Paysafe

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
100.0 % uptime
Today
PSC Payment Operational
90 days ago
100.0 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
100.0 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
eCash SafetyPay Operational
90 days ago
100.0 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
99.98 % uptime
Today
CCE - Cámara de Compensación Electrónica Operational
90 days ago
99.98 % uptime
Today
CIP Generation Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
99.96 % uptime
Today
Niubiz Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
99.92 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
QR Payments Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
99.91 % uptime
Today
Express Application Operational
90 days ago
99.94 % uptime
Today
Merchant Portal (SafetyPay) Operational
90 days ago
99.63 % uptime
Today
Notification Services (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) Operational
90 days ago
100.0 % uptime
Today
STP - Sistema de Transferencias y Pagos Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
100.0 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
100.0 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
100.0 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Fiserv (Omaha) Funding Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
AptPay Operational
90 days ago
100.0 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
iDEAL bank-transfers Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
99.82 % uptime
Today
Interchecks Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Klarna bank-transfers Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
99.98 % uptime
Today
Multibanco Operational
90 days ago
99.98 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
US Banking Funding Services Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) Operational
90 days ago
100.0 % uptime
Today
VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Partner Maintenance - Interac - 13 April 2026 Apr 13, 2026 02:00-03:00 UTC

Please be informed that Peoples Group will be performing a system maintenance on e-Transfer Services. During the maintenance window there may be downtime during this maintenance window.
.

Reference ID:CHG0322153
Posted on Apr 02, 2026 - 01:09 UTC

Partner Maintenance - Multibanco Apr 13, 2026 02:00-02:30 UTC

Please be advised that our partner Multibanco will be performing planned maintenance on their services.

No service impact is expected.
Posted on Apr 10, 2026 - 21:43 UTC

Partner Maintenance - Global Payments Apr 13, 2026 04:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0319857
Posted on Mar 15, 2026 - 10:43 UTC

Partner Maintenance - Cardinal Apr 13, 2026 12:00 - Apr 20, 2026 12:00 UTC

Please be advised that our partner Cardinal will be performing planned maintenance on their network and database.

No service impact is expected.

Reference ID: CHG0321748
Posted on Mar 30, 2026 - 16:24 UTC

Paysafe Planned Maintenance - Processing and APIs Apr 14, 2026 08:00 - Apr 15, 2026 08:00 UTC

Please be advised that on Tuesday April 14 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0322893
Posted on Apr 10, 2026 - 12:54 UTC

Partner Maintenance - Global Payments Apr 17, 2026 07:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0319857
Posted on Mar 15, 2026 - 10:46 UTC

Partner Maintenance - Interac Apr 19, 2026 06:00-10:00 UTC

Please be advised that our partner Interac will be performing a manitenance during the timeframe mentioned above.
Interac e-Transfer may experience approximately 60 minutes of downtime between 8:00 a.m. and 9:00 a.m. UTC.

Reference ID: CHG0321202
Posted on Mar 25, 2026 - 20:47 UTC

Partner Maintenance - Global Payments Apr 20, 2026 04:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0319857
Posted on Mar 15, 2026 - 10:44 UTC

Partner Maintenance - Interac Apr 26, 2026 03:00-12:00 UTC

Please be advised that our partner INTERAC will be performing planned maintenance on their Interac MobilePay TSP services. Minimal impact is expected.

Reference ID: CHG0318560
Posted on Mar 04, 2026 - 05:35 UTC

Partner Maintenance - Global Payments Apr 27, 2026 04:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0319857
Posted on Mar 15, 2026 - 10:45 UTC

Partner Maintenance- Worldpay Apr 30, 2026 06:00-10:00 UTC

Please be advised that our partner Worldpay will be performing planned maintenance on their data centers

No service impact is expected.

Reference ID: CHG0322560
Posted on Apr 06, 2026 - 15:41 UTC

Partner Maintenance - Interac Jun 21, 2026 04:30-12:30 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0321985
Posted on Mar 31, 2026 - 19:23 UTC
Apr 12, 2026
Partner Maintenance-Fiserv
Completed - The scheduled maintenance has been completed.
Apr 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 04:00 UTC
Scheduled - Please be advised that our partner Fiserv will be performing planned maintenance on their services.

