Paysafe

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.99 % uptime
Today
PSC Payment Operational
90 days ago
100.0 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
100.0 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
eCash SafetyPay Operational
90 days ago
100.0 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
CCE - Cámara de Compensación Electrónica Operational
90 days ago
100.0 % uptime
Today
CIP Generation Operational
90 days ago
99.97 % uptime
Today
Merchant Portal (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
100.0 % uptime
Today
Niubiz Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
QR Payments Operational
90 days ago
99.99 % uptime
Today
BBVA Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
99.99 % uptime
Today
Express Application Operational
90 days ago
99.99 % uptime
Today
Merchant Portal (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) Operational
90 days ago
100.0 % uptime
Today
STP - Sistema de Transferencias y Pagos Operational
90 days ago
100.0 % uptime
Today
Monnet Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Bradesco Operational
90 days ago
100.0 % uptime
Today
BBVA Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
99.99 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.96 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.96 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Fiserv (Omaha) Funding Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
AptPay Operational
90 days ago
99.98 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
iDEAL bank-transfers Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
100.0 % uptime
Today
Interchecks Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Klarna bank-transfers Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
Multibanco Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
US Banking Funding Services Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) Operational
90 days ago
100.0 % uptime
Today
VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Paysafe Planned Maintenance - PSC eCash Aug 24, 2026 11:30-12:30 UTC

Please be advised that on Monday, Aug 24th, from 11:30 AM to 12:00 PM UTC, Paysafe will be performing a change to a production environment for the payments API. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0337391
Posted on Aug 19, 2026 - 14:36 UTC

Partner Maintenance - AptPay Aug 25, 2026 09:00-10:00 UTC

Please be advised that our partner AptPay will be performing planned maintenance on their infrastructure.

During the maintenance window brief service interruption may be expected.

Reference ID: CHG0336947
Posted on Aug 05, 2026 - 18:21 UTC

Partner Maintenance - Interac Aug 25, 2026 11:00-13:00 UTC

Please be advised that our partner Interac will be performing planned maintenance on their services.
There may be downtime during this maintenance window.
Reference ID: CHG0338171
Posted on Aug 13, 2026 - 21:06 UTC

Partner Maintenance- Worldpay Aug 29, 2026 10:00-16:00 UTC

Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services

Minimal service impact is expected.

Reference ID: CHG0337285
Posted on Aug 07, 2026 - 18:19 UTC

Partner Maintenance - Banco de Crédito del Perú (BCP) Aug 31, 2026 02:30-03:30 UTC

Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Posted on Jul 14, 2026 - 13:26 UTC

Partner Maintenance - Interac Sep 6, 2026 07:00-10:00 UTC

Please be advised that our partner Peoples Group will be performing planned maintenance on their Interac e-Transfer.

A downtime of 60 minutes may be experienced between 08:00-09:00 UTC.

Reference ID:CHG0338784
Posted on Aug 18, 2026 - 17:49 UTC

Partner Maintenance- LexisNexis Sep 13, 2026 21:00-21:30 UTC

Please be advised that our partner LexisNexis will be performing planned maintenance on their ThreatMetrix.

Some service impact is expected.

Reference ID:CHG0338995
Posted on Aug 19, 2026 - 20:04 UTC

Partner Maintenance- Worldpay Sep 26, 2026 06:00-18:00 UTC

Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services

Minimal service impact is expected.

Reference ID: CHG0337285
Posted on Aug 07, 2026 - 18:25 UTC

Aug 20, 2026

PagoEfectivo Planned Release
Completed - The scheduled maintenance has been completed.
Aug 20, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 04:00 UTC
Scheduled - Please be advised that on Wednesday August 19 from 11 PM - 1 AM PET, Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact however there could be intermittent CIP generation and payment transaction delays/failures that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.


Reference id: CHG0337953
Aug 13, 15:29 UTC

Aug 19, 2026

Service Disruption - Safetypay
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0318177
Aug 19, 18:10 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0318177
Aug 19, 18:01 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0318177
Aug 19, 17:57 UTC
Service Disruption - SMS OTP Delivery affecting Skrill Wallet and Optic Portal Sign in
Resolved - Please be advised that we experienced an issue with our SMS provider in the US region, between 14th and 18th of August.
The issue affected OTP verification through SMS for some users attempting to log in to the Skrill Consumer Wallet and Optic Portal.
Our teams implemented corrective measures, and the incident has now been resolved.
Our partner identified and addressed the underlying cause, and all services have returned to normal operation.
We apologise for any inconvenience this may have caused and appreciate your patience while the issue was being resolved.

