Partner Maintenance - Interac
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 2026 - 03:00 UTC
Scheduled - Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer service.

Downtime of approximately 2 hours is expected.

Reference ID: CHG0347985
Oct 27, 2026 03:00-08:00 UTC
Paysafe Planned Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 09, 2026 - 12:38 UTC
Scheduled - Please be advised that Paysafe will be implementing enhancements to our portal experience over the coming weeks. Additional monitoring will be in place throughout this period, and no service impact is expected.

Should you experience any transaction failures, delays, or other unusual activity, please notify Paysafe immediately.

Reference ID: CHG0345955
Oct 9, 2026 12:38 - Oct 31, 2026 12:38 UTC
Uptime over the past 90 days. View historical uptime.
Skrill Under Maintenance
Skrill API Operational
Skrill Consumer Wallet Operational
Skrill Marketing Website Operational
Skrill Merchant Portal Under Maintenance
Skrill Mobile Application Operational
Skrill Status Notifications Service Operational
Neteller Under Maintenance
Neteller API Operational
Neteller Consumer Wallet Operational
Neteller Gateway Operational
Neteller Marketing Website Operational
Neteller Merchant Portal Under Maintenance
Neteller Mobile Application Operational
Paysafecard (merchant) Operational
PSC Payment Operational
PSC Payment myPaysafe Operational
PSC Payout & Refund Operational
Paysafecash Payment Operational
eCash PagoEfectivo Operational
eCash SafetyPay Operational
eCash Settlement Report Operational
eCash Store Locator B2B Operational
Paysafecard (distributor) Operational
Pin On Demand Distribution Operational
Paysafecash Distribution Operational
eCash Reconciliation Files Operational
Rapid Transfer Operational
PagoEfectivo Operational
CCE - Cámara de Compensación Electrónica Operational
CIP Generation Operational
Merchant Portal (PagoEfectivo) Operational
Merchant Notification (PagoEfectivo) Operational
PagoEfectivo Wallet Operational
Niubiz Operational
GMoney Operational
Banco de Crédito del Perú (BCP) Operational
QR Payments Operational
BBVA Operational
SafetyPay Operational
Express Application Operational
Merchant Portal (SafetyPay) Operational
Notification Services (SafetyPay) Operational
DirectWS (SOAP) Operational
MPIAPI (REST) Operational
STP - Sistema de Transferencias y Pagos Operational
Monnet Operational
Payouts Operational
Banco de Crédito del Perú (BCP) Operational
PIX Operational
Bradesco Operational
BBVA Operational
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
Income Access - Event Relay System (S2S) Operational
Income Access - SFTP Operational
Income Access - Tracking Operational
Income Access - White Labels (Client Websites) Operational
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
NetBanx Back Office Operational
OPTIC Portal Operational
Processing and APIs Operational
Account Updater Operational
AMR Operational
Automated onboarding (Payfac & Simplified onboarding) Operational
Batch Upload Operational
Card payments API Operational
Checkout (Legacy) API Operational
Checkout V1 Operational
Checkout V2 Operational
Customer Vault API Operational
Direct Debit API Operational
Hosted API (UPP) Operational
Identity API Operational
Merchant Payments Operational
Onboarding API Operational
Paysafe.js Operational
Recurring billing API Operational
Prepaid API Operational
Unity Payments API Operational
3DS V2 Operational
Webhooks Notification Delivery API Operational
iGaming APMs Operational
iGaming - DW - iACH Operational
iGaming - Interchecks Operational
iGaming - Mazooma Operational
iGaming - PaysafeCard Operational
iGaming - PaysafeCash Operational
iGaming - Sightline API Operational
iGaming - Skrill Operational
iGaming - Venmo Operational
iGaming - VIP Preferred Operational
iGaming - Pay by Bank Operational
Non-Production Operational
Merchant Test Operational
Merchant & Partner Support phone lines Operational
Third Parties Under Maintenance
AMEX Operational
Apple Pay Operational
AptPay Operational
Barclays Gateway Operational
BMO (Bank of Montreal) Operational
Cardinal Commerce (3DS2) Operational
Clover Operational
eps-Payment (PSA) Operational
Equifax Operational
FIS Operational
Fiserv First Data Operational
Global Payments Operational
Handpoint (Interac) Operational
iDEAL bank-transfers Operational
Interac e-Transfer Under Maintenance
Interchecks Operational
JP Morgan Chase Operational
Klarna bank-transfers Operational
LexisNexis (ThreatMetrix) Operational
Maxmind Operational
Mazooma Operational
MC Match Operational
Moneris Operational
Multibanco Operational
PayPal Operational
Paysafe Acquiring RS2 - Batch Processing Operational
Paysafe Acquiring RS2 - Invoices Operational
Paysafe Acquiring RS2 - Financial Reporting Operational
Paysafe Acquiring RS2 - Real-Time Processing Operational
Thredd Operational
TSYS Acquiring solutions Operational
Venmo (Braintree) Operational
VIP Preferred Operational
Wells Fargo Operational
Worldpay Vantiv Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Payment Processing Planned Maintenance Oct 27, 2026 08:00-09:00 UTC

