Partially Degraded Service

Skrill Operational
Skrill API Operational
Skrill Consumer Wallet Operational
Skrill Marketing Website Operational
Skrill Merchant Portal Operational
Skrill Mobile Application Operational
Skrill Status Notifications Service Operational
Neteller Operational
Neteller API Operational
Neteller Consumer Wallet Operational
Neteller Gateway Operational
Neteller Marketing Website Operational
Neteller Merchant Portal Operational
Neteller Mobile Application Operational
Paysafecard (merchant) Operational
PSC Payment Operational
PSC Payment myPaysafe Operational
PSC Payout & Refund Operational
Paysafecash Payment Operational
eCash PagoEfectivo Operational
eCash SafetyPay Operational
eCash Settlement Report Operational
eCash Store Locator B2B Operational
Paysafecard (distributor) Operational
Pin On Demand Distribution Operational
Paysafecash Distribution Operational
eCash Reconciliation Files Operational
Rapid Transfer Operational
PagoEfectivo Degraded Performance
CCE - Cámara de Compensación Electrónica Operational
CIP Generation Operational
Merchant Portal (PagoEfectivo) Operational
Merchant Notification (PagoEfectivo) Operational
PagoEfectivo Wallet Operational
Niubiz Operational
GMoney Degraded Performance
Banco de Crédito del Perú (BCP) Operational
QR Payments Operational
BBVA Operational
SafetyPay Operational
Express Application Operational
Merchant Portal (SafetyPay) Operational
Notification Services (SafetyPay) Operational
DirectWS (SOAP) Operational
MPIAPI (REST) Operational
STP - Sistema de Transferencias y Pagos Operational
Monnet Operational
Payouts Operational
Banco de Crédito del Perú (BCP) Operational
PIX Operational
Bradesco Operational
BBVA Operational
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
Income Access - Event Relay System (S2S) Operational
Income Access - SFTP Operational
Income Access - Tracking Operational
Income Access - White Labels (Client Websites) Operational
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
iAccess Operational
MCPS Instore Operational
NetBanx Back Office Operational
OPTIC Portal Operational
Processing and APIs Operational
Account Updater Operational
AMR Operational
Automated onboarding (Payfac & Simplified onboarding) Operational
Batch Upload Operational
Card payments API Operational
Checkout (Legacy) API Operational
Checkout V1 Operational
Checkout V2 Operational
Customer Vault API Operational
Direct Debit API Operational
Hosted API (UPP) Operational
Identity API Operational
Merchant Payments Operational
Onboarding API Operational
Paysafe.js Operational
Recurring billing API Operational
Prepaid API Operational
Unity Payments API Operational
3DS V2 Operational
Webhooks Notification Delivery API Operational
iGaming APMs Operational
iGaming - DW - iACH Operational
iGaming - Interchecks Operational
iGaming - Mazooma Operational
iGaming - PaysafeCard Operational
iGaming - PaysafeCash Operational
iGaming - Sightline API Operational
iGaming - Skrill Operational
iGaming - Venmo Operational
iGaming - VIP Preferred Operational
iGaming - Pay by Bank Operational
Direct Marketing Operational
ApplicationXP Onboarding Operational
PXP Gateway Operational
PXP Webhost API Operational
TSYS USPP Funding Operational
Insight Operational
Fiserv (Omaha) Funding Operational
Non-Production Operational
Merchant Test Operational
Merchant & Partner Support phone lines Operational
Third Parties Operational
AMEX Operational
Apple Pay Operational
AptPay Operational
Barclays Gateway Operational
BMO (Bank of Montreal) Operational
Cardinal Commerce (3DS2) Operational
Clover Operational
eps-Payment (PSA) Operational
Equifax Operational
FIS Operational
Fiserv First Data Operational
Global Payments Operational
Handpoint (Interac) Operational
iDEAL bank-transfers Operational
Interac e-Transfer Operational
Interchecks Operational
JP Morgan Chase Operational
Klarna bank-transfers Operational
LexisNexis (ThreatMetrix) Operational
Maxmind Operational
Mazooma Operational
MC Match Operational
Moneris Operational
Multibanco Operational
PayPal Operational
Paysafe Acquiring RS2 - Batch Processing Operational
Paysafe Acquiring RS2 - Invoices Operational
Paysafe Acquiring RS2 - Financial Reporting Operational
Paysafe Acquiring RS2 - Real-Time Processing Operational
Thredd Operational
TSYS Acquiring solutions Operational
US Banking Funding Services Operational
Venmo (Braintree) Operational
VIP Preferred Operational
Wells Fargo Operational
Worldpay Vantiv Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Partner Maintenance - WorldPay Sep 12, 2026 10:00-16:00 UTC

Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce (VAP) platform.