MIM Paysafe
Reference ID: INC0317823
Aug 19, 11:00 UTC

Aug 18, 2026

Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0317989
Aug 18, 22:47 UTC
Update - We are continuing to work on a fix for this issue.
Aug 18, 15:03 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0317989

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Aug 18, 15:02 UTC
Service Disruption - SafetyPay Payouts
Resolved - This incident has been resolved.
Aug 18, 21:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 20:39 UTC
Investigating - Due to a third-party disruption, our Payout services are currently experiencing limited impact. We are closely monitoring the situation.
We apologize for any inconvenience this may cause to your business. Further updates will follow.

Reference ID: INC0318031
Aug 18, 19:22 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0317959

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Aug 18, 13:28 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0317959

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Aug 18, 12:52 UTC
Paysafe Planned Maintenance - SafetyPay
Completed - The scheduled maintenance has been completed.
Aug 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 12:00 UTC
Scheduled - Please be advised that on August 18th from 12:00 UTC to 13:00 UTC, we will be performing scheduled maintenance on one of our services.

Additional monitoring will be in place during and post the maintenance. Intermittent CIP generation delays/failures may occur during the maintenance window. If you experience any delays, transaction failures, or anything else unusual, please alert us immediately.

Reference ID: CHG0338181
Aug 18, 01:13 UTC
Payment Processing Maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 08:00 UTC
Scheduled - Please be advised that on Tue Aug 18 from 4:00-7:00 AM ET (8 AM -11 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.


We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0337878
Aug 13, 15:23 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0317922

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Aug 18, 07:04 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0317922

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Aug 18, 05:10 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Aug 18, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 04:00 UTC
Scheduled - Please be advised that on August 18th (04:00 - 06:00) UTC , Paysafe will be performing scheduled maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.
Intermittent CIP generation delays/failures may occur during the maintenance window.
If you experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.

Reference ID: CHG0338493
Aug 17, 16:15 UTC
Paysafe Planned Maintenance - iPayment release
Completed - The scheduled maintenance has been completed.
Aug 18, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 00:30 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on iAccess Platform.

Reference ID: CHG0338176
Aug 14, 13:00 UTC

Aug 17, 2026

Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Aug 17, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 04:00 UTC
Scheduled - Please be advised that on Monday August 17 from 11 PM - 1 AM PET, Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.


We do not anticipate any impact however there could be intermittent CIP generation and payment transaction delays/failures that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0337950
Aug 13, 15:14 UTC
Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Aug 17, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 02:30 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Jul 14, 13:25 UTC

Aug 16, 2026

Partner Maintenance - PSAustria
Completed - The scheduled maintenance has been completed.
Aug 16, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 03:00 UTC
Scheduled - Please be advised that our partner PSAustria will be performing planned maintenance on their EPS service.

There may be interruptions during the specified timeframe

Reference ID: CHG0336095
Jul 30, 08:56 UTC

Aug 15, 2026

Service Disruption: RS2
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner RS2 was remediating the situation.
MIM Paysafe

Reference ID:INC0317734
Aug 15, 03:32 UTC
Monitoring - Our provider RS2 implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0317734
Aug 15, 03:18 UTC
Investigating - We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0317734
Aug 15, 02:44 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Ref ID:INC0317735
Aug 15, 03:00 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Ref ID:INC0317735
Aug 15, 02:37 UTC

Aug 14, 2026

MTEST Payment Processing Maintenance
Completed - The scheduled maintenance has been completed.
Aug 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 08:00 UTC
Scheduled - Please be advised that on Friday August 14 from 4 AM - 6 AM ET (8 AM – 10 AM UTC), Paysafe will be performing a maintenance in their test environment.