Scheduled - Please be advised that on Tuesday, October 27st, 2026 from 4 AM - 5 AM ET (8:00- 9:00 UTC), we will be performing a maintenance in our alternate datacenter. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert us immediately.

Ref ID: CHG0340047
Oct 26, 2026 - 11:36 UTC

Partner Maintenance - Peoples Group Oct 27, 2026 09:00-11:00 UTC

Please be advised that our partner Peoples Group will be performing planned maintenance on their E-transfer services.

During the maintenance window, e-Transfer Services may experience approximately 5 minutes of service degradation.

Reference ID:CHG0346054
Posted on Oct 09, 2026 - 21:07 UTC

Paysafe Planned Maintenance - iPayment release Oct 28, 2026 00:30-02:30 UTC

Please be advised that on Tuesday, October 27th at 5:30 PM - 7:30 PM PST (Wednesday, October 28th, 00:30 - 02:30 UTC), we will be performing an iPayment release. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0348114
Posted on Oct 26, 2026 - 12:24 UTC

PagoEfectivo Planned Release Oct 28, 2026 04:00-06:00 UTC

Please be advised that on Wednesday, October 28, from 4 - 6 AM UTC, Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, however, there could be intermittent template and CIP generation delays that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0347070
Posted on Oct 22, 2026 - 15:04 UTC

Paysafe Planned Maintenance - SafetyPay Oct 28, 2026 13:30-13:45 UTC

We will be undergoing scheduled maintenance during the indicated time on SafetyPay.
Minimal service impact is expected.

Ref ID:CHG0348288
Posted on Oct 23, 2026 - 20:27 UTC

PagoEfectivo Planned Release Oct 29, 2026 05:00-08:00 UTC

Please be advised that on Thursday, October 29, from 5 - 8 AM UTC, Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact however there could be intermittent notification delays that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0347069
Posted on Oct 22, 2026 - 15:14 UTC

Payment Processing Planned Miantenance Oct 29, 2026 06:45-14:45 UTC

Please be advised that we will perform maintenance on our risk platform to enhance further fraud detection, financial crime prevention, and overall security.
The upgrade will occur on Thursday, October 29, 2026, with no action required from merchants, no planned downtime, no expected impact to payment processing, and no changes needed to existing integrations or daily operations.
Additional monitoring will be in place throughout the maintenance to ensure a seamless and continued protection for our customers.
If you do experience any delays, higher levels of declines, transaction failures, or anything else unusual, please alert Paysafe immediately.

Reference ID: CHG0347709
Posted on Oct 27, 2026 - 03:08 UTC

Paysafe Planned Maintenance- SAFETYPAY Oct 29, 2026 12:00-12:30 UTC

We will be undergoing scheduled maintenance during the indicated time on SAFETYPAY services.
No service impact is expected.

Reference ID: CHG0348077
Posted on Oct 26, 2026 - 18:18 UTC

Paysafe Planned Maintenance- SAFETYPAY Oct 29, 2026 12:30-14:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Oct 26, 2026 - 18:21 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on SAFETYPAY services.
No service impact is expected.

Reference ID: CHG0348050
Oct 26, 2026 - 18:20 UTC

Paysafe Planned Maintenance - SafetyPay / PagoEfectivo Oct 29, 2026 15:30-15:45 UTC

We will be undergoing scheduled maintenance on our wallet services during the indicated time.
Some service impact is expected.

