Identified - Please be advised that due to an technical issue on our processing partner side with calculating FX Markup Fees, we have identified discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal. Our teams are working alongside our partner to resolve the issue with the highest priority. The corrected invoices are expected to be available in the portal next week. We apologize for the impact this may have on your business. Further updates will follow.
Reference ID: INC0314578
Jul 20, 2026 - 10:34 UTC
Skrill
Operational
90 days ago
100.0
% uptime
Today
Skrill API
Operational
90 days ago
100.0
% uptime
Today
Skrill Consumer Wallet
Operational
90 days ago
100.0
% uptime
Today
Skrill Marketing Website
Operational
90 days ago
100.0
% uptime
Today
Skrill Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
Skrill Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Skrill Status Notifications Service
Operational
90 days ago
100.0
% uptime
Today
Neteller
Operational
90 days ago
100.0
% uptime
Today
Neteller API
Operational
90 days ago
100.0
% uptime
Today
Neteller Consumer Wallet
Operational
90 days ago
100.0
% uptime
Today
Neteller Gateway
Operational
90 days ago
100.0
% uptime
Today
Neteller Marketing Website
Operational
90 days ago
100.0
% uptime
Today
Neteller Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
Neteller Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Paysafecard (merchant)
Operational
90 days ago
99.99
% uptime
Today
PSC Payment
Operational
90 days ago
99.99
% uptime
Today
PSC Payment myPaysafe
Operational
90 days ago
99.98
% uptime
Today
PSC Payout & Refund
Operational
90 days ago
100.0
% uptime
Today
Paysafecash Payment
Operational
90 days ago
100.0
% uptime
Today
eCash PagoEfectivo
Operational
90 days ago
99.99
% uptime
Today
eCash SafetyPay
Operational
90 days ago
100.0
% uptime
Today
eCash Settlement Report
Operational
90 days ago
100.0
% uptime
Today
eCash Store Locator B2B
Operational
90 days ago
100.0
% uptime
Today
Paysafecard (distributor)
Operational
90 days ago
100.0
% uptime
Today
Pin On Demand Distribution
Operational
90 days ago
100.0
% uptime
Today
Paysafecash Distribution
Operational
90 days ago
100.0
% uptime
Today
eCash Reconciliation Files
Operational
90 days ago
100.0
% uptime
Today
Rapid Transfer
Operational
90 days ago
100.0
% uptime
Today
PagoEfectivo
Degraded Performance
90 days ago
99.99
% uptime
Today
CCE - Cámara de Compensación Electrónica
Operational
90 days ago
100.0
% uptime
Today
CIP Generation
Operational
90 days ago
99.97
% uptime
Today
Merchant Portal (PagoEfectivo)
Operational
90 days ago
100.0
% uptime
Today
Merchant Notification (PagoEfectivo)
Operational
90 days ago
100.0
% uptime
Today
PagoEfectivo Wallet
Operational
90 days ago
100.0
% uptime
Today
Niubiz
Operational
90 days ago
100.0
% uptime
Today
GMoney
Degraded Performance
90 days ago
100.0
% uptime
Today
Banco de Crédito del Perú (BCP)
Operational
90 days ago
100.0
% uptime
Today
QR Payments
Operational
90 days ago
99.99
% uptime
Today
BBVA
Operational
90 days ago
100.0
% uptime
Today
SafetyPay
Operational
90 days ago
99.99
% uptime
Today
Express Application
Operational
90 days ago
99.99
% uptime
Today
Merchant Portal (SafetyPay)
Operational
90 days ago
100.0
% uptime
Today
Notification Services (SafetyPay)
Operational
90 days ago
100.0
% uptime
Today
DirectWS (SOAP)
Operational
90 days ago
100.0
% uptime
Today
MPIAPI (REST)
Operational
90 days ago
100.0
% uptime
Today
STP - Sistema de Transferencias y Pagos
Operational
90 days ago
100.0
% uptime
Today
Monnet
Operational
90 days ago
100.0
% uptime
Today
Payouts
Operational
90 days ago
100.0
% uptime
Today
Banco de Crédito del Perú (BCP)
Operational
90 days ago
100.0
% uptime
Today
PIX
Operational
90 days ago
100.0
% uptime
Today
Bradesco
Operational
90 days ago
100.0
% uptime
Today
BBVA
Operational
90 days ago
100.0
% uptime
