Paysafe
Partner Maintenance - Cardinal Commerce
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 2026 - 12:00 UTC
Scheduled - Please be advised that our partner Cardinal will be performing planned maintenance on their network and database systems.

No service impact is expected.

Reference ID: CHG0325851
May 14, 2026 12:00 - May 18, 2026 12:00 UTC
Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.99 % uptime
Today
PSC Payment Operational
90 days ago
99.99 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
99.98 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
eCash SafetyPay Operational
90 days ago
100.0 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
CCE - Cámara de Compensación Electrónica Operational
90 days ago
100.0 % uptime
Today
CIP Generation Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
100.0 % uptime
Today
Niubiz Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
99.94 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
QR Payments Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Express Application Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) Operational
90 days ago
100.0 % uptime
Today
STP - Sistema de Transferencias y Pagos Operational
90 days ago
100.0 % uptime
Today
Monnet Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
99.99 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.99 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.99 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Fiserv (Omaha) Funding Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Under Maintenance
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
AptPay Operational
90 days ago
100.0 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Under Maintenance
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
iDEAL bank-transfers Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
99.82 % uptime
Today
Interchecks Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Klarna bank-transfers Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
99.98 % uptime
Today
Multibanco Operational
90 days ago
99.98 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
US Banking Funding Services Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) Operational
90 days ago
100.0 % uptime
Today
VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Partner Maintenance - Worldpay May 16, 2026 06:00-18:00 UTC

Please be advised that our partner Worldpay will be performing planned maintenance on their services.

Some impact can be expected during the maintenance.

Reference ID: CHG0324276
Posted on Apr 22, 2026 - 01:24 UTC

Partner Maintenance - Global Payments May 16, 2026 07:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Posted on Apr 15, 2026 - 22:54 UTC

Partner Maintenance - Fiserv First Data May 17, 2026 04:00-10:00 UTC

Please be advised that our partner Fiserv will be performing planned maintenance.


Reference ID:CHG0323397
Posted on Apr 14, 2026 - 16:53 UTC

Partner Maintenance - Bank of Montreal (BMO) May 17, 2026 05:00-09:00 UTC

Please be advised that our partner Bank of Montreal (BMO) will be performing planned maintenance on their infrastructure

Some service impact can be expected.

Reference ID: CHG0326822
Posted on May 14, 2026 - 12:16 UTC

Partner Maintenance - PS Austria May 17, 2026 09:00-10:00 UTC

Please be advised that our partner PS Austria will be performing planned maintenance on their eServices Scheme Operator.


Reference ID:CHG0326122
Posted on May 08, 2026 - 08:07 UTC

People's group Holiday Closure Notice - Victoria Day May 18, 2026 04:00 - May 19, 2026 04:00 UTC

Please be informed that People's group offices will be closed on Monday, May 18, 2026, in observance of Victoria Day.
Funding and settlement will not be processed on Monday, May 18, 2026, and will instead be processed on the next business day, Tuesday, May 19, 2026. Where applicable, please ensure that the required funding is available to us beforehand to avoid any service disruption.
Thank you for your understanding and continued business.
Sincerely,
Posted on May 09, 2026 - 11:56 UTC

Partner Maintenance - Global Payments May 18, 2026 04:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Posted on Apr 15, 2026 - 22:53 UTC

People's group Holiday Closure Notice: Victoria Day Holiday May 18, 2026 21:47 - May 19, 2026 21:47 UTC

Please be advised that our partner People's Group offices will be closed on Monday, May 18, 2026, in observance of Victoria Day. Funding and money movement for settlement will not occur on this day.

Funding and settlement will not be processed on Monday, May 18, 2026, and will instead be processed on the next business day, Tuesday, May 19, 2026.

