Completed -
The scheduled maintenance has been completed.
May 28, 06:00 UTC
Update -
Please be advised that the maintenance has been completed successfully.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: CHG0327498
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
May 28, 05:34 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
May 28, 05:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 04:00 UTC
Scheduled -
Please be advised that scheduled maintenance is currently in progress for the Pago Efectivo QR code generation CIPs service.
The affected service is the Pago Efectivo QR code generation; however, there is no impact to merchants or transactions. Traffic has been temporarily switched from the primary QR code generator Gmoney to an alternate generator to support the maintenance activity.
The service remains fully available during this period, and no payment flows are affected. The next update will be shared once the maintenance has been completed.
Best Regards.
Reference ID: CHG0327498
May 27, 20:01 UTC