Paysafe

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.99 % uptime
Today
PSC Payment Operational
90 days ago
100.0 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
100.0 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
eCash SafetyPay Operational
90 days ago
99.99 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
CCE - Cámara de Compensación Electrónica Operational
90 days ago
99.96 % uptime
Today
CIP Generation Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
99.96 % uptime
Today
Niubiz Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
99.91 % uptime
Today
Express Application Operational
90 days ago
99.94 % uptime
Today
Merchant Portal (SafetyPay) Operational
90 days ago
99.63 % uptime
Today
Notification Services (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
99.99 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.99 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.99 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
AptPay Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
99.99 % uptime
Today
GMoney Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
iDEAL bank-transfers Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
99.98 % uptime
Today
Interchecks Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Klarna bank-transfers Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
Multibanco Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
99.99 % uptime
Today
US Banking Funding Services Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) Operational
90 days ago
100.0 % uptime
Today
VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

People's group Holiday Closure Notice: Family Day Feb 16, 2026 05:00 - Feb 17, 2026 05:00 UTC

Due to the holiday on Monday, February 16 , Peoples Group funding and settlements will not be processed on Monday and will instead be processed on the next business day, Tuesday, February 17, 2026.

Reference ID: CHG0315486
Posted on Feb 05, 2026 - 18:28 UTC

Paysafe Planned Maintenance - PSC eCash Feb 17, 2026 03:00-07:00 UTC

Please be advised that for the time frame mentioned above we will perform eCash SAP ERP switch back.
During the maintenance window we expect up to 1 hour of downtime. Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0313726
Posted on Feb 09, 2026 - 09:39 UTC

Partner Maintenance - Interac Feb 17, 2026 03:00-11:00 UTC

Please be advised that our partner Interac will be performing planned maintenance on their Interac MobilePay TSP services.

Minimal service impact is expected.

Reference ID: CHG0313813
Posted on Jan 24, 2026 - 09:05 UTC

Partner Maintenance - Peoples Group Feb 17, 2026 11:00-12:00 UTC

Please be advised that during the time-frame mentioned above our partner Peoples Group will perform planned maintenance on e-Transfer Services.
Please note that there may be downtime during this maintenance window.

Reference ID: CHG0316006
Posted on Feb 10, 2026 - 22:12 UTC

Interac e-Transfer Maintenance Feb 17, 2026 12:00-13:00 UTC

Please be advised that our partner Interac e-Transfer will be performing planned maintenance
No service impact is expected.

Reference ID:CHG0315649
Posted on Feb 06, 2026 - 20:24 UTC

Paysafe Planned Maintenance - Processing and APIs Feb 18, 2026 09:00-17:00 UTC

Please be advised that on Wednesday/February/18th/09:00 UTC, we will be performing a maintenance of our Processing and API services . Additional monitoring will be in place during and post the maintenance.

There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0316308
Posted on Feb 12, 2026 - 16:12 UTC

Partner Maintenance - Interac Feb 25, 2026 10:00-12:00 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer services.
Minimal service impact is expected.

Reference ID: CHG0316309
Posted on Feb 12, 2026 - 15:29 UTC

Partner Maintenance- People's group Mar 8, 2026 06:00-11:00 UTC

Please be advised that our partner People's group will be performing planned maintenance on their Interac e-Transfer service.

Interac e-Transfer services may experience approximately 60 minutes of downtime between 4:00 a.m. and 5:00 a.m. ET. There may be an additional downtime of approximately 60 minutes if a rollback is required



Reference ID: CHG0313499
Posted on Jan 21, 2026 - 18:16 UTC

Partner Maintenance - Global Payments Mar 8, 2026 07:00-10:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Interac IDP Services.

There may be downtime during this maintenance window.

Reference ID: CHG0315487
Posted on Feb 05, 2026 - 18:49 UTC

Partner Maintenance - Global Payments Mar 15, 2026 08:00-11:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Interac IDP Services.

There may be downtime during this maintenance window.

Reference ID: CHG0315584
Posted on Feb 06, 2026 - 14:10 UTC

Partner Maintenance - Interac Mar 22, 2026 08:00-11:00 UTC

Please be advised that there will be a planned maintenance of Interac IDP Services on March 22nd, 2026, from 08:00 to 11:00 UTC.
Please note that debit cards transactions might be impacted during this maintenance.

Reference ID: CHG0315781
Posted on Feb 09, 2026 - 13:43 UTC
Feb 12, 2026
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Feb 12, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 17:00 UTC
Scheduled - Please be advised that on Thursday, February 12, from 12:00-3:00 PM ET (5-8 PM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0311780 & CHG0315407
Feb 12, 14:20 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Feb 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 09:00 UTC
Scheduled - Please be advised that on Thursday February 12 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Kind Regards,

Ref id: CHG0315406
Feb 10, 18:42 UTC
Service Disruption - GMoney
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Gmoney was remediating the situation.
MIM Paysafe

Reference ID: INC0296650
Feb 12, 08:08 UTC
Investigating - Our partner Gmoney is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0296650
Feb 12, 07:11 UTC
Paysafe Planned Maintenance - PSC eCash
Completed - The scheduled maintenance has been completed.
Feb 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 03:00 UTC
Scheduled - Please be advised that for the time frame mentioned above we will perform eCash SAP ERP planned maintenance.