Reference ID: CHG0326195

MIM Paysafe
Posted on May 08, 2026 - 21:52 UTC

Paysafe Planned Maintenance - PagoEfectivo May 19, 2026 04:00-04:30 UTC

Dear All,
Please be advised that on Monday, May 18, from 23:00 to 23:30 PE time (Tuesday, May 19, 04:00 to 04:30 UTC), Paysafe will be performing scheduled maintenance on one of its services. Additional monitoring will be in place during and after the maintenance window.
We do not anticipate any impact; however, if you experience any delays, transaction failures, or other unusual behavior, please notify Paysafe immediately.

Reference ID:CHG0326713
Posted on May 14, 2026 - 19:55 UTC

Partner Maintenance - RS2 May 20, 2026 06:00-12:00 UTC

Please be advised that our partner RS2 will be performing planned maintenance on their Frankfurt firewall.

No service impact is expected.

Reference ID: CHG0325654
Posted on May 04, 2026 - 12:52 UTC

Partner Maintenance - People's group May 20, 2026 08:00-11:00 UTC

Please be advised that our partner People's Group will be performing planned maintenance on their e-Transfer service.

Minimal service impact is expected.

Reference ID: CHG0326366
Posted on May 11, 2026 - 20:16 UTC

Partner Maintenance- Interac May 28, 2026 07:00-10:00 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer services.

Minimal service impact is expected.

Reference ID: CHG0326367
Posted on May 11, 2026 - 20:26 UTC

Partner Maintenance - Interac Jun 21, 2026 04:30-12:30 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0321985
Posted on Mar 31, 2026 - 19:23 UTC
May 15, 2026
PagoEfectivo Planned Release
Completed - The scheduled maintenance has been completed.
May 15, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 05:00 UTC
Scheduled - Please be advised that Paysafe will be performing scheduled maintenance on Friday, May 15, 2026, from 00:00 to 03:00 PE (05:00 - 08:00 UTC).
During this 3-hour maintenance window, you may experience brief intermittent unavailability of CIP generation and Payments flow services.
We apologize for any inconvenience this may cause and appreciate your understanding.

Reference ID: CHG0326201
May 14, 16:30 UTC
May 14, 2026
Service Disruption - Merchant Payments for Worldpay Bank via Paysafe (USA) Merchants
Resolved - This incident has been resolved.
May 14, 15:56 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0306303
May 12, 08:53 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0306303
May 11, 18:43 UTC
Investigating - Please be advised that due to a technical issue, some merchants processing with Worldpay Bank via Paysafe (USA) may face a one business day delay on funding of some transactions processed on May 7th, 8th, 9th and 10th.

The issue is being investigated with the highest priority.

We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe

Reference ID: INC0306303
May 11, 16:30 UTC
May 13, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
May 13, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:01 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS.

Issuing Services will experience a period of downtime during the above mentioned changes between 08:00 and 11:30 UTC.

Issuing authorisation services and BankWORKS web interfaces including WSM APIs, WebGUI and SelfServ will experience some downtime during the maintenance window.

Reference ID: CHG0326501
May 12, 14:11 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 13, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:00 UTC
Scheduled - Please be advised that on Tuesday May 12 & 13 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref ID : CHG0325891
May 6, 17:14 UTC
May 12, 2026
Partner Maintenance- Worldpay
Completed - The scheduled maintenance has been completed.
May 12, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 10:00 UTC
Scheduled - Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services

Minimal service impact is expected.

Reference ID: CHG0325906
May 6, 19:33 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 UTC
Scheduled - Please be advised that on Tuesday May 12 & 13 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref ID : CHG0325891
May 6, 17:12 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0306642
May 12, 07:39 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0306642
May 12, 06:38 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.

Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0306642
May 12, 06:15 UTC
Paysafe Planned Maintenance - PSC eCash
Completed - The scheduled maintenance has been completed.
May 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 01:00 UTC
Scheduled - Please be advised that during the above-mentioned timeframe, we will be performing a planned maintenance on our eCash services.

During the maintenance window, we expect up to 30 minutes of downtime, followed by limited functionality degradations. Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0324119
May 9, 12:03 UTC
Partner Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 00:01 UTC
Scheduled - Please be advised that our partner PS Austria will be performing planned maintenance on their eServices Scheme Operator.

