Service Disruption - QR Code Partner
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0330249

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 13, 2026 - 22:55 UTC
Service Disruption - Merchant Payments Delay for TSYS integrated Merchants
Identified - Please be advised that we identified an issue affecting the daily batching and Merchant Payments processing of a subset of merchants integrated with TSYS.
The issue resulted in a higher-than-usual number of transactions remaining in MI (Manual Intervention) status between November 6 and November 12.
The root cause of the incident has been identified, and our technical teams have implemented a solution to remediate the issue.
Our teams are now focused on correcting the affected transaction statuses and releasing the associated delayed funding to merchants.
We will provide further updates upon significant progress.
We apologize for any impact this may have had on your business.

MIM Paysafe
Reference ID: INC0329317
Nov 13, 2026 - 15:07 UTC
Paysafe Planned Maintenance - Processing and APIs
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 09, 2026 - 09:00 UTC
Scheduled - Please be advised that during the week of November 9th - 13th, we will be performing a maintenance in our cloud environment.
Additional monitoring will be in place during and after the maintenance.
If you experience any processing issues or anything else unusual, please alert us immediately.

Reference ID: CHG0350601
Nov 9, 2026 09:00 - Nov 14, 2026 09:00 UTC
Uptime over the past 90 days. View historical uptime.
Skrill Operational
Skrill API Operational
Skrill Consumer Wallet Operational
Skrill Marketing Website Operational
Skrill Merchant Portal Operational
Skrill Mobile Application Operational
Skrill Status Notifications Service Operational
Neteller Operational
Neteller API Operational
Neteller Consumer Wallet Operational
Neteller Gateway Operational
Neteller Marketing Website Operational
Neteller Merchant Portal Operational
Neteller Mobile Application Operational
Paysafecard (merchant) Operational
PSC Payment Operational
PSC Payment myPaysafe Operational
PSC Payout & Refund Operational
Paysafecash Payment Operational
eCash PagoEfectivo Operational
eCash SafetyPay Operational
eCash Settlement Report Operational
eCash Store Locator B2B Operational
Paysafecard (distributor) Operational
Pin On Demand Distribution Operational
Paysafecash Distribution Operational
eCash Reconciliation Files Operational
Rapid Transfer Operational
PagoEfectivo Degraded Performance
CCE - Cámara de Compensación Electrónica Operational
CIP Generation Operational
Merchant Portal (PagoEfectivo) Operational
Merchant Notification (PagoEfectivo) Operational
PagoEfectivo Wallet Operational
Niubiz Operational
GMoney Degraded Performance
Banco de Crédito del Perú (BCP) Operational
QR Payments Operational
BBVA Operational
SafetyPay Operational
Express Application Operational
Merchant Portal (SafetyPay) Operational
Notification Services (SafetyPay) Operational
DirectWS (SOAP) Operational
MPIAPI (REST) Operational
STP - Sistema de Transferencias y Pagos Operational
Monnet Operational
Payouts Operational
Banco de Crédito del Perú (BCP) Operational
PIX Operational
Bradesco Operational
BBVA Operational
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
Income Access - Event Relay System (S2S) Operational
Income Access - SFTP Operational
Income Access - Tracking Operational
Income Access - White Labels (Client Websites) Operational
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
NetBanx Back Office Operational
OPTIC Portal Operational
Processing and APIs Degraded Performance
Account Updater Operational
AMR Operational
Automated onboarding (Payfac & Simplified onboarding) Operational
Batch Upload Operational
Card payments API Operational
Checkout (Legacy) API Operational
Checkout V1 Operational
Checkout V2 Operational
Customer Vault API Operational
Direct Debit API Operational
Hosted API (UPP) Operational
Identity API Operational
Merchant Payments Degraded Performance
Onboarding API Operational
Paysafe.js Operational
Recurring billing API Operational
Prepaid API Operational
Unity Payments API Operational
3DS V2 Operational
Webhooks Notification Delivery API Operational
iGaming APMs Operational
iGaming - DW - iACH Operational
iGaming - Interchecks Operational
iGaming - Mazooma Operational
iGaming - PaysafeCard Operational
iGaming - PaysafeCash Operational
iGaming - Sightline API Operational
iGaming - Skrill Operational
iGaming - Venmo Operational
iGaming - VIP Preferred Operational
iGaming - Pay by Bank Operational
Non-Production Operational
Merchant Test Operational
Merchant & Partner Support phone lines Operational
Direct Marketing Operational
ApplicationXP Onboarding Operational
PXP Gateway Operational
PXP Webhost API Operational
TSYS USPP Funding Operational
Insight Operational
Fiserv (Omaha) Funding Operational
Third Parties Under Maintenance
AMEX Operational
Apple Pay Operational
AptPay Operational
Barclays Gateway Operational
BMO (Bank of Montreal) Operational
Cardinal Commerce (3DS2) Operational
Clover Operational
eps-Payment (PSA) Operational
Equifax Operational
FIS Operational
Fiserv First Data Operational
Global Payments Under Maintenance
Handpoint (Interac) Operational
iDEAL bank-transfers Operational
Interac e-Transfer Operational
Interchecks Operational
JP Morgan Chase Operational
Klarna bank-transfers Operational
LexisNexis (ThreatMetrix) Operational
Maxmind Operational
Mazooma Operational
MC Match Operational
Moneris Operational
Multibanco Operational
PayPal Operational
Paysafe Acquiring RS2 - Batch Processing Operational
Paysafe Acquiring RS2 - Invoices Operational
Paysafe Acquiring RS2 - Financial Reporting Operational
Paysafe Acquiring RS2 - Real-Time Processing Operational
Thredd Operational
TSYS Acquiring solutions Operational
Venmo (Braintree) Operational
VIP Preferred Operational
Wells Fargo Operational
Worldpay Vantiv Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Partner Maintenance - Global Payments Nov 14, 2026 08:00-13:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 13, 2026 - 10:15 UTC
Scheduled - Please be advised that our partner Global Payments will be performing a planned maintenance on their services.