During the maintenance window we expect up to 1 hour of downtime. Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0313725
Feb 2, 15:10 UTC
Feb 11, 2026
Cardinal Commerce Maintenance
Completed - The scheduled maintenance has been completed.
Feb 11, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 15:00 UTC
Scheduled - Please be advised that our partner Cardinal Commerce will be performing planned maintenance on their Centinel Endpoint

No service impact is expected.

Reference ID:CHG0315165
Feb 4, 08:45 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Feb 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 09:00 UTC
Scheduled - Please be advised that on Wednesday February 11 from 4:00-7:00 AM ET (9AM -12 PM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Kind Regards,

Ref Id:CHG0315299
Feb 10, 17:08 UTC
Service Disruption - GMoney
Resolved - This incident has been resolved.

MIM Paysafe

Reference ID:INC0296486
Feb 11, 10:47 UTC
Update - We are continuing to monitor for any further issues.
Feb 11, 09:08 UTC
Monitoring - Please be advised that we have complete a failover to an alternate provider to ensure service continuity.
Our partner Gmoney is continuing to work with the highest priority.
Further updates will follow.

MIM Paysafe

Reference ID:INC0296486
Feb 11, 09:01 UTC
Investigating - Our partner GMoney is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0296486
Feb 11, 08:47 UTC
Paysafe Planned Maintenance - Processing and APIs
Completed - The scheduled maintenance has been completed.
Feb 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 19:00 UTC
Scheduled - Please be advised that on Tuesday, February 10 from 7 PM UTC to Wednesday, February 11 5 AM UTC, we will be performing a maintenance in our alternate datacenter. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real-time processing however, there is a possibility that some reporting delays can occur. If you experience any reporting delays or anything else unusual, please alert us immediately.

Reference ID: CHG0315795
Feb 9, 18:55 UTC
Feb 10, 2026
Service Disruption-Multibanco
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner SIBS was remediating the situation.
MIM Paysafe

Reference ID: INC0296444
Feb 10, 16:43 UTC
Monitoring - Please be advised that we identified a brief disruption on the Multibanco and MBway payment methods provided by SIBS, between 15:59 and 16:06 UTC. The service has since recovered and we're monitoring to ensure stability

MIM Paysafe

Reference ID:INC0296444
Feb 10, 16:16 UTC
Partner Maintenance- Interac
Completed - The scheduled maintenance has been completed.
Feb 10, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 03:00 UTC
Scheduled - Please be advised that our partner INTERAC will be performing planned maintenance on their Interac MobilePay TSP service.

No service impact is expected.

Reference ID: CHG0313812
Jan 24, 08:51 UTC
Partner Maintenance - Niubiz
Completed - The scheduled maintenance has been completed.
Feb 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 07:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 6, 19:50 UTC
Scheduled - Please be advised that our partner Niubiz will be performing planned maintenance on their services.
Services may experience a 5 min downtime between 07:30 UTC and 07:35 UTC.

Reference ID:CHG0315643
Feb 6, 19:47 UTC
CCE Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 07:00 UTC
Scheduled - Please be advised that the CCE - Electronic Clearing House of Peru will be performing planned maintenance.

QR code generation will be unavailable during this time window.

Reference ID: CHG0315855
Feb 10, 00:57 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 04:45 UTC
Scheduled - Please be advised that on Tuesday Feb 10th from 4:45 to 7:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID:CHG0314407
Feb 9, 13:22 UTC
Service Disruption - GMoney
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Gmoney was remediating the situation.
MIM Paysafe

Reference ID: INC0296353
Feb 10, 06:10 UTC
Investigating - Our partner Gmoney is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0296353
Feb 10, 05:59 UTC
iDEAL Maintenance
Completed - The scheduled maintenance has been completed.
Feb 10, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 00:00 UTC
Scheduled - Please be advised that our partner iDEAL will be performing planned maintenance.
The payment method will be briefly unavailable during this time window


Reference ID:
Feb 9, 15:15 UTC
Feb 9, 2026
Service Disruption - Merchant Payments
Resolved - The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business.

We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0296050
Feb 9, 18:30 UTC
Update - We are continuing to monitor for any further issues.
Feb 6, 15:10 UTC
Monitoring - Please be advised that due to a technical issue, some merchants may face a one business day delay on funding of some transactions processed on February 5th evening.

The issue has been identified and corrected and no further delays are expected. We apologize for the impact this has on your business. Thank you for your understanding.

