Paysafe

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.99 % uptime
Today
PSC Payment Operational
90 days ago
99.99 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
99.98 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
eCash SafetyPay Operational
90 days ago
100.0 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
CCE - Cámara de Compensación Electrónica Operational
90 days ago
100.0 % uptime
Today
CIP Generation Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
100.0 % uptime
Today
Niubiz Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
99.94 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
QR Payments Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Express Application Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) Operational
90 days ago
100.0 % uptime
Today
STP - Sistema de Transferencias y Pagos Operational
90 days ago
100.0 % uptime
Today
Monnet Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Bradesco Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
99.99 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.99 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.99 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Fiserv (Omaha) Funding Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
AptPay Operational
90 days ago
100.0 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
iDEAL bank-transfers Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
99.82 % uptime
Today
Interchecks Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Klarna bank-transfers Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
Multibanco Operational
90 days ago
99.99 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
US Banking Funding Services Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) Operational
90 days ago
100.0 % uptime
Today
VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Paysafe Planned Maintenance - iPayment release May 26, 2026 00:30-02:30 UTC

Please be advised that on Tuesday, May 26th at 5:30 PM - 7:30 PM PST (Wednesday, May 27th 00:30 - 02:30 UTC), Paysafe will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance. There is no impact expected.

Reference ID: CHG0327474
Posted on May 20, 2026 - 15:11 UTC

GMoney Maintenance May 27, 2026 04:00-05:00 UTC

Please be advised that our partner Gmoney will be performing planned maintenance.

No service impact is expected.

Reference ID:CHG0327498
Posted on May 21, 2026 - 15:53 UTC

MTEST Payment Processing Maintenance May 27, 2026 08:00-11:00 UTC

Dear All,

Please be advised that on Wednesday May 27 from 4 AM - 7AM ET (8 AM - 11 AM UTC), Paysafe will be performing a maintenance in their test environment.

There may be some service disruption experienced during this maintenance. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID:CHG0327002
Posted on May 21, 2026 - 15:26 UTC

Partner Maintenance - People's group May 27, 2026 11:00-12:00 UTC

Please be advised that our partner People's group will be performing planned maintenance on their e-Transfer services
Minimal impact is expected.

Reference ID: CHG0327493
Posted on May 20, 2026 - 22:28 UTC

PagoEfectivo Planned Release May 28, 2026 04:00-05:00 UTC

Dear All,

Please be advised that on Wednesday May 27 from 11 PM - Thursday May 28 12 AM PET (May 28 4AM – 5 AM UTC), Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact to CIP generation however there could be intermittent payment transaction delays/failures that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0327500
Posted on May 21, 2026 - 16:09 UTC

Partner Maintenance- Interac May 28, 2026 07:00-10:00 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer services.

Minimal service impact is expected.

Reference ID: CHG0326367
Posted on May 11, 2026 - 20:26 UTC

Partner Maintenance - Interac Jun 21, 2026 04:30-12:30 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0321985
Posted on Mar 31, 2026 - 19:23 UTC
May 22, 2026
Partner Maintenance- QR Code Partner
Completed - The scheduled maintenance has been completed.
May 22, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 06:00 UTC
Scheduled - Please be advised that on May 22, from 01:00 to 04:00 GMT-5 (06:00 - 09:00 UTC), our QR code partner will be performing planned maintenance on their services. During this time, their service will be temporarily unavailable.

However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.

Reference ID: CHG0327644
May 22, 00:39 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0307859

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 22, 02:46 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0307859

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
May 22, 01:52 UTC
May 21, 2026
Service Disruption - Banco del Pichincha via SafetyPay
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco del Pichincha was remediating the situation.
MIM Paysafe

Reference ID: INC0307751
May 21, 13:27 UTC
Monitoring - Banco del Pichincha implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID: INC0307751
May 21, 13:05 UTC
Investigating - Our partner Banco del Pichincha is investigating a potential issue with their services.
We apologize for the impact this might have on your business.
SafetyPay services remain fully operational.
Further updates will follow.