No service impact is expected.

Reference ID: CHG0321405
Mar 26, 18:41 UTC
Service Disruption-Fiserv
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv was remediating the situation.
MIM Paysafe

Reference ID:INC0303522
Apr 12, 05:53 UTC
Update - We are continuing to monitor for any further issues.
Apr 12, 05:47 UTC
Monitoring - Our provider Fiserv implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0303522
Apr 12, 05:47 UTC
Identified - Our provider FISERV has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0303522
Apr 12, 05:38 UTC
Apr 11, 2026
Partner Maintenance - BCP
Completed - The scheduled maintenance has been completed.
Apr 11, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 05:00 UTC
Scheduled - Please be advised that our banking partner BCP - Banco de Crédito del Perú, will be performing a scheduled maintenance on Saturday, April 11, 2026, from 00:00 to 04:00 PE (05:00 to 09:00 UTC).
During this maintenance window, Collections and Top-Ups services will be temporarily unavailable. No service payments or collections will be processed through BCP during this period.
The services are expected to be fully restored after 04:00 PE (09:00 UTC).
We appreciate your understanding and patience during this scheduled maintenance.

Reference ID: CHG0323100
Apr 10, 20:33 UTC
Apr 10, 2026
Paysafe Planned Maintenance- MTEST
Completed - The scheduled maintenance has been completed.
Apr 10, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 23:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on MTEST.
Minimal service impact is expected.

Reference ID: CHG0320994
Apr 8, 17:33 UTC
Pago Planned/Scheduled release
Completed - The scheduled maintenance has been completed.
Apr 10, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 03:00 UTC
Scheduled - Please be advised that on Thursday April 9 from 10-11 PM PET (Friday April 10 3-4 AM UTC), Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact to CIP generation however there could be intermittent payment transaction delays/failures that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Apr 9, 15:07 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Apr 10, 00:13 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Apr 9, 21:39 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Apr 9, 21:17 UTC
Apr 9, 2026
Partner Maintenance - Worldpay
Completed - The scheduled maintenance has been completed.
Apr 9, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:00 UTC
Scheduled - Please be advised that our partner Worldpay will be performing planned maintenance on their data centers

No service impact is expected.

Reference ID: CHG0322554
Apr 6, 15:27 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Apr 9, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 08:13 UTC
Scheduled - Please be advised that on Thursday, April 9, from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0322493
Apr 6, 15:39 UTC
Service Disruption - ACH & RTP withdrawals
Resolved - We would like to inform you that the third‑party banking limitations affecting ACH withdrawals have been resolved. ACH withdrawals have been fully reinstated and are now operating as expected.
RTP withdrawal processing for US Skrill customers remains fully available and unaffected.
We appreciate your patience while we were remediating the situation and apologize for any inconvenience caused.
MIM Paysafe
Apr 9, 08:28 UTC
Update - We have made significant progress in resolving the third‑party banking limitations affecting ACH withdrawals. Service restoration is expected within the next 48 hours.
Please note that RTP withdrawal processing for US Skrill customers has now been fully restored and is operating as expected.
We will continue to monitor the situation closely and provide further updates as they become available. We appreciate your patience and understanding while remediation efforts continue.
MIM Paysafe

Reference ID: INC0302791 & INC0302807
Apr 7, 16:33 UTC
Update - Please be advised the limitations affecting RTP withdrawals for US Skrill customers have been resolved.
The functionality has been fully restored and is available for customers.
We will keep you updated on the the limitations affecting ACH withdrawals.
We apologize for the impact this issue is having on your business. We value your partnership and appreciate your understanding while we are remediating the situation.
MIM Paysafe

Reference ID: INC0302791 & INC0302807
Apr 6, 14:34 UTC
Update - We are investigating additional limitations affecting the RTP withdrawal processing for US Skrill customers.
Our teams are actively working to resolve the issue and will provide updates as more information becomes available.
Important note: The issues only impact withdrawals and processing of customer payments to Merchants is not affected. The cause of both issues is partner limitations. Paysafe services remain fully operational.