There may be some service disruption experienced during this maintenance. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0338120
Aug 13, 15:20 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0317617

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Aug 14, 06:16 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0317617

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Aug 14, 05:53 UTC

Aug 13, 2026

Service Degradation - BCP
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0317453
Aug 13, 06:43 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation related to the BCP issue reported earlier
We have applied mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Por favor, tenga en cuenta que nuestro socio de códigos QR está experimentando actualmente una degradación del servicio relacionada con el incidente de BCP reportado anteriormente.
Hemos aplicado medidas de mitigación para redirigir el tráfico a nuestra solución alternativa con el fin de restablecer la operación normal del servicio.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos el impacto que esto pueda tener en su negocio. Compartiremos nuevas actualizaciones a medida que haya más información disponible.


MIM Paysafe
Aug 13, 05:53 UTC
Investigating - Our partner Banco de Crédito del Perú (BCP) is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0317453
Aug 13, 05:47 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Aug 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 04:00 UTC
Scheduled - Please be advised that on Wednesday, August 12th from 23:00 PE to Thursday, August 13th 00:00 PE (August 13th 04:00 - 05:00 AM UTC), Paysafe will be performing scheduled maintenance of one of its services. 

Additional monitoring will be in place during and post the maintenance.Intermittent CIP generation delays/failures may occur during the maintenance window.If you experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.

Reference ID: CHG0332450
Aug 12, 16:10 UTC

Aug 12, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Aug 12, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 08:01 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Frankfurt servers.

Some service impact is expected.

Reference ID: CHG0337578
Aug 11, 08:32 UTC
Cardinal Commerce Maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 00:00 UTC
Scheduled - CardinalCommerce will be performing database system improvements starting at 12:00 UTC on August 10, 2026, through 23:59 UTC on August 13th, 2026.

During this time, they will apply the most recent network and database patches as well as targeted security enhancements to prevent new exploits from being used against their systems.

Reference ID:CHG0335821
Jul 28, 13:09 UTC
Payment Processing Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 08:00 UTC
Scheduled - Scheduled - Please be advised that on Wed Aug 12 from 4:00-7:00 AM ET (8 AM -11 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Ref ID:CHG0337233
Aug 10, 15:13 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Aug 12, 06:59 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Ref ID:INC0317286
Aug 12, 06:07 UTC

Aug 11, 2026

Service Disruption - Banco Pichincha
Resolved - This incident has been resolved.
Aug 11, 23:07 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 11, 22:20 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0317185
Aug 11, 16:04 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 11, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 13:00 UTC
Scheduled - Scheduled - Please be advised that on Tuesday, Aug 11 from 13:00-13:15 UTC Paysafe will be performing a maintenance on Safetypay services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected to real time processing.However, if you experience any processing issues or notice any unusual behavior, please alert Paysafe immediately.
Ref id: CHG0337254
Aug 11, 06:24 UTC
Paysafe Planned Maintenance - PSC eCash
Completed - Please be advised that the incident has been resolved.
We apologise the impact this might have on your business.

Reference ID:INC0317074
Aug 11, 11:57 UTC
Verifying - Please note the changes have been reverted, and we are monitoring the results
We apologise the impact this might have on your business.
More updates to follow.

Reference ID:INC0317074
Aug 11, 10:46 UTC
Update - Please be advised that we have encountered issues during the planned activity.
We are working on reverting the changes.
More updates to follow.

Reference ID:INC0317074
Aug 11, 09:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 05:45 UTC
Scheduled - Please be advised that on Tuesday, Aug 11th from 5:45 to 9:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID:
Aug 10, 15:05 UTC
Service Disruption - Merchant payments and Reporting
Resolved - This incident has been resolved.
Aug 11, 11:29 UTC
Investigating - Please be advised that due to a technical issue, the daily merchant reporting and payment scheduled processes could not be completed within expected timeframe.
As a result, Merchant posting and payments scheduled for August 10th will experience a 1-day delay and will be processed on August 11th.
The root cause of the incident was identified, and we are applying additional preventive measures.
We apologize for the impact this might have on your business

MIM Paysafe

Reference ID: INC0316965
Aug 10, 16:36 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Aug 11, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 04:00 UTC
Scheduled - Please be advised that on Monday, August 10th from 23:00 PM to Tuesday, August 11th 00:00 PE (August 11th 04:00 - 05:00 UTC), Paysafe will be performing scheduled maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.
Intermittent CIP generation delays/failures may occur during the maintenance window.
If you experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.