MIM Paysafe

Reference ID: INC0307751
May 21, 08:23 UTC
Partner Maintenance- QR Code Partner
Completed - The scheduled maintenance has been completed.
May 21, 09:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 21, 08:13 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 05:00 UTC
Scheduled - Please be advised that on May 21, from 00:00 to 04:00 PE (May 21 05:00-09:00 UTC), our QR code partner will be performing planned maintenance on their services.
During this time, their service will be Intermittently unavailable. However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.

Reference ID: CHG0327499
May 20, 23:42 UTC
May 20, 2026
Service Disruption - Interac e-Transfer
Resolved - Please be advised we experienced a degradation with Interac e-Transfer services between 12:15 UTC and 13:25 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Interac was remediating the situation.

MIM Paysafe

Reference ID: INC0307677
May 20, 16:37 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
May 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 14:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS WSM APIs, Self Serv and WebGUI services

No service impact is expected.

Reference ID: CHG0327302
May 19, 13:00 UTC
Paysafe Planned Maintenance - Wallet FE deployment
Completed - The scheduled maintenance has been completed.
May 20, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 13:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on {SERVICE NAME}.
No service impact is expected.
May 20, 12:59 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
May 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 06:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Frankfurt firewall.

No service impact is expected.

Reference ID: CHG0325654
May 4, 12:52 UTC
Partner Maintenance - People's group
Completed - The scheduled maintenance has been completed.
May 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 08:00 UTC
Scheduled - Please be advised that our partner People's Group will be performing planned maintenance on their e-Transfer service.

Minimal service impact is expected.

Reference ID: CHG0326366
May 11, 20:16 UTC
May 19, 2026
People's group Holiday Closure Notice: Victoria Day Holiday
Completed - The scheduled maintenance has been completed.
May 19, 21:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:47 UTC
Scheduled - Please be advised that our partner People's Group offices will be closed on Monday, May 18, 2026, in observance of Victoria Day. Funding and money movement for settlement will not occur on this day.

Funding and settlement will not be processed on Monday, May 18, 2026, and will instead be processed on the next business day, Tuesday, May 19, 2026.

Reference ID: CHG0326195

MIM Paysafe
May 8, 21:52 UTC
Service Disruption - PIX
Resolved - The incident has been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner {PARTNER NAME} was remediating the situation.
MIM Paysafe

Reference ID: INC0307463
May 19, 15:59 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0307463
May 19, 15:35 UTC
Investigating - We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0307463
May 19, 14:59 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0307412


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 19, 10:21 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0307412


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
May 19, 05:17 UTC
eCash Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 19, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 05:45 UTC
Scheduled - Please be advised that on Tuesday, May 19th, from 5:45 to 8:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0326082
May 18, 13:50 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
May 19, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 04:01 UTC
Scheduled - Dear All,
Please be advised that on Monday, May 18, from 23:00 to 23:30 PE time (Tuesday, May 19, 04:00 to 04:30 UTC), Paysafe will be performing scheduled maintenance on one of its services. Additional monitoring will be in place during and after the maintenance window.
We do not anticipate any impact; however, if you experience any delays, transaction failures, or other unusual behavior, please notify Paysafe immediately.

Reference ID:CHG0326713
May 14, 19:55 UTC
People's group Holiday Closure Notice - Victoria Day
Completed - The scheduled maintenance has been completed.
May 19, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 UTC
Scheduled - Please be informed that People's group offices will be closed on Monday, May 18, 2026, in observance of Victoria Day.
Funding and settlement will not be processed on Monday, May 18, 2026, and will instead be processed on the next business day, Tuesday, May 19, 2026. Where applicable, please ensure that the required funding is available to us beforehand to avoid any service disruption.
Thank you for your understanding and continued business.
Sincerely,
May 9, 11:56 UTC
May 18, 2026
Partner Maintenance - Cardinal Commerce
Completed - The scheduled maintenance has been completed.
May 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 12:00 UTC
Scheduled - Please be advised that our partner Cardinal will be performing planned maintenance on their network and database systems.