Reference ID: CHG0326120
May 8, 08:00 UTC
Service Disruption - paysafecard payments via myPaysafe
Resolved - This incident has been resolved.
May 12, 02:13 UTC
Investigating - We are investigating issues with our paysafecard payment via myPaysafe account API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe
May 12, 01:59 UTC
eps-Payment Maintenance
Completed - The scheduled maintenance has been completed.
May 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 20:00 UTC
Scheduled - Please be advised that our partner eps-Payment (PSA)will be performing planned maintenance.

Possible short interruptions of the EPS transaction-routing during the specified period.
May 8, 20:06 UTC
May 11, 2026
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
May 11, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 04:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Apr 15, 22:53 UTC
Paysafe Planned Maintenance - iAccess
Completed - The scheduled maintenance has been completed.
May 11, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 00:30 UTC
Scheduled - Please be advised that on Monday, May 11th, from 00:30 to 02:30 AM UTC, Paysafe will be performing an iAccess Platform Release.
Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0325917
May 6, 23:21 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0306423
May 11, 02:23 UTC
Update - We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306423

Versión en Español

Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 11, 01:36 UTC
Update - We are continuing to work on a fix for this issue.
May 11, 01:29 UTC
Identified - Please be advised that our QR code partners are currently experiencing service degradation.

Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306423

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.

Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 11, 00:59 UTC
May 10, 2026
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0306420

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 10, 21:22 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306420

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 10, 19:52 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
May 10, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 02:00 UTC
Scheduled - Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer.

Minimal impact is expected.

Reference ID: CHG0325510
Apr 30, 14:08 UTC
Service Disruption - Moneris
Resolved - Please be advised we experienced a degradation with Moneris services between 07:22 UTC and 07:35 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0306410
May 10, 09:40 UTC
May 9, 2026
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0306395

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 9, 07:08 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe
Reference ID: INC0306395

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 9, 05:42 UTC
May 8, 2026
Payment Processing Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0306292
May 8, 12:57 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0306292
May 8, 12:31 UTC
Investigating - We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Reference ID: INC0306292
May 8, 12:24 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0306262
May 8, 07:08 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0306262
May 8, 06:14 UTC
MTEST Payment Processing Maintenance
Completed - The scheduled maintenance has been completed.
May 8, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 UTC
Scheduled - Please be advised that on Thursday, May 7, from 7 PM - 1 AM ET (11 PM - 5 AM UTC), Paysafe will be performing a maintenance in their test environment.

There may be some service disruption experienced during this maintenance. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0325884
May 6, 12:51 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0306252

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 8, 00:43 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0306252

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 7, 23:44 UTC
May 7, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
May 7, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 13:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Dublin servers.

Some service impact is expected.

Reference ID: CHG0325603
May 4, 08:23 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
May 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:01 UTC
Scheduled - Please be advised that on Thursday, May 7 from 4:00-7:00 AM ET (8 AM -11 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0325352
May 4, 15:17 UTC
Payment Processing Service Disruption
Resolved - This incident has been resolved.
May 7, 09:05 UTC
Investigating - We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
May 7, 09:02 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
May 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Dublin servers.

Some service impact is expected.

Reference ID: CHG0325603
May 4, 08:23 UTC
PagoEfectivo Planned Release
Completed - The scheduled maintenance has been completed.
May 7, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 06:00 UTC
Scheduled - Dear All,
Please be advised that on Wednesday May 6 from 11 PM - 1 AM PET (6 - 8 AM UTC Thurs May 7), Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact however there could be intermittent CIP generation and payment transaction delays/failures that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Best Regards,

Reference ID:CHG0325410
Apr 30, 21:54 UTC
Paysafe Planned Maintenance- PagoEfectivo
Completed - The scheduled maintenance has been completed.
May 7, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 05:30 UTC
Scheduled - Please be advised that Paysafe will be performing scheduled maintenance on Thursday, May 7, 2026, from 00:30 to 02:30 Peru Time (Thursday, May 7, 2026, 05:30 - 07:30 UTC).
During this 2-hour maintenance window, the CIP service may experience brief intermittent interruptions of up to 5 minutes.
We apologize for any inconvenience this may cause and appreciate your understanding.