Reference ID: CHG0329357
Aug 10, 18:06 UTC

Aug 10, 2026

Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 15:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 13:31 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Aug 10, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 13:30 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on Safetypay.
No service impact is expected.

Reference ID: CHG0337278
Aug 10, 13:29 UTC
Payment Processing Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 10, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 08:00 UTC
Scheduled - Please be advised that on Monday August 10 from 4 AM - 6 AM ET (8 AM - 10 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.
There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Reference ID:CHG0334207
Aug 6, 17:19 UTC

Aug 9, 2026

Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Aug 9, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 04:00 UTC
Scheduled - Please be advised that our partner Interac will be performing planned maintenance on their services.

Interac In-App and Mobile Wallet transactions may be impacted.

Reference ID: CHG0335175
Jul 22, 19:42 UTC

Aug 8, 2026

Service Disruption-Interchecks
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Interchecks was remediating the situation.
MIM Paysafe

Reference ID:INC0316845
Aug 8, 03:34 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0316845
Aug 8, 03:12 UTC
Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Aug 8, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 02:15 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Aug 8, 02:10 UTC

Aug 7, 2026

Service Disruption - RTP through AptPay
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner AptPay was remediating the situation.
MIM Paysafe

Reference ID:INC0316793
Aug 7, 17:38 UTC
Investigating - Our partner is investigating an issue with RTP services.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0316793
Aug 7, 15:51 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Ref ID:INC0316797
Aug 7, 16:34 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Ref ID:INC0316797
Aug 7, 16:04 UTC
Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
Resolved - Please note the issue on our partner's side has now been fully resolved.
Тhe corrected Monthly statements (invoices) for July 2026 for multi-currency accounts, are now available in the Optic Portal.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe

Reference ID: INC0316150
Aug 7, 11:01 UTC
Update - Dear All,

Please be advised that the previously reported issue that are applicable to the July 2026 invoices were identified.
We are working alongside partner support teams with the highest priority to provide corrected invoices.
A fix has been tested and will be implemented into production soon.
We apologize for the impact this may have on your business.
Further updates will follow.
Aug 4, 09:58 UTC
Identified - Please note that the previously reported issues are applicable to the July 2026 invoices.
June 2026 invoices for multi-currency accounts have been corrected and are now available in the Optic portal.
We continue to work on resolving the discrepancies with the highest priority.
We are working alongside partner support teams with the highest priority to provide corrected invoices.
We apologize for the impact this may have on your business.
Further updates will follow.

Reference ID: INC0316150
Aug 3, 13:30 UTC
Investigating - Please be advised that following additional review and validation we have identified further discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal, previously reported in INC0314578.
https://status.paysafe.com/incidents/ykcw07rjvmxn
Our teams have escalated the incident to partner.
We are working alongside partner support teams with the highest priority to resolve the issue.
We apologize for the impact this may have on your business.
Further updates will follow.

Reference ID: INC0314578
Aug 3, 08:32 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Aug 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:00 UTC
Scheduled - Please be advised that our partner Interac (Peoples Group) will be performing planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0335692
Jul 27, 20:45 UTC

Aug 6, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Aug 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Dublin servers.

Some service impact is expected.

Reference ID: CHG0336219
Jul 30, 15:44 UTC
Paysafe Planned Maintenance
Completed - Please be advised that this maintenance activity has been postponed.

Further updates will be provided once a new maintenance window has been confirmed.

Thank you for your patience and support. We apologise for any inconvenience this may cause.

Reference ID: CHG0334207
Aug 6, 07:48 UTC
Scheduled - Scheduled - Please be advised that on Thursday August 6 from 4 AM - 6 AM ET (8 AM - 10 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref id: CHG0334207
Aug 5, 16:05 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0316615

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Aug 6, 06:54 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0316615

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Aug 6, 06:05 UTC
Partner Maintenance- Interchecks
Completed - The scheduled maintenance has been completed.
Aug 6, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 04:00 UTC
Scheduled - Please be advised that our partner Interchecks will be performing planned maintenance on their API services

Minimal service impact is expected.

Reference ID: CHG0335446
Jul 24, 13:22 UTC
Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Aug 6, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:15 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Aug 6, 01:22 UTC
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