Minor service impact is expected.

Reference ID: CHG0349642
Nov 02, 2026 - 22:03 UTC

Partner Maintenance- Interac Nov 15, 2026 07:00-08:00 UTC

Please be advised that our partner INTERAC will be performing planned maintenance on their e-Transfer Services.

15 minutes of downtime is expected.

Reference ID: CHG0348950
Posted on Oct 28, 2026 - 20:34 UTC

Paysafe Planned Maintenance - Income Access Nov 16, 2026 05:00-07:00 UTC

We will be undergoing scheduled maintenance during the indicated time on Income Access.
Minimal service impact is expected.

Reference ID: CHG0351376
Posted on Nov 11, 2026 - 17:36 UTC

Partner Maintenance - Global Payments Nov 17, 2026 05:00-13:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their services.

Some service impact is expected.

Reference ID: CHG0351755
Posted on Nov 13, 2026 - 10:41 UTC

Partner Maintenance - Peoples Group Nov 17, 2026 06:00-09:00 UTC

Please be advised that our partner Peoples group will be performing planned maintenance on their e-Transfer services.

Approximately 10 minutes of downtime is expected.

Reference ID: CHG0350645
Posted on Nov 06, 2026 - 18:03 UTC

Paysafe Planned Maintenance - PagoEfectivo Nov 17, 2026 06:00-09:00 UTC

We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
Minimal service impact is expected.

Reference ID: CHG0351457
Posted on Nov 11, 2026 - 17:20 UTC

Partner Maintenance - Peoples Group Nov 17, 2026 06:00-11:00 UTC

Please be advised that our partner Peoples Group will be performing planned maintenance on their e-Transfer services.

Reference ID: CHG0350853
Posted on Nov 09, 2026 - 16:25 UTC

Partner Maintenance- Interac Nov 17, 2026 06:00-09:00 UTC

Please be advised that our partner INTERAC will be performing planned maintenance on their e-Transfer Services.

During the maintenance window, Interac e-Transfer may experience approximately 10 minutes of downtime.

Reference ID: CHG0350651
Posted on Nov 06, 2026 - 19:45 UTC

NBX Planned/Scheduled maintenance Nov 17, 2026 09:00-13:00 UTC

Please be advised that on Tuesday November 17 from 4:00-8:00 AM ET (9 AM - 1PM UTC), Paysafe will be performing a maintenance in their merchant test environment. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Ref id: CHG0351631
Posted on Nov 12, 2026 - 20:00 UTC

Partner Maintenance-Peoples Group – Interac Nov 22, 2026 06:00-11:00 UTC

Please be advised that our partner INTERAC will be performing planned maintenance on their e-Transfer Services.
During the maintenance window, Interac e-Transfer may experience approximately 5 minutes of downtime.