No service impact is expected.

Reference ID: CHG0325851
May 5, 19:31 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
May 18, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Apr 15, 22:53 UTC
Service Disruption - Moneris
Resolved - Please be advised we experienced a degradation with Moneris services between 5:13 UTC and 5:15 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0307259
May 18, 05:00 UTC
May 17, 2026
Partner Maintenance - PS Austria
Completed - The scheduled maintenance has been completed.
May 17, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 09:00 UTC
Scheduled - Please be advised that our partner PS Austria will be performing planned maintenance on their eServices Scheme Operator.


Reference ID:CHG0326122
May 8, 08:07 UTC
Partner Maintenance - Fiserv First Data
Completed - The scheduled maintenance has been completed.
May 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 04:00 UTC
Scheduled - Please be advised that our partner Fiserv will be performing planned maintenance.


Reference ID:CHG0323397
Apr 14, 16:53 UTC
Partner Maintenance - Bank of Montreal (BMO)
Completed - The scheduled maintenance has been completed.
May 17, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 05:00 UTC
Scheduled - Please be advised that our partner Bank of Montreal (BMO) will be performing planned maintenance on their infrastructure

Some service impact can be expected.

Reference ID: CHG0326822
May 14, 12:16 UTC
May 16, 2026
eps-Payment Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PS Austria was remediating the situation.
MIM Paysafe

Reference ID: INC0307244
May 16, 22:03 UTC
Investigating - Our partner eps is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0307244
May 16, 20:07 UTC
Partner Maintenance - Worldpay
Completed - The scheduled maintenance has been completed.
May 16, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 06:00 UTC
Scheduled - Please be advised that our partner Worldpay will be performing planned maintenance on their services.

Some impact can be expected during the maintenance.

Reference ID: CHG0324276
Apr 22, 01:24 UTC
Service Disruption - Consumer Wallet Withrawals to JP Morgan bank accounts
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0307233
May 16, 16:35 UTC
Investigating - We are investigating an issue with user withdrawals from Skrill Consumer Wallets to JP Morgan bank accounts.
We are investigating alongside the bank with the highest priority.
Further updates will follow.

MIM Paysafe

Reference ID: INC0307233
May 16, 11:35 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
May 16, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 07:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Apr 15, 22:54 UTC
May 15, 2026
Service Disruption - Merchant & Partner Support
Resolved - Please note that the Payment processing email support queues for merchant and technical support have been restored and are now fully operational.
Our support teams can now respond to tickets through the usual channels. Normal service has been resumed.
We apologize for any inconvenience this may have caused to your business.
Thank you for your patience.

Reference ID: INC0307190
May 15, 22:34 UTC
Investigating - Please note that Payment processing email support queues for merchant and technical support are temporarily inaccessible to our support teams.
As a result, there might be a delay in our support team's ability to respond to your support tickets.
Until further notice for system and processing critical matters, please contact your account manager or dedicated support phone line to have your problem investigated.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:
May 15, 20:51 UTC
PagoEfectivo Planned Release
Completed - The scheduled maintenance has been completed.
May 15, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 05:00 UTC
Scheduled - Please be advised that Paysafe will be performing scheduled maintenance on Friday, May 15, 2026, from 00:00 to 03:00 PE (05:00 - 08:00 UTC).
During this 3-hour maintenance window, you may experience brief intermittent unavailability of CIP generation and Payments flow services.
We apologize for any inconvenience this may cause and appreciate your understanding.

Reference ID: CHG0326201
May 14, 16:30 UTC
May 14, 2026
Service Disruption - Merchant Payments for Worldpay Bank via Paysafe (USA) Merchants
Resolved - This incident has been resolved.
May 14, 15:56 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0306303
May 12, 08:53 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0306303
May 11, 18:43 UTC
Investigating - Please be advised that due to a technical issue, some merchants processing with Worldpay Bank via Paysafe (USA) may face a one business day delay on funding of some transactions processed on May 7th, 8th, 9th and 10th.

The issue is being investigated with the highest priority.