Reference ID: CHG0348265
Posted on Oct 26, 2026 - 18:26 UTC

Paysafe Planned Maintenance - SafetyPay Oct 29, 2026 16:30-16:45 UTC

We will be undergoing scheduled maintenance on our SAP database during the indicated time.
Minor service impact is expected.

Reference ID: CHG0348264
Posted on Oct 26, 2026 - 18:28 UTC

Partner Maintenance - WorldPay Nov 7, 2026 10:00-22:00 UTC

Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce (VAP).

Impact may be expected.

Reference ID:CHG0343855
Posted on Sep 24, 2026 - 21:19 UTC

Partner Maintenance-WorldPay Nov 7, 2026 11:00-19:00 UTC

Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce services.

Minimal service impact is expected.

Reference ID: CHG0345719
Posted on Oct 08, 2026 - 08:06 UTC

Oct 27, 2026

Paysafe Planned Maintenance- PagoEfectivo
Completed - The scheduled maintenance has been completed.
Oct 27, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo services.
No service impact is expected.

Reference ID: CHG0346065
Oct 27, 02:47 UTC

Oct 26, 2026

Payment Processing Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 26, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 14:01 UTC
Scheduled - Please be advised that on Monday OCT 26th 2026 we will be conducting preventative maintenance from 10:00PM EST - 2:00PM EST on our Inactive Prod Environment.

As part of this you may see some performance degradation in our inactive environment during this time and as a result.

No impact is expected on our active production environment

Ref ID: CHG0345688
Oct 26, 13:31 UTC
Paysafe Planned Maintenance - SafetyPay
Completed - The scheduled maintenance has been completed.
Oct 26, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 13:30 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on SafetyPay.
Minimal service impact is expected.

Reference ID: CHG0348284
Oct 23, 20:23 UTC
Service Disruption - White Labels (Client Websites)
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0327095
Oct 26, 08:04 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0327095
Oct 26, 07:51 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0327095
Oct 26, 07:11 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0327095
Oct 26, 05:53 UTC

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Partner Maintenance - WorldPay
Completed - The scheduled maintenance has been completed.
Oct 24, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 10:00 UTC
Scheduled - Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce (VAP).

Impact may be expected.

Reference ID:CHG0343855
Sep 24, 21:18 UTC
Partner Maintenance-WorldPay
Completed - The scheduled maintenance has been completed.
Oct 24, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 10:01 UTC
Scheduled - Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce services.

Minimal service impact is expected.

Reference ID: CHG0345719
Oct 8, 08:03 UTC
Service Disruption - PagoEfectivo Wallet
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0327044
Oct 24, 10:01 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0327044
Oct 24, 09:00 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0327044
Oct 24, 06:59 UTC
Update - Our teams are still investigating, we will keep you informed on further progress.
MIM Paysafe

Reference ID:INC0327044
Oct 24, 05:55 UTC
Investigating - We are investigating a potential issue with the PagoEfectivo Wallet Mobile App.
iOS users may experience elevated errors and login failures.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0327044
Oct 24, 04:11 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0327049
Oct 24, 07:27 UTC
Identified - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0327049
Oct 24, 06:21 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0327049
Oct 24, 06:21 UTC

Oct 23, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Oct 23, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks services.

Some service impact is expected.

Reference ID: CHG0347431
Oct 20, 09:42 UTC
Service Disruption - Paysafecard Payments
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0325720
Oct 23, 16:32 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0325720
Oct 23, 12:44 UTC
Update - We are continuing to work on a fix for this issue
Oct 23, 01:39 UTC
Update - We are continuing to work on a fix for this issue
Oct 22, 18:43 UTC
Update - We are continuing to work on a fix for this issue.
Oct 21, 15:34 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0325720
Oct 21, 09:34 UTC
Investigating - We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

MIM Paysafe

Reference ID: INC0325720
Oct 20, 19:03 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Oct 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 07:00 UTC
Scheduled - Please be advised that during the above-mentioned time frame, our partner Global Payments will be performing routine system and infrastructure maintenance activities.

Minimal service impact is expected.