MIM Paysafe

Reference ID: INC0302791 & INC0302807
Apr 5, 07:51 UTC
Identified - We are currently investigating an issue where ACH withdrawals are temporarily unavailable due to a third‑party banking limitation. Merchants may experience delays with ACH withdrawals during this time. Our teams are actively working with the bank to resolve the issue and will provide updates as more information becomes available. Important note: This issue only impacts withdrawals from a Merchant’s balance to their bank account; processing of customer payments to Merchants is not affected.

MIM Paysafe

Reference ID: INC0302791
Apr 3, 18:17 UTC
Apr 8, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Apr 8, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 14:00 UTC
Scheduled - Dear All,

Please be advised of a planned maintenance on BankWORKS® by our Partner RS2.
During that time BankWORKS WSM APIs, Self Serv and WebGUI will experience adowntime of 3 - 5 minutes.

Ref. ID:CHG0322788
Apr 8, 11:56 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Apr 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 08:00 UTC
Scheduled - Please be advised that on Wednesday, April 8, from 4:00-7:00 AM ET (8 AM -11 AM UTC), we will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0322147
Apr 6, 15:25 UTC
Apr 7, 2026
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Apr 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 08:00 UTC
Scheduled - Please be advised that on Tuesday, April 7, from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0322497
Apr 6, 15:33 UTC
Service Disruption - GMoney
Resolved - Please be advised that our partner has successfully restored their services.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0302973
Apr 7, 07:54 UTC
Monitoring - Please be advised that our partner has successfully restored their services.
All services have been confirmed to be fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0302973
Apr 7, 06:44 UTC
Investigating - Our partner Gmoney is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0302973
Apr 7, 06:22 UTC
Partner Maintenance - QR Code Partner
Completed - The scheduled maintenance has been completed.
Apr 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 05:00 UTC
Scheduled - Please be advised that on April 07, from 05:00 UTC to 06:00 UTC, our QR code partner will be performing planned maintenance on their services. During this time, their service will be temporarily unavailable. However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.

Reference ID: CHG0321704
Mar 30, 12:24 UTC
Easter Holidays
Completed - The scheduled maintenance has been completed.
Apr 7, 00:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 2, 06:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 00:00 UTC
Scheduled - Please note that bank closures across multiple global regions on Thursday, April 2, Friday, April 3, and Monday, April 6, may result in settlement & funding delays.
We appreciate your understanding and wish you very Happy Holidays.
Mar 31, 22:34 UTC
Apr 6, 2026
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Apr 6, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 04:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on theirSierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0319857
Mar 15, 10:42 UTC
Service Disruption - Interac
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Peoples Trust was remediating the situation.
MIM Paysafe

Reference ID:INC0302811
Apr 6, 02:02 UTC
Monitoring - Our provider Peoples Trust implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0302811
Apr 6, 01:05 UTC
Update - People's Trust continues to work on a fix for the incident.
We apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe

Reference ID:INC0302811
Apr 5, 19:41 UTC
Update - Our provider - Peoples Trust continue to work on implementing a fix and service restoration.
We apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe

Reference ID:INC0302811
Apr 5, 16:38 UTC
Identified - Our provider Peoples Trust (Interac) has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID: INC0302811
Apr 5, 13:46 UTC
Update - Our provider Peoples Trust are still investigating, we will keep you informed on further progress.
MIM Paysafe

Reference ID:INC0302811
Apr 5, 13:07 UTC
Investigating - Our partner Peoples Trust is investigating a potential issue with their e-Transfer services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0302811
Apr 5, 12:37 UTC
Apr 5, 2026
Apr 4, 2026
Service Disruption- RS2
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0302712
Apr 4, 12:35 UTC
Monitoring - A solution has been implemented and activity on the report generation is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0302712
Apr 3, 14:32 UTC
Investigating - Please be advised that due to a technical issue, a few merchants and partners may experience a delay in the delivery of Standardized Payment Details and Account Statement Reports.
Our teams are working to generate the reports with the highest priority.
Thank you for your understanding and apologize for the impact this might have on your business!
Further updates will follow.