Today
Viafintech
Operational
Customer checkout
Operational
Retailer API: API integration
Operational
Store API
Operational
Viacash Merchant API
Operational
Viafintech App
Operational
Income Access
Operational
90 days ago
100.0
% uptime
Today
Income Access - Event Relay System (S2S)
Operational
90 days ago
100.0
% uptime
Today
Income Access - SFTP
Operational
90 days ago
100.0
% uptime
Today
Income Access - Tracking
Operational
90 days ago
100.0
% uptime
Today
Income Access - White Labels (Client Websites)
Operational
90 days ago
100.0
% uptime
Today
White Label Wallet
Operational
Wallet Management
Operational
Payments
Operational
Prepaid Cards
Operational
Webhooks
Operational
Merchant Portals
Operational
90 days ago
100.0
% uptime
Today
iAccess
Operational
90 days ago
100.0
% uptime
Today
MCPS Instore
Operational
90 days ago
100.0
% uptime
Today
NetBanx Back Office
Operational
90 days ago
100.0
% uptime
Today
OPTIC Portal
Operational
90 days ago
100.0
% uptime
Today
Processing and APIs
Under Maintenance
90 days ago
99.99
% uptime
Today
Account Updater
Under Maintenance
90 days ago
100.0
% uptime
Today
AMR
Under Maintenance
90 days ago
100.0
% uptime
Today
Automated onboarding (Payfac & Simplified onboarding)
Under Maintenance
90 days ago
100.0
% uptime
Today
Batch Upload
Under Maintenance
90 days ago
100.0
% uptime
Today
Card payments API
Operational
90 days ago
99.98
% uptime
Today
Checkout (Legacy) API
Operational
90 days ago
100.0
% uptime
Today
Checkout V1
Operational
90 days ago
100.0
% uptime
Today
Checkout V2
Operational
90 days ago
100.0
% uptime
Today
Customer Vault API
Operational
90 days ago
100.0
% uptime
Today
Direct Debit API
Operational
90 days ago
100.0
% uptime
Today
Hosted API (UPP)
Operational
90 days ago
100.0
% uptime
Today
Identity API
Operational
90 days ago
100.0
% uptime
Today
Merchant Payments
Operational
90 days ago
100.0
% uptime
Today
Onboarding API
Operational
90 days ago
100.0
% uptime
Today
Paysafe.js
Operational
90 days ago
100.0
% uptime
Today
Recurring billing API
Operational
90 days ago
100.0
% uptime
Today
Prepaid API
Operational
90 days ago
100.0
% uptime
Today
Unity Payments API
Operational
90 days ago
99.98
% uptime
Today
3DS V2
Operational
90 days ago
100.0
% uptime
Today
Webhooks Notification Delivery API
Under Maintenance
90 days ago
100.0
% uptime
Today
iGaming APMs
Operational
90 days ago
100.0
% uptime
Today
iGaming - DW - iACH
Operational
90 days ago
100.0
% uptime
Today
iGaming - Interchecks
Operational
90 days ago
100.0
% uptime
Today
iGaming - Mazooma
Operational
90 days ago
100.0
% uptime
Today
iGaming - PaysafeCard
Operational
90 days ago
100.0
% uptime
Today
iGaming - PaysafeCash
Operational
90 days ago
100.0
% uptime
Today
iGaming - Sightline API
Operational
90 days ago
100.0
% uptime
Today
iGaming - Skrill
Operational
90 days ago
100.0
% uptime
Today
iGaming - Venmo
Operational
90 days ago
100.0
% uptime
Today
iGaming - VIP Preferred
Operational
90 days ago
100.0
% uptime
Today
iGaming - Pay by Bank
Operational
90 days ago
100.0
% uptime
Today
Direct Marketing
Operational
90 days ago
100.0
% uptime
Today
ApplicationXP Onboarding
Operational
90 days ago
100.0
% uptime
Today
PXP Gateway
Operational
90 days ago
100.0
% uptime
Today
PXP Webhost API
Operational
90 days ago
100.0
% uptime
Today
TSYS USPP Funding
Operational
90 days ago
100.0
% uptime
Today
Insight
Operational
90 days ago
100.0
% uptime
Today
Fiserv (Omaha) Funding
Operational
90 days ago
100.0
% uptime
Today
Non-Production
Operational
90 days ago
100.0
% uptime
Today
Merchant Test
Operational
90 days ago
100.0
% uptime
Today
Merchant & Partner Support phone lines
Operational
Please be advised that on Monday, July 20th at 5:30 PM - 7:30 PM PST (Tuesday, July 21st 00:30 - 02:30 UTC), Paysafe will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance. There is no impact expected.