We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe

Reference ID: INC0306303
May 11, 16:30 UTC
May 13, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
May 13, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:01 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS.

Issuing Services will experience a period of downtime during the above mentioned changes between 08:00 and 11:30 UTC.

Issuing authorisation services and BankWORKS web interfaces including WSM APIs, WebGUI and SelfServ will experience some downtime during the maintenance window.

Reference ID: CHG0326501
May 12, 14:11 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:00 UTC
Scheduled - Please be advised that on Tuesday May 12 & 13 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref ID : CHG0325891
May 6, 17:14 UTC
May 12, 2026
Partner Maintenance- Worldpay
Completed - The scheduled maintenance has been completed.
May 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 10:00 UTC
Scheduled - Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services

Minimal service impact is expected.

Reference ID: CHG0325906
May 6, 19:33 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 UTC
Scheduled - Please be advised that on Tuesday May 12 & 13 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref ID : CHG0325891
May 6, 17:12 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0306642
May 12, 07:39 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0306642
May 12, 06:38 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.

Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0306642
May 12, 06:15 UTC
Paysafe Planned Maintenance - PSC eCash
Completed - The scheduled maintenance has been completed.
May 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 01:00 UTC
Scheduled - Please be advised that during the above-mentioned timeframe, we will be performing a planned maintenance on our eCash services.

During the maintenance window, we expect up to 30 minutes of downtime, followed by limited functionality degradations. Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0324119
May 9, 12:03 UTC
Partner Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 00:01 UTC
Scheduled - Please be advised that our partner PS Austria will be performing planned maintenance on their eServices Scheme Operator.

Reference ID: CHG0326120
May 8, 08:00 UTC
Service Disruption - paysafecard payments via myPaysafe
Resolved - This incident has been resolved.
May 12, 02:13 UTC
Investigating - We are investigating issues with our paysafecard payment via myPaysafe account API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe
May 12, 01:59 UTC
eps-Payment Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 UTC
Scheduled - Please be advised that our partner eps-Payment (PSA)will be performing planned maintenance.

Possible short interruptions of the EPS transaction-routing during the specified period.
May 8, 20:06 UTC
May 11, 2026
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
May 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Apr 15, 22:53 UTC
Paysafe Planned Maintenance - iAccess
Completed - The scheduled maintenance has been completed.
May 11, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 00:30 UTC
Scheduled - Please be advised that on Monday, May 11th, from 00:30 to 02:30 AM UTC, Paysafe will be performing an iAccess Platform Release.
Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0325917
May 6, 23:21 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0306423
May 11, 02:23 UTC
Update - We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306423

Versión en Español

Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 11, 01:36 UTC
Update - We are continuing to work on a fix for this issue.
May 11, 01:29 UTC
Identified - Please be advised that our QR code partners are currently experiencing service degradation.

Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306423

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.

Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 11, 00:59 UTC
May 10, 2026
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0306420

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 10, 21:22 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306420

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 10, 19:52 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
May 10, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 02:00 UTC
Scheduled - Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer.

Minimal impact is expected.

Reference ID: CHG0325510
Apr 30, 14:08 UTC
Service Disruption - Moneris
Resolved - Please be advised we experienced a degradation with Moneris services between 07:22 UTC and 07:35 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0306410
May 10, 09:40 UTC
May 9, 2026
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0306395

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 9, 07:08 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe
Reference ID: INC0306395

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 9, 05:42 UTC
May 8, 2026
Payment Processing Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0306292
May 8, 12:57 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0306292
May 8, 12:31 UTC
Investigating - We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Reference ID: INC0306292
May 8, 12:24 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0306262
May 8, 07:08 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0306262
May 8, 06:14 UTC
MTEST Payment Processing Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 UTC
Scheduled - Please be advised that on Thursday, May 7, from 7 PM - 1 AM ET (11 PM - 5 AM UTC), Paysafe will be performing a maintenance in their test environment.

There may be some service disruption experienced during this maintenance. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0325884
May 6, 12:51 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0306252

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 8, 00:43 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306252

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 7, 23:44 UTC
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