Reference ID: CHG0346283
Oct 12, 16:06 UTC
Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Oct 23, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 05:00 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0347987
Oct 23, 00:01 UTC
Partner Maintenance - Peoples Group
Completed - The scheduled maintenance has been completed.
Oct 23, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 08:00 UTC
Scheduled - Please be advised that our partner, Peoples Group (Interac), will be performing a planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0346695
Oct 14, 19:56 UTC

Oct 22, 2026

Paysafe Planned Maintenance - SafetyPay
Completed - The scheduled maintenance has been completed.
Oct 22, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 16:30 UTC
Scheduled - We will be undergoing scheduled maintenance on our SAP database during the indicated time.
Minor service impact is expected.

Reference ID: CHG0347051
Oct 21, 18:18 UTC
Paysafe Planned Maintenance - SafetyPay
Completed - The scheduled maintenance has been completed.
Oct 22, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance on our SAP database during the indicated time.
Minor service impact is expected.

Reference ID: CHG0347045
Oct 21, 18:13 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Oct 22, 12:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 07:11 UTC
Scheduled - Please be advised that Global Payments are currently performing unscheduled maintenance affecting TransIT.

During the maintenance window  Point of Sale, terminals, and gateways may experience brief disconnects, however impact is not expected.

Reference ID:CHG0347754
Oct 22, 07:10 UTC
Paysafe Planned Maintenance - SafetyPay
Completed - The scheduled maintenance has been completed.
Oct 22, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 11:30 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on SafetyPay.
Minimal service impact is expected.

Reference ID: CHG0346959
Oct 21, 18:25 UTC
Partner Maintenance - CCE
Completed - The scheduled maintenance has been completed.
Oct 22, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 05:01 UTC
Scheduled - Please be advised that the CCE - Electronic Clearing House of Peru will be performing planned maintenance.

To mitigate potential impact we will be routing traffic to our alternate solution.

Reference ID:CHG0347585
Oct 20, 23:34 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Oct 22, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
Some service impact can be expected.

Reference ID: CHG0346708
Oct 21, 17:34 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 23:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on the service mentioned below.
Some service impact is expected.

Reference ID: CHG0345687
Oct 21, 16:24 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0326714

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Oct 22, 03:03 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0326714

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Oct 22, 02:00 UTC

Oct 21, 2026

Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Oct 21, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 08:00 UTC
Scheduled - Please be advised that on Wednesday Oct 21 from 4:00-7:00 AM ET (8 AM -11 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0346802
Oct 19, 14:57 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0326497

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Oct 21, 07:22 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0326497

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Oct 21, 06:08 UTC

Oct 20, 2026

Paysafe Planned Maintenance - eCash Production Release
Completed - The scheduled maintenance has been completed.
Oct 20, 14:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 05:45 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 19, 13:41 UTC
Scheduled - Please be advised that on Tuesday Oct 20th from 5:45 to 2:45 PM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Oct 19, 13:35 UTC
Service Disruption - Cardinal
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation.
MIM Paysafe

Reference ID: INC0326311
Oct 20, 12:14 UTC
Investigating - Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0326311
Oct 20, 10:21 UTC
Service Disruption - Paysafe Acquiring RS2
Resolved - This incident has been resolved.
Oct 20, 10:25 UTC
Identified - The issue has been identified and a fix is being implemented.
Oct 19, 08:07 UTC
Investigating - Please be advised that due to a technical issue on our processing partner's side, we have identified discrepancies in the monthly statements (invoices) for July through September 2026 for all accounts, currently available in Paysafe Business Experience.

Our teams are working alongside our partner to resolve the issue with the highest priority. The corrected invoices are expected to be available in the portal next week.

We apologize for the impact this may have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0323241
Oct 16, 07:54 UTC
Partner Maintenance - CCE
Completed - The scheduled maintenance has been completed.
Oct 20, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 05:00 UTC
Scheduled - Please be advised that the CCE - Electronic Clearing House of Peru will be performing planned maintenance.

To mitigate potential impact we will be routing traffic to our alternate solution.

Reference ID:CHG0347343
Oct 19, 23:37 UTC

Oct 19, 2026

Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0326100

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Oct 19, 07:39 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0326100

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Oct 19, 06:12 UTC
Partner Maintenance - ThreatMetrix
Completed - The scheduled maintenance has been completed.
Oct 19, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 21:00 UTC
Scheduled - Please be advised that our partner ThreatMetrix will be performing planned maintenance on their services.

Some service impact is expected.