Reference ID: CHG0334284 Posted on
Jul 16, 2026 - 11:06 UTC
Please be advised that on Monday July 20 from 10-11 PM PET (Tuesday July 21 3-4 AM UTC), Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.
We do not anticipate any impact to CIP generation however there could be intermittent payment transaction delays/failures that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Reference ID:CHG0332449 Posted on
Jul 16, 2026 - 15:35 UTC
Please be advised that on Thursday, July 23, from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of several of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Reference ID: CHG0331985 Posted on
Jul 20, 2026 - 15:18 UTC
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Reference ID: CHG0330228 Posted on
Jul 14, 2026 - 13:24 UTC
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Reference ID: CHG0330228 Posted on
Jul 14, 2026 - 13:25 UTC
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Reference ID: CHG0330228 Posted on
Jul 14, 2026 - 13:26 UTC
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 20, 17:19 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Ref ID: INC0314648
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
Jul 20, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 02:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Completed -
The scheduled maintenance has been completed.
Jul 19, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 05:00 UTC
Scheduled -
Please be advised that our partner Cámara de Compensación Electrónica (CCE) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Resolved -
The incident has been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PS Austria was remediating the situation. MIM Paysafe
Reference ID: INC0314501
Jul 18, 20:36 UTC
Monitoring -
Our provider PS Austria implemented a solution and we are monitoring the impacted services.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Ref ID: INC0314490
Jul 18, 07:11 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
MIM Paysafe
Versión en Español
Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.
Resolved -
This incident has been resolved.
Jul 18, 06:50 UTC
Investigating -
We are investigating issues with our PagoEfectivo Service and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.
If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe
Jul 18, 06:45 UTC
Completed -
The scheduled maintenance has been completed.
Jul 18, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 02:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Resolved -
Please note the issue on our partner's side has now been fully resolved. Our partner has confirmed full recovery of all impacted services and processes. Clearing, merchant funding, and all related report processing are fully restored and operating normally. Files for all impacted dates have been successfully received and processed. Our operational teams are working with the highest priority to consolidate all outstanding payments and release them as soon as possible. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation
Reference ID: INC0314392
Jul 17, 16:03 UTC
Investigating -
Please be advised that due to a technical issue on our banking partner side, Banking Circle some merchants may be affected by a funding delay. This may result in delayed postings and in delayed funding for some EU Acquiring merchants.
Our processor is working with the highest priority on resolving the issues and restoring normal batch processing. Thank you for your understanding and apologize for the impact this might have on your business! Further updates will follow.
Completed -
The scheduled maintenance has been completed.
Jul 17, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 02:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Resolved -
The incident has been resolved successfully and the impacted services are restored. Please note that you may still experience minor delay in responses in the next 2 hours while the applied changes propagate fully. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0314326
Jul 16, 22:31 UTC
Monitoring -
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress.
MIM Paysafe
Reference ID:INC0314326
Jul 16, 22:17 UTC
Identified -
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress.
MIM Paysafe
Reference ID:INC0314326
Jul 16, 21:32 UTC
Investigating -
Dear all,
Please note that Payment processing email support queues for merchant and technical support are temporarily inaccessible to our support teams. As a result, there might be a delay in our support team's ability to respond to your support tickets. Until further notice for system and processing critical matters, please contact your account manager or dedicated support phone line to have your problem investigated.
We apologize for the impact this might have on your business. Further updates will follow.
Jul 16, 19:43 UTC
Completed -
The scheduled maintenance has been completed.
Jul 16, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 02:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: INC0314187
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 15, 21:13 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
Jul 15, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 08:00 UTC
Scheduled -
Please be advised that on Thurs., July 15, from 4:00-7:00 AM ET (8 AM - 11 AM UTC), Paysafe will be performing maintenance of several microservices. Additional monitoring will be in place during and post the maintenance.