Some impact may be expected during the maintenance while transaction processing should not be affected.

Reference ID:CHG0340253

Posted on Aug 27, 2026 - 19:56 UTC

Partner Maintenance - PSAustria Sep 13, 2026 03:00-04:00 UTC

Please be advised that our partner PSAustria will be performing planned maintenance on their services - EPS, EMS, BankIDENT.

No service impact is expected.

Reference ID: CHG0340143

Posted on Aug 27, 2026 - 10:54 UTC

Partner Maintenance- LexisNexis Sep 13, 2026 21:00-21:30 UTC

Please be advised that our partner LexisNexis will be performing planned maintenance on their ThreatMetrix.

Some service impact is expected.

Reference ID:CHG0338995

Posted on Aug 19, 2026 - 20:04 UTC

Payment Processing Planned Release Sep 14, 2026 08:00-10:00 UTC

Please be advised that on Monday, September 14, from 4:00 to 6:00 AM ET (8-10 AM UTC), Paysafe will be performing maintenance on one of its microservices. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.

Reference ID: CHG0341406

Posted on Sep 08, 2026 - 16:47 UTC

Partner Maintenance - ThreatMetrix Sep 20, 2026 21:00 - Sep 21, 2026 05:00 UTC

Please be advised that our partner ThreatMetrix will be performing planned maintenance on their services.

No service impact is expected.

Reference ID: CHG0341275

Posted on Sep 04, 2026 - 16:49 UTC

Partner Maintenance- Worldpay Sep 26, 2026 06:00-18:00 UTC

Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services

Minimal service impact is expected.

Reference ID: CHG0337285

Posted on Aug 07, 2026 - 18:25 UTC

Partner Maintenance - RS2 Oct 1, 2026 08:00-16:30 UTC

Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks Services.

Minimal service impact is expected.

Reference ID: CHG0340137

Posted on Aug 27, 2026 - 10:43 UTC

Sep 11, 2026

Resolved - Please note the issue on our partner's side has now been fully resolved.
Our partner has confirmed full recovery of all impacted services and processes.
Clearing, merchant funding, and all related report processing are fully restored and operating normally.
Files for all impacted dates have been successfully received and processed.
Our operational teams are working with the highest priority to consolidate all outstanding payments and release them as soon as possible.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while our partner was remediating the situation

Reference ID: INC0320977

Sep 11, 08:48 UTC
Identified - Please be advised that due to a technical issue on our processor side, Paysafe Acquiring (Europe) merchants and may be affected by a funding delay today. This may result in delayed postings and in delayed funding.

Our processor is working with the highest priority on resolving the issues and restoring normal batch processing.
Thank you for your understanding and apologize for the impact this might have on your business!
Further updates will follow.

Reference ID: INC0320977

Sep 10, 12:34 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0321160

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Sep 11, 06:50 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0321160

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Sep 11, 05:51 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 04:00 UTC
Scheduled - Please be advised that on Thursday September 10 from 11 PM - 1 AM PET, Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact however there could be intermittent payment transaction delays/failures that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0340572

Sep 3, 17:20 UTC
Completed - The scheduled maintenance has been completed.
Sep 11, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
Some service impact is expected.

Reference ID: CHG0340572

Sep 9, 08:59 UTC

Sep 10, 2026

Resolved - The incident has been resolved successfully and the impacted services are fully restored.

We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation.
If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0321033

Sep 10, 09:15 UTC
Completed - The scheduled maintenance has been completed.
Sep 10, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 07:01 UTC
Scheduled - Dear All,

Please be advised that on Thursday September 10th from 04:00 - 06:00 AM ET (08:00 - 10:00 UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0340925

Sep 8, 15:28 UTC
Completed - The scheduled maintenance has been completed.
Sep 10, 07:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on the selected services.

Service impact is expected.

Reference ID: CHG0319259

Sep 9, 14:18 UTC

Sep 9, 2026

Completed - The scheduled maintenance has been completed.
Sep 9, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 14:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks.

No service impact is expected.

Reference ID: CHG0341318

Sep 7, 13:35 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0320764

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Sep 9, 06:49 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0320764

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Sep 9, 06:10 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0320764

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Sep 9, 06:08 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0320757

Sep 9, 00:40 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0320757

Sep 9, 00:08 UTC

Sep 8, 2026

Completed - The scheduled maintenance has been completed.
Sep 8, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on оur Merchant portal.
No service impact is expected.