Reference ID: CHG0343083
Sep 18, 17:18 UTC

Oct 18, 2026

Service Disruption - Paysafecard Payments
Resolved - The incident has been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0325720
Oct 18, 17:32 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0325720
Oct 18, 17:07 UTC
Investigating - We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0325720
Oct 18, 17:06 UTC
Partner Maintenance - PSAustria
Completed - The scheduled maintenance has been completed.
Oct 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 03:00 UTC
Scheduled - Please be advised that our partner PSAustria will be performing planned maintenance on their services - EPS, EMS, BankIDENT.

Some service impact is expected.

Reference ID: CHG0343738
Sep 24, 10:40 UTC

Oct 17, 2026

Partner Maintenance-WorldPay
Completed - The scheduled maintenance has been completed.
Oct 17, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 06:01 UTC
Scheduled - Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce services.

Minimal service impact is expected.

Reference ID: CHG0345719
Oct 8, 08:01 UTC
Partner Maintenance - WorldPay
Completed - The scheduled maintenance has been completed.
Oct 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 06:00 UTC
Scheduled - Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce (VAP).

Impact may be expected.

Reference ID:CHG0343855
Sep 24, 21:12 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0325990
Oct 17, 08:26 UTC
Identified - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0325990
Oct 17, 05:46 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0325990
Oct 17, 05:45 UTC

Oct 16, 2026

Service Disruption - Paysafecard Payments
Resolved - This incident has been resolved.
Oct 16, 15:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 16, 14:15 UTC
Investigating - We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0325720
Oct 16, 06:33 UTC
ACH Funding Delay
Resolved - This incident has been resolved.
Oct 16, 14:09 UTC
Identified - Please be advised that due to a technical issue with ACH file processing, some merchants processing with PNC Bank may experience a one-business-day delay in funding for transactions processed on October 14, 2026.
We are working with our banking partner to resolve this as quickly as possible and will provide further updates as they become available. We apologize for any impact this may have on your business and thank you for your understanding.
Oct 15, 21:53 UTC
Investigating - Please be advised that due to a technical issue with ACH file processing, some merchants processing with PNC Bank may experience a one-business-day delay in funding for transactions processed on October 14, 2026.
We are working with our banking partner to resolve this as quickly as possible and will provide further updates as they become available. We apologize for any impact this may have on your business and thank you for your understanding.
Oct 15, 21:34 UTC
Partner Maintenance - PSAustria
Completed - The scheduled maintenance has been completed.
Oct 16, 07:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 07:40 UTC
Scheduled - Please be advised that our partner PSAustria will be performing planned maintenance on their services - EPS, EMS, BankIDENT.

Some service impact is expected.

Reference ID: CHG0346660
Oct 14, 15:14 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0325771
Oct 16, 07:26 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0325771
Oct 16, 06:36 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0325771
Oct 16, 06:35 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Oct 16, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
Some service impact can be expected.

Reference ID: CHG0346063
Oct 15, 16:31 UTC
Service Disruption - Paysafecard Payments
Resolved - The incident has been resolved successfully and the impacted services are fully restored.

We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation.
If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0325735
Oct 16, 00:39 UTC
Investigating - We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0325735
Oct 16, 00:18 UTC

Oct 15, 2026

Service Disruption - Paysafecard Payments
Resolved - The incident has been resolved successfully and the impacted services are fully restored.

We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation.
If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0325720
Oct 15, 22:20 UTC
Investigating - We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0325720
Oct 15, 22:07 UTC
Service Disruption - Interac
Completed - The scheduled maintenance has been completed.
Oct 15, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 05:01 UTC
Scheduled - Please be advised that our partner, Peoples Group (Interac), will be performing a planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0346696
Oct 14, 20:21 UTC
Partner Maintenance - Peoples Group
Completed - The scheduled maintenance has been completed.
Oct 15, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 07:00 UTC
Scheduled - Please be advised that our partner, Peoples Group (Interac), will be performing a planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0345216
Oct 6, 01:24 UTC
Payment Processing Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 08:00 UTC
Scheduled - Please be advised that on Thursday, October 15 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing maintenance on one of its microservices. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.

Reference ID: CHG0345806
Oct 8, 16:09 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Oct 15, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 05:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.

Some service impact is expected.

Reference ID: CHG0346493
Oct 14, 22:05 UTC

Oct 14, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Oct 14, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 14:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks services.