We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation. MIM Paysafe
Reference ID:INC0314049
Jul 15, 08:35 UTC
Monitoring -
Our provider Cardinal implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0314049
Jul 15, 08:20 UTC
Identified -
Our provider Cardinal has identified the root cause and is working on implementing a solution. MIM Paysafe
Reference ID: INC0314049
Jul 15, 07:47 UTC
Investigating -
Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe Reference ID:INC0314046
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 15, 07:39 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
ReferenceID: INC0314046
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
Jul 15, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:30 UTC
Scheduled -
We will be undergoing scheduled maintenance during the indicated time on paysafe-ss-apikey-auth-provider.
During the deployment, API key authentication may be temporarily impacted. If this occurs, API key validation may fail, and merchants may be unable to process transactions until the service is restored
Completed -
The scheduled maintenance has been completed.
Jul 15, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Completed -
The scheduled maintenance has been completed.
Jul 14, 09:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:45 UTC
Scheduled -
Please be advised that on Tuesday July 14th from 5:45 to 9:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance. There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Resolved -
The incident has been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner VIP Preferred was remediating the situation. MIM Paysafe
Reference ID: INC0313879
Jul 14, 08:06 UTC
Monitoring -
Our provider, VIP Preferred, implemented a solution, and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0313879
Jul 14, 07:39 UTC
Investigating -
Our partner VIP Preferred is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
Jul 14, 07:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 06:30 UTC
Scheduled -
We will be undergoing scheduled maintenance during the indicated time on paysafe-ss-data-protection.
Apple Pay payments and LPM/APM transactions, including local and alternative payment methods, may be affected if the DPS service is unavailable during the deployment.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0313876
Jul 14, 07:14 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
Jul 14, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 02:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 14, 03:15 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 13, 02:42 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe Reference ID:INC0313685
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Reference ID: INC0313647
Jul 12, 10:32 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 12, 03:58 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe Reference ID:INC0313638
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 11, 09:19 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe Reference ID: INC0313638
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0313636
Jul 11, 06:23 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
Jul 11, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 02:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0313496
Jul 10, 06:54 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
Jul 10, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 02:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0313398
Jul 9, 12:59 UTC
Monitoring -
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress.
MIM Paysafe
Reference ID:INC0313398
Jul 9, 12:55 UTC
Investigating -
We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
Jul 9, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:00 UTC
Scheduled -
Please be advised that on Thursday, July 9, from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: INC0313351
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 9, 06:59 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0313351
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
Jul 9, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 02:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Completed -
The scheduled maintenance has been completed.
Jul 8, 08:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 7, 12:57 UTC
Scheduled -
Dear All, Please be advised that on Wednesday, July 8, from 04:00 AM to 05:00 AM ET (08:00 AM to 09:00 AM UTC), Paysafe will be performing maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance. There is no impact expected on real-time processing. If you experience any processing issues or anything else unusual, please alert Paysafe immediately.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe Reference ID: INC0313169
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 8, 07:45 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe Reference ID: INC0313169
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
Jul 8, 02:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 01:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Completed -
The scheduled maintenance has been completed.
Jul 8, 02:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:30 UTC
Scheduled -
Please be advised that on Tuesday, July 07th at 5:30 PM - 7:30 PM PST (Wednesday, July 08th 00:30 - 02:30 UTC), Paysafe will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance. There is no impact expected.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
Ref ID: INC0312991
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 7, 07:52 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
MIM Paysafe
Ref ID: INC0312991
Versión en Español
Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0312995
Jul 7, 07:05 UTC
Monitoring -
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress.
Completed -
The scheduled maintenance has been completed.
Jul 7, 02:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 01:30 UTC
Scheduled -
Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services. We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Completed -
The scheduled maintenance has been completed.
Jul 6, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 1, 14:04 UTC
Scheduled -
Dear All,
Please be advised that on Monday July 6 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance. There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Reference ID: INC0312756
Jul 6, 08:15 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
MIM Paysafe
Versión en Español
Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.
MIM Paysafe
Reference ID: INC0312756
Jul 6, 07:42 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: INC0312731
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Jul 6, 03:41 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0312731
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.