Reference ID: CHG0325868
May 6, 22:36 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe
Reference ID: INC0306110

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 7, 07:22 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe
Reference ID: INC0306110

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 7, 07:07 UTC
May 6, 2026
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe
Reference ID: INC0306070

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 6, 21:35 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe
Reference ID: INC0306070

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
May 6, 19:00 UTC
Service Disruption - RS2
Resolved - Please be advised we experienced a partial outage with RS2 services between 15:03 UTC and 15:14 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0306044
May 6, 15:00 UTC
Partner Maintenance - PavilionPayments
Completed - The scheduled maintenance has been completed.
May 6, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 13:00 UTC
Scheduled - Please be advised that our partner PavilionPayments will be performing planned maintenance on their services.

Minimal service impact is expected.

Reference ID: CHG0325853
May 5, 19:47 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe
Reference ID: INC0306018

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 6, 09:29 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe
Reference ID: INC0306018

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 6, 07:54 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0305948
May 6, 03:36 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
May 5, 18:59 UTC
May 5, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
May 5, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 13:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Frankfurt servers.

Some service impact is expected.

Reference ID: CHG0325603
May 4, 08:22 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0305817

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 5, 11:10 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe
Reference ID: INC0305817

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
May 5, 07:21 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 5, 07:17 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
May 5, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Frankfurt servers.

Some service impact is expected.

Reference ID: CHG0325603
May 4, 08:21 UTC
eCash Production Release
Completed - The scheduled maintenance has been completed.
May 5, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 05:45 UTC
Scheduled - Please be advised that on Tuesday May 05th from 5:45 to 8:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services.
There is no impact expected.

Reference ID: CHG0325494
May 4, 12:24 UTC
Service Disruption - Moneris
Resolved - Please be advised we experienced a degradation with our partner Moneris services between 05:03 UTC and 05:06 UTC.
The incident has been resolved successfully and partner services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0305808
May 5, 06:33 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID - INC0305803
May 5, 02:35 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 5, 00:34 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
May 5, 00:15 UTC
May 4, 2026
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
May 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 04:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Apr 15, 22:51 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0305676

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
May 4, 11:05 UTC
Update - We are continuing to investigate this issue.
May 4, 11:04 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0305676

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
May 4, 10:30 UTC
Payment Processing Planned Maintenance
Completed - The scheduled maintenance has been completed.
May 4, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 08:00 UTC
Scheduled - Please be advised that on Monday, May 4, from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing SSL certificate update for a number of our endpoints. For most customers, no action is required, as certificate updates are typically handled automatically. However, in rare instances, an environment might require a manual update depending on its architecture and set up.

Impacted endpoints include:
• webservices.optimalpayments.com
• www.netbanx.com
• webservice.paymentxp.com
• realtime.firepay.com
• callback.netbanx.com
• api.paysafe.com
• api.optimalpayments.com
• api.neteller.com
• api.netbanx.com
• api.0.netbanx.com

If you have any questions, please don’t hesitate to reach out to our Support team or your Customer Success contact—we’re happy to help.
Thank you for your continued partnership.

Reference ID: CHG0314821
Apr 28, 16:07 UTC
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026
Partner Maintenance - QR Code Partner
Completed - The scheduled maintenance has been completed.
May 1, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 06:00 UTC
Scheduled - Please be advised that on May 01, from 01:00 to 03:00 PE (May 01 06:00-08:00 UTC), our QR code partner will be performing planned maintenance on their services.
During this time, their service will be Intermittently unavailable. However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.

Reference ID:CHG0325552
May 1, 00:45 UTC
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