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 13, 11:10 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0310238

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Jun 13, 07:28 UTC
Completed - The scheduled maintenance has been completed.
Jun 13, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 01:00 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228

Jun 12, 14:42 UTC
Jun 12, 2026
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0309829

Jun 12, 14:06 UTC
Update - We are continuing to work on a fix for this issue.
Jun 12, 14:05 UTC
Update - Dear All,
Our technical teams have narrowed down the root cause of the issue and the fix is prepared.
Once the validation and the testing is done the fix will be released. Our teams are working with the highest priority.
Kind Regards,

Jun 12, 07:41 UTC
Update - We are continuing to work on a fix for this issue.
Jun 11, 07:49 UTC
Identified - Please be advised that due to a technical issue, merchants and partners may experience a delay in the delivery of Standardized Payment Details and Account Statement Reports.
Our teams are working to generate the reports with the highest priority.
Thank you for your understanding and apologize for the impact this might have on your business!
Further updates will follow.

MIM Paysafe

Reference ID:INC0309829

Jun 10, 08:08 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0310127

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 12, 08:27 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0310127

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Jun 12, 05:57 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Ref ID :INC0310124


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 12, 03:02 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Jun 12, 01:59 UTC
Jun 11, 2026
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0310091

Jun 11, 19:53 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.
Ref ID: INC0310091
MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Jun 11, 19:18 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Jun 11, 19:13 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 05:00 UTC
Scheduled - Please be advised that our QR Code Partner will be performing planned maintenance on their service.

No service impact is expected.

Reference ID: CHG0329926

Jun 11, 00:41 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe
Ref. ID:INC0309968

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 11, 03:31 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Jun 11, 02:43 UTC
Completed - The scheduled maintenance has been completed.
Jun 11, 01:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 21:30 UTC
Scheduled - We will be undergoing scheduled maintenance on Viafintech during the indicated time.
There is an expected downtime of up to 15 minutes during the maintenance window.

Reference ID: CHG0328356

Jun 1, 10:01 UTC
Jun 10, 2026
Completed - The scheduled maintenance has been completed.
Jun 10, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:00 UTC
Scheduled - Daer All,

Please be advised that our partner, Peoples Group will be performing planned maintenance on their e-Transfer services.
There may be downtime during this maintenance window.

Best Regards,

Reference ID: CHG0328637

Jun 1, 22:31 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 09:01 UTC
Scheduled - Please be advised that on Wednesday, June 10, from 5 AM - 8AM ET (9 AM - 12 AM UTC), Paysafe will be performing a maintenance in their test environment.

There may be some service disruption experienced during this maintenance. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0327002

Jun 8, 14:58 UTC
Completed - The scheduled maintenance has been completed.
Jun 10, 09:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 08:00 UTC
Scheduled - Please be advised that on Wednesday June 10 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0329574

Jun 9, 14:49 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0309828

Jun 10, 07:04 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0309828

Jun 10, 06:13 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0309828

Jun 10, 06:12 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0309824


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 10, 02:21 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0309824

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Jun 10, 01:55 UTC
Jun 9, 2026
Completed - The scheduled maintenance has been completed.
Jun 9, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance -Release 183.
No service impact is expected.

During the maintenance window Issuing authorisation services and BankWORKS web interfaces including WSM APIs, WebGUI and SelfServ will experience some downtime.
Between 08:00 and 14:30 Issuing Services will experience a period of downtime.

Acquiring services is not expected to experience any downtime

Reference ID:CHG0329368

Jun 8, 12:03 UTC
Completed - The scheduled maintenance has been completed.
Jun 9, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 05:00 UTC
Scheduled - Please be advised that on June 9, from 00:00 to 01:00 GMT-5 (05:00 - 06:00 UTC), our QR code partner will be performing planned maintenance on their services.
During this time, their service will be temporarily unavailable.

However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.

Reference ID: CHG0329559

Jun 8, 23:42 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Jun 9, 03:47 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Jun 9, 02:01 UTC
Jun 8, 2026
Completed - The scheduled maintenance has been completed.
Jun 8, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 18:00 UTC
Scheduled - Please be advised that our partner PSAustria will be performing planned maintenance on their EPS service.

There may be interruptions during the specified timeframe

Reference ID: CHG0328729

Jun 2, 11:49 UTC
Completed - The scheduled maintenance has been completed.
Jun 8, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 10:00 UTC
Scheduled - Please be advised that our partner, Peoples Group will be performing planned maintenance on their e-Transfer services.


Reference ID: CHG0321985

May 29, 03:03 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0309418

Jun 8, 10:08 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0309418

Jun 8, 09:35 UTC
Investigating - We are investigating an issue with the Skrill Business Portal (OPTIC) and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0309418

Jun 8, 08:15 UTC
Completed - The scheduled maintenance has been completed.
Jun 8, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 00:30 UTC
Scheduled - Please be advised that on Monday, June 8th at 5:30 PM - 7:30 PM PST (Monday, June 8th 00:30 - 02:30 UTC), Paysafe will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected.

Reference ID: CHG0321993

Jun 6, 07:38 UTC
Jun 7, 2026

No incidents reported.

Jun 6, 2026
Completed - The scheduled maintenance has been completed.
Jun 6, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 01:30 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on Express.

Minimal service impact is expected.

Reference ID: CHG0329341

Jun 5, 22:18 UTC