Minimal service impact is expected.

Reference ID: CHG0346529
Oct 14, 07:08 UTC
Paysafe Planned Maintenance - SafetyPay
Completed - The scheduled maintenance has been completed.
Oct 14, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 11:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on SafetyPay.
Minimal service impact is expected.

Reference ID: CHG0342599
Oct 13, 17:46 UTC
Payment Processing Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 08:00 UTC
Scheduled - Please be advised that on Wednesday, October 14 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing maintenance on one of its microservices. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.

Ref ID: CHG0345779
Oct 8, 15:05 UTC
Partner Maintenance - Peoples Group
Completed - The scheduled maintenance has been completed.
Oct 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 09:37 UTC
Scheduled - Please be advised that our partner Peoples Group will be performing planned maintenance on their services at the timeframe mentioned above.

Some service impact is expected.

Reference ID: CHG0346577
Oct 14, 09:36 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 07:30 UTC
Update - Please be advised that we have adjusted the timeframe for the planned maintenance.

Reference ID: CHG0344132
Oct 2, 13:50 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on White Label Wallet services.

Some service impact is expected.

Reference ID: CHG0344132
Sep 30, 09:04 UTC
Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Peoples Trust was remediating the situation.
MIM Paysafe

Reference ID:INC0325381
Oct 14, 09:14 UTC
Monitoring - Our provider Peoples Trust implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0325381
Oct 14, 08:59 UTC
Investigating - Our partner Peoples Trust is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0325381
Oct 14, 08:37 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Oct 14, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.

Some service impact is expected.

Reference ID: CHG0346056
Oct 13, 15:00 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0325367

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Oct 14, 07:14 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0325367

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Oct 14, 06:58 UTC
Partner Maintenance - Fiserv
Completed - The scheduled maintenance has been completed.
Oct 14, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 22:00 UTC
Scheduled - Please be advised that our partner Fiserv will be performing planned maintenance at the mentioned timeframe.

Some service impact is expected.

Reference ID: CHG0346221
Oct 12, 13:08 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0325349

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Oct 14, 02:50 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0325349

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Oct 14, 02:34 UTC

Oct 13, 2026

Service Disruption - Moneris
Resolved - The technical issue that caused the delay in funding for certain transactions processed on October 8th has been resolved.
We apologize for the inconvenience this caused and appreciate your understanding.

Reference ID: INC0324673
Oct 13, 19:47 UTC
Update - Please be advised that the technical issue has not been fully resolved and remains under investigation with the highest priority.
As a result, some merchants processing with Moneris may experience an additional one-business-day delay in funding for certain transactions processed on October 8th.
We apologize for the continued inconvenience and appreciate your understanding.
We will share further updates as they become available.
Oct 13, 16:40 UTC
Update - Please be advised that, as the technical issue has not been fully resolved, some merchants processing with Moneris may experience an additional one-business-day delay in funding for certain transactions processed on October 8th. The issue continues to be investigated with the highest priority.

We apologize for the continued inconvenience and appreciate your understanding.
Oct 12, 15:08 UTC
Identified - Please be advised that due to a technical issue, some merchants processing with Moneris may face a one business day delay on funding of some transactions processed on October 08th. The issue is being investigated with the highest priority.
We apologize for the impact this has on your business. Thank you for your understanding.

Reference ID: INC0324673
Oct 9, 15:41 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0325191

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Oct 13, 07:07 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0325191

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Oct 13, 06:42 UTC
Paysafe Planned Maintenance - iPayment release
Completed - The scheduled maintenance has been completed.
Oct 13, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 00:30 UTC
Scheduled - Please be advised that on Monday October 12th from 17:30-19:30 PST (October 13th 00:30-02:30 UTC) we will be performing an iPayment release. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0345896
Oct 8, 22:32 UTC
Partner Maintenance - Peoples Group
Completed - The scheduled maintenance has been completed.
Oct 13, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 00:00 UTC
Scheduled - Dear All,

Please be informed that in observance of Thanksgiving Day our partner Peoples Group will close their offices and funding and settlement will not be processed on Monday, October 12, 2026, and will instead be processed on the next business day, Tuesday, October 13, 2026.

Reference ID:CHG0344254
Sep 28, 20:05 UTC
Incident History Powered by Atlassian Statuspage