MIM Paysafe

Reference ID: INC0296050
Feb 6, 15:10 UTC
Skrill Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0296199
Feb 9, 09:15 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0296199
Feb 9, 09:11 UTC
Update - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0296199
Feb 9, 09:09 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0296199
Feb 9, 09:04 UTC
Paysafe Planned Maintenance - MTEST
Completed - The scheduled maintenance has been completed.
Feb 9, 03:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 20:00 UTC
Scheduled - In preparation for anticipated peak activity, we will be temporarily placing our sandbox environment into maintenance mode on Sunday, February 8th, 2026 from 8 pm UTC to 5 am UTC February 9th, 2026 so we can fully focus our operational oversight on production systems. Sandbox users may see a maintenance message during this period.

This maintenance does not affect production, which will continue to operate normally.

Reference ID: CHG0315104
Feb 3, 17:52 UTC
Feb 8, 2026
Feb 7, 2026

No incidents reported.

Feb 6, 2026
Feb 5, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Feb 5, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 14:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS web interfaces.

Reference ID: CHG0314747
Jan 30, 17:07 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Feb 5, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 09:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS web interfaces.

Reference ID: CHG0314747
Jan 30, 17:06 UTC
Feb 4, 2026
Service Disruption - PagoEfectivo - CCE
Resolved - This incident has been resolved.
Feb 4, 18:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 17:42 UTC
Identified - The issue has been identified and a fix is being implemented.
Feb 4, 17:30 UTC
Investigating - Our partner GMoney is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0295723
Feb 4, 16:38 UTC
Service Disruption - Direct Marketing
Resolved - Please be advised we experienced a degradation with Direct Marketing services between 15:57 UTC and 15:07 UTC.
The degradation was caused by an issue on our downstream providers side - Akamai.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0295725
Feb 4, 17:02 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Feb 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 15:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS services.

No service impact is expected.

Reference ID: CHG0315143
Feb 4, 07:06 UTC
Card Payments Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Akamai was remediating the situation.
MIM Paysafe

Reference ID: INC0295719
Feb 4, 16:40 UTC
Update - We are continuing to investigate this issue.
Feb 4, 16:32 UTC
Update - Please be advised we are investigating an incident affecting multiple Payment Processing APIs.
The issue is impacting around 10 percent of all traffic towards Payment APIs, including 3DS, Card Payments and Checkout.
Preliminary investigation point to be external on our vendor- Akamai side.
We are contacting the vendor and investigating with the highest priority.
Preliminary impact suggest that around 11% of all requests are failing with a 504 HTTP response.

Reference ID:INC0295719
Feb 4, 16:32 UTC
Update - We are continuing to investigate this issue.
Feb 4, 16:22 UTC
Investigating - We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0295719
Feb 4, 16:21 UTC
Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Feb 4, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 04:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 3, 17:17 UTC
Scheduled - Please be advised that on Wednesday February 4 from 04:30-08:00 AM UTC, Paysafe will be performing a maintenance of one of its services.
Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0310553
Feb 3, 14:29 UTC
iAccess Platform Release
Completed - The scheduled maintenance has been completed.
Feb 4, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 01:30 UTC
Scheduled - Please be informed that we will be performing maintenance on the Business Application - iAccess Platform.

Reference ID: CHG0315128
Feb 3, 19:47 UTC
Feb 3, 2026
Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Feb 3, 19:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 19:30 UTC
Scheduled - Please be advised that on Tuesday February 3 from 2:30-3:30 AM PET (7:30-8:30 AM UTC), Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.
Jan 30, 13:41 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Feb 3, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 14:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS web interfaces.

Reference ID: CHG0314743
Jan 30, 17:04 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Feb 3, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 05:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned network maintenance in their Atlanta Data Center.

Minimal service impact is expected.

Reference ID: CHG0314992
Feb 2, 16:29 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Feb 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 09:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS web interfaces.

Reference ID: CHG0314743
Jan 30, 17:02 UTC
Service Disruption - Moneris
Resolved - Please be advised we experienced a degradation with Moneris services between 03:25 UTC and 03:26 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0295495
Feb 3, 08:14 UTC
Feb 2, 2026
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Feb 2, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 09:00 UTC
Scheduled - Please be advised that on Monday February 2 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Ref ID: CHG0314449
Jan 30, 13:01 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Jan 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 03:00 UTC
Scheduled - Please be advised that our partner INTERAC will be performing planned maintenance on their Interac MobilePay TSP services

Minimal impact is expected.

Reference ID: CHG0310204
Dec 18, 07:16 UTC
Service Disruption-FISERV
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner FISERV was remediating the situation.
MIM Paysafe

Reference ID:INC0295176
Jan 30, 09:12 UTC
Monitoring - Our provider Fiserv implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0295176
Jan 30, 09:06 UTC
Identified - Our provider Fiserv has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0295176
Jan 30, 08:17 UTC
Investigating - Our partner FISERV is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0295176
Jan 30, 07:50 UTC
Service Disruption - TSYS
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0295082
Jan 30, 03:18 UTC
Identified - Please be advised that due to a technical issue some chargebacks may be processed with a day delay. The issue has been fixed and no more impact is expected. We apologize for the impact this may have on your business.

Reference ID: INC0295082
Jan 29, 19:53 UTC
Jan 29, 2026
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