Reference ID:CHG0338550

Sep 8, 08:58 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0320610

Sep 8, 12:15 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0320610

Sep 8, 07:47 UTC
Identified - New incident: Investigating

Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0320610

Sep 8, 07:47 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Reference ID: INC0320600

Versión en español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Sep 8, 07:13 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0320600

Sep 8, 06:39 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0320600

Sep 8, 06:38 UTC
Completed - The scheduled maintenance has been completed.
Sep 8, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 04:00 UTC
Scheduled - Due to the holiday on Monday, September 7, Peoples Group funding and settlements will not be processed on Monday, and will instead be processed on the next business day, Tuesday, September 8, 2026.

Reference ID: CHG0339590

Aug 24, 17:50 UTC

Sep 7, 2026

Completed - The scheduled maintenance has been completed.
Sep 7, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 02:00 UTC
Scheduled - Please be advised that our partner SIBS will be performing planned maintenance for software release.

Reference ID: CHG0341215

Sep 4, 10:35 UTC

Sep 6, 2026

Completed - The scheduled maintenance has been completed.
Sep 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 05:00 UTC
Scheduled - Please be advised that our partner Cámara de Compensación Electrónica (CCE) will be performing planned maintenance on their services.

We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0341251

Sep 4, 13:36 UTC
Completed - The scheduled maintenance has been completed.
Sep 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 07:00 UTC
Scheduled - Please be advised that our partner Peoples Group (Interac) will be performing planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0339600

Aug 24, 19:59 UTC
Completed - The scheduled maintenance has been completed.
Sep 6, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 07:00 UTC
Scheduled - Please be advised that our partner Peoples Group will be performing planned maintenance on their Interac e-Transfer.

A downtime of 60 minutes may be experienced between 08:00-09:00 UTC.

Reference ID:CHG0338784

Aug 18, 17:49 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID:INC0320452

Sep 6, 03:46 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID:INC0320452

Sep 6, 01:42 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0320452

Sep 6, 01:41 UTC

Sep 5, 2026

Completed - The scheduled maintenance has been completed.
Sep 5, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:00 UTC
Scheduled - Please be advised that on Saturday, 5 September 2026, from 00:00 to 1:00 PET, our partner Banco de Crédito del Perú will be performing planned maintenance on their services.
During this window, payment processing via BCP will be unavailable.
Additional monitoring will be in place during and post maintenance.

Reference ID: CHG0341286

Sep 4, 23:21 UTC

Sep 4, 2026

Completed - Please be advised the scheduled maintenance has been postponed.
A new date will be announced soon.
Thank you for your patience and understanding.

Reference ID :CHG0339911

Sep 4, 12:06 UTC
Scheduled - Dear All,

Please be advised that for the time frame mentioned above we will perform eCash SAP ERP planned maintenance.

During the maintenance window we expect up to 1 hour of downtime. Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0339911

Sep 1, 13:09 UTC
Completed - Please be advised the scheduled maintenance has been postponed.
A new date will be announced soon.
Thank you for your patience and understanding.

Reference ID: CHG0340524

Sep 4, 12:05 UTC
Scheduled - Dear All,

Please be advised that for the time frame mentioned above we will perform eCash SAP ERP planned maintenance.

During the maintenance window we expect up to 1 hour of downtime. Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0340524

Sep 1, 13:09 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0320297

Sep 4, 06:44 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0320297

Sep 4, 06:25 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0320297

Sep 4, 06:25 UTC
Completed - The scheduled maintenance has been completed.
Sep 4, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
Some service impact is expected.

Reference ID: CHG0341141

Sep 3, 21:42 UTC

Sep 3, 2026

Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0320252

Sep 3, 22:15 UTC
Identified - Our provider Interchecks has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0320252

Sep 3, 19:21 UTC
Investigating - Our partner Interchecks is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0320252

Sep 3, 19:15 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks Services.

Minimal service impact is expected.

Reference ID: CHG0340137

Aug 27, 10:45 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:02 UTC
Scheduled - Please be advised that our partner Global Payments will be performing a network maintenance on their side.

Some service impact is expected.

Reference ID: CHG0340799

Sep 1, 21:35 UTC
Resolved - Please be advised we experienced a degradation Interac e-Transfer services between 23:53 UTC on September 2nd and 01:18 UTC on September 3rd.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0320109

Sep 3, 08:07 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:03 UTC
Scheduled - Please be advised that on Thursday, September 3rd from 04:00 AM to 06:00 AM PET, Paysafe will be performing a maintenance on one of its services. Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0335182

Aug 31, 23:31 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:00 UTC
Scheduled - Please be advised that on Wednesday September 2nd from 11 PM - 1 AM PET (September 3rd 04:00 - 06:00 UTC), Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact however there could be intermittent CIP generation and payment transaction delays/failures that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0340062

Aug 28, 12:21 UTC
Completed - The scheduled maintenance has been completed.
Sep 3, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 04:01 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
Some service impact is expected.