Reference ID: CHG0351134
Posted on Nov 11, 2026 - 01:23 UTC

Partner Maintenance - Interac Nov 26, 2026 06:00-11:00 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer services.

Minimal service impact is expected.

Reference ID: CHG0351921
Posted on Nov 13, 2026 - 22:24 UTC

Nov 13, 2026

Service Disruption - Microsoft 365 Services
Resolved - The incident has been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Microsoft 365 was remediating the situation.
MIM Paysafe

Reference ID: INC0330063
Nov 13, 21:07 UTC
Update - Microsoft 365 services are now stable, with no further issues reported or observed.
Merchants and partners can continue to contact our Support teams through the usual channels, with no delays expected.
This incident is now considered resolved.

Thank you for your patience and understanding.

MIM Paysafe

Reference ID: INC0330063
Nov 13, 16:59 UTC
Update - Microsoft 365 services continue to operate normally, with stability maintained and no further issues observed.
Merchants and partners can resume contacting our Support teams via email as usual, with no further delays in responses expected.
Monitoring remains in place, and we will provide a final update once the incident is confirmed as resolved, or sooner should any issues recur.

Thank you for your continued patience.

MIM Paysafe

Reference ID: INC0330063
Nov 13, 16:02 UTC
Monitoring - Please be advised Microsoft has reported significant improvement across all Microsoft 365 services affected by the ongoing incident.
We continue to closely monitor the situation to ensure services remain stable.
As a precaution, merchants and partners are still advised to contact the Merchant Support lines for any urgent queries or support needs.
Thank you for your continued patience.
We will provide another update should there be any material change to the situation.

MIM Paysafe

Reference ID:INC0330063
Nov 13, 12:47 UTC
Update - Microsoft continues to investigate the impact on their services.
Please be advised that due to the ongoing outage our ability to respond to support case is significantly impacted.
As such please use the Merchant support lines to contact us in case of urgent issues.
We appologise for the impact this might have on your business.
More updates wil be provide when available.

MIM Paysafe

Reference ID:INC0330063
Nov 13, 10:38 UTC
Identified - Microsoft has acknowledged an incident on their side affecting multiple M365 services.
As the issue may impact sending and delivery of emails, alongside other communication tools, you may observe delays when contacting our support teams.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0330063
Nov 13, 09:03 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Nov 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 15:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their services.

Minimal service impact is expected.

Reference ID: CHG0351839
Nov 13, 14:46 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0330102

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 13, 02:17 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0330102

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Nov 13, 01:46 UTC

Nov 12, 2026

Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0330079

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 12, 20:48 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0330079

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Nov 12, 20:27 UTC
Payment Processing Planned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 13:01 UTC
Scheduled - Please be advised that on Thursday, November 12th 2026, we will be conducting preventative maintenance from 08:00AM - 2:00PM EST on our Inactive Prod Environment.

As part of this you may see some performance degradation in our inactive environment during this time and as a result.

No impact is expected on our active production environment

Ref ID: CHG0345688
Nov 5, 12:54 UTC
Paysafe Urgent Maintenance - Processing and APIs
Completed - The scheduled maintenance has been completed.
Nov 12, 18:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 17:00 UTC
Scheduled - Please be advised that on Thursday, November 12th at 17:00 UTC, we will be performing an urgent maintenance of our Processing and API services . Additional monitoring will be in place during and post the maintenance.

There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID:CHG0351672
Nov 12, 16:11 UTC
Partner Maintenance-RS2
Completed - The scheduled maintenance has been completed.
Nov 12, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 09:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Bankworks services.

No service impact is expected.

Reference ID: CHG0350735
Nov 9, 10:35 UTC
Paysafe Planned Maintenance-SafetyPay
Completed - The scheduled maintenance has been completed.
Nov 12, 13:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 12:00 UTC
Scheduled - Please be advised that we will be undergoing scheduled maintenance during the indicated time on SafetyPay services.
Minor service impact is expected.

Ref ID: CHG0350618 ,CHG0349281
Nov 9, 21:57 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Nov 12, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:00 UTC
Scheduled - Please be advised that our partner, Global Payments, will be performing planned maintenance on their network.
Some service impact is expected.

Reference ID: CHG0350889
Nov 10, 01:16 UTC
Partner Maintenance - SIBS
Completed - The scheduled maintenance has been completed.
Nov 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:01 UTC
Scheduled - Please be advised that our partner SIBS will be performing planned maintenance.

Minor service impact is expected.