MIM Paysafe

Reference ID: INC0302712
Apr 3, 07:45 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0302798
Apr 4, 09:56 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0302798
Apr 4, 05:21 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0302798
Apr 4, 05:20 UTC
People's group Holiday Closure Notice: Good Friday
Completed - The scheduled maintenance has been completed.
Apr 4, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 03:00 UTC
Scheduled - Due to the holiday, funding and settlement will not be processed on Friday, April 3, 2026, and will instead be processed on the next business day, Monday, April 6, 2026.

Reference ID: CHG0321043
Mar 24, 20:50 UTC
Apr 3, 2026
Apr 2, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Apr 2, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 13:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS® service.

Some service impact can be expected.

Reference ID: CHG0320277
Mar 18, 12:33 UTC
Partner Maintenance - Peoples Group
Completed - The scheduled maintenance has been completed.
Apr 2, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 12:00 UTC
Scheduled - Please be advised that our partner Peoples Group will be performing planned maintenance on their e-Transfer services.

During the maintenance window, e-Transfer services may experience approximately 5 minutes of downtime.

Reference ID:CHG0320361
Mar 19, 12:20 UTC
Partner Maintenance - QR Code Partner
Completed - The scheduled maintenance has been completed.
Apr 2, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 03:30 UTC
Scheduled - Please be advised that on April 1, from 22:30 to 00:30 on April 2 (03:30–05:30 UTC), our QR code partner will be performing planned maintenance on their services. During this period, you may experience brief intermittent interruptions lasting approximately 5-10 minutes.

Reference ID: CHG0322148
Apr 1, 19:27 UTC
Apr 1, 2026
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Apr 1, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 09:00 UTC
Scheduled - Please be advised that on Wednesday, April 1, from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of several of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0321689 & CHG0321659
Mar 30, 15:40 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Apr 1, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 09:00 UTC
Scheduled - Please be advised that on Wednesday, April 1, from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0321204
Mar 26, 19:15 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Apr 1, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:30 UTC
Scheduled - Please be advised that on March 31, from 23:30 to 01:00 on April 1 (04:30–06:00 UTC), Paysafe will be performing scheduled maintenance on our CIP generation service. During this time, the service may experience brief intermittent interruptions

Reference ID: CHG0318700
Mar 31, 19:30 UTC
Mar 31, 2026
Payment Processing Planned Release in Test Environment
Completed - The scheduled maintenance has been completed.
Mar 31, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 08:01 UTC
Scheduled - Please be advised that on Tuesday, March 31, from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services in their test environment. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0321687
Mar 30, 15:30 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Mar 31, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 08:00 UTC
Scheduled - Please be advised that on Tuesday March 31 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref id: CHG0319555
Mar 17, 15:14 UTC
Paysafe Planned Maintenance - iPayment release
Completed - The scheduled maintenance has been completed.
Mar 31, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 00:30 UTC
Scheduled - We will be undergoing scheduled iAccess Platform release during the indicated time.
No service impact is expected.

Reference ID: CHG0321745
Mar 30, 16:39 UTC
Mar 30, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Mar 30, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 13:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS® service.

Some service impact can be expected.

Reference ID: CHG0320277
Mar 18, 12:32 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Mar 30, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 08:00 UTC
Scheduled - Please be advised that on Monday March 30 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref id: CHG0319555
Mar 17, 14:21 UTC
Mar 29, 2026
Partner Maintenance - QR Code Partner
Completed - The scheduled maintenance has been completed.
Mar 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 05:00 UTC
Scheduled - Please be advised that on March 29, from 05:00 UTC to 13:00 UTC, our QR code partner will be performing planned maintenance on their services. During this time, their service will be temporarily unavailable. However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.

Reference ID: CHG0321416
Mar 26, 21:06 UTC
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