Reference ID: CHG0340062

Sep 1, 22:55 UTC

Sep 2, 2026

Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Sep 2, 20:43 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Ref Id:INC0320085

Sep 2, 20:22 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0319922

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Sep 2, 08:13 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0319922

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Sep 2, 05:07 UTC

Sep 1, 2026

Completed - The scheduled maintenance has been completed.
Sep 1, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 15:30 UTC
Scheduled - Please be advised that on September 1st from 15:30 til 16:00 UTC, Paysafe will be performing maintenance on our SafetyPay services.

Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0340383

Sep 1, 01:02 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 08:01 UTC
Scheduled - Dear All,

Please be advised that on Tuesday September 1st from 04:00 - 06:00 AM ET (08:00 -10:00 UTC), Paysafe will be performing a maintenance of several of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Ref ID: CHG0340041, CHG0339926

Aug 28, 15:17 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 05:00 UTC
Scheduled - Please be advised that our partner Cámara de Compensación Electrónica (CCE) will be performing planned maintenance on their services.

We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0340599

Aug 31, 20:50 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0319674

Sep 1, 07:37 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe
Reference ID: INC0319674

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Sep 1, 07:19 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 03:30 UTC
Scheduled - Please be advised that on Monday August 31st from 10:30 PM to September 1st 00:00 AM PET Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

This phase of the implementation will affect the BOPE system. In addition, there will be delays in the processing of YAPE payments for approximately 3 minutes.

Aug 31, 20:39 UTC
Resolved - Please be advised we experienced a partial outage outage with WorldPay - Vantiv services between 04:51:22 UTC and 04:51:59 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0319662

Sep 1, 04:51 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 20:00 UTC
Scheduled - Please be advised that on Monday August 31st from 3:00 PM - 10:30 PM PET. Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

The first phase of the implementation will not affect any workflows 3:00-4:00 PM PET (23:00-00:00 UTC). The second phase of the implementation 9:00-10:30 PM PET(2:00-3:30 UTC September 1st) will affect the BOPE system. In addition, there will be delays in the processing of YAPE payments for approximately 3 minutes.

Reference ID: CHG0340061

Aug 29, 00:56 UTC
Completed - The scheduled maintenance has been completed.
Sep 1, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 00:30 UTC
Scheduled - Please be advised that on Monday, August 31st at 5:30 PM - 7:30 PM PST (Tuesday, September 1st, 00:30 - 02:30 UTC), Paysafe will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0340256

Aug 27, 21:13 UTC

Aug 31, 2026

Completed - The scheduled maintenance has been completed.
Aug 31, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 09:30 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their services.

No service impact is expected.

Reference ID: CHG0340258

Aug 27, 22:44 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 08:00 UTC
Scheduled - Dear All,

Please be advised that on Monday August 31st from 04:00 - 06:00 AM ET (08:00 -10:00 UTC), Paysafe will be performing a maintenance of several of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Ref ID: CHG0339793, CHG0339746, CHG0340029, CHG0339398

Best Regards,

Aug 28, 15:09 UTC
Completed - The scheduled maintenance has been completed.
Aug 31, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 02:30 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228

Jul 14, 13:26 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0319439

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Aug 31, 03:07 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0319439

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Aug 31, 02:23 UTC

Aug 30, 2026

Resolved - This incident has been resolved.
Aug 30, 06:51 UTC
Investigating - Our partner Fiserv are investigating a potential issue with their services and we apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0319412

Aug 30, 06:45 UTC
Resolved - Please be advised that our partner "Clover" experienced a degradation with their services between 05:49 UTC and 07:44 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0319407

Aug 30, 04:44 UTC

Aug 29, 2026

Completed - The scheduled maintenance has been completed.
Aug 29, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 10:00 UTC
Scheduled - Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services

Minimal service impact is expected.

Reference ID: CHG0337285

Aug 7, 18:19 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0319393

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Aug 29, 06:22 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0319393

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Aug 29, 06:10 UTC

Aug 28, 2026

Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner MONERIS was remediating the situation.
MIM Paysafe

Reference ID:INC0319361

Aug 28, 20:47 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0319361

Aug 28, 20:27 UTC
Investigating - We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0319361

Aug 28, 20:12 UTC
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0319254

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Aug 28, 07:00 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0319254

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Aug 28, 06:38 UTC