Reference ID: CHG0351389
Nov 11, 12:54 UTC
Remembrance Day Holiday - Peoples Group
Completed - The scheduled maintenance has been completed.
Nov 12, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 05:00 UTC
Scheduled - Due to the holiday on Wednesday, November 11, Peoples Group funding and settlements will not be processed on Wednesday and will instead be processed on the next business day, Thursday, November 12, 2026.
Nov 2, 19:54 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0329959

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 12, 01:36 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0329959

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Nov 12, 01:34 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0329959

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 12, 01:04 UTC

Nov 11, 2026

Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0329950

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 11, 21:18 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0329950

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Nov 11, 20:31 UTC
Service Disruption -Payment Processing
Resolved - Please be advised we experienced a degradation with Netbanx Payment Processing between 08:43 UTC and 08:45 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0329832
Nov 11, 06:43 UTC
Paysafe Planned Maintenance - Pagoefectivo
Completed - The scheduled maintenance has been completed.
Nov 11, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo services.
Some service impact is expected.

Ref ID: CHG0351116,CHG0350828
Nov 10, 22:55 UTC

Nov 10, 2026

Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0329686
Nov 10, 20:29 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0329686
Nov 10, 17:06 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0329686
Nov 10, 17:06 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Nov 10, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 05:00 UTC
Scheduled - Please be advised that our partner, Global Payments, will be performing planned maintenance on their network.
Some service impact is expected.

Reference ID: CHG0350889
Nov 10, 01:16 UTC
Paysafe Planned Maintenance-SafetyPay
Completed - The scheduled maintenance has been completed.
Nov 10, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:00 UTC
Scheduled - Please be advised that we will be undergoing scheduled maintenance during the indicated time on SafetyPay services.

Minor service impact is expected.

Ref ID: CHG0350632
Nov 9, 21:48 UTC
Paysafe Planned Maintenance - Rapid Transfer
Completed - The scheduled maintenance has been completed.
Nov 10, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on Rapid Transfer.

Reference ID: CHG0348924
Nov 9, 10:39 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0329519
Nov 10, 07:21 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0329519

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 10, 05:51 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Nov 10, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 04:30 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on some PagoEfectivo services.
Some service impact is expected.

Reference ID: CHG0350835
Nov 10, 01:05 UTC

Nov 9, 2026

Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0329215

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 9, 07:44 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0329215

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 9, 07:22 UTC

Nov 8, 2026

No incidents reported.

Nov 7, 2026

Partner Maintenance - WorldPay
Completed - The scheduled maintenance has been completed.
Nov 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 10:00 UTC
Scheduled - Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce (VAP).

Impact may be expected.

Reference ID:CHG0343855
Sep 24, 21:19 UTC
Partner Maintenance-WorldPay
Completed - The scheduled maintenance has been completed.
Nov 7, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 11:00 UTC
Scheduled - Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce services.

Minimal service impact is expected.

Reference ID: CHG0345719
Oct 8, 08:06 UTC

Nov 6, 2026

Partner Maintenance -Global Payments
Completed - The scheduled maintenance has been completed.
Nov 6, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 05:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing unscheduled network maintenance on Thursday, November 5, 2026, starting at 9:00 PM PT until Friday, November 6, 2026, at 5:00 AM PT. During this change window VARs, Points of Sale (POS), and terminals may experience increased intermittent transaction timeouts.

ADF and CDF file transmissions may have potential delays during this window.

Ref ID : CHG0350423
Nov 6, 01:46 UTC
Service Disruption - Multibanco
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation.
MIM Paysafe

Reference ID: INC0328924
Nov 6, 12:14 UTC
Monitoring - Our provider Multibanco implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID: INC0328924
Nov 6, 12:06 UTC
Investigating - Our partner Multibanco is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0328924
Nov 6, 12:03 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0328870

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 6, 07:23 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0328870

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 6, 06:19 UTC

Nov 5, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Nov 5, 16:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks services.

Some service impact is expected.

Reference ID: CHG0349105
Oct 29, 12:55 UTC
Paysafe Planned Maintenance - SafetyPay
Completed - The scheduled maintenance has been completed.
Nov 5, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 16:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on our payment services.
No service impact is expected.

Reference ID: CHG0349226
Nov 2, 21:33 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Nov 5, 13:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 21:05 UTC
Scheduled - Please be advised that during the below mentioned time our partner Global Payments will be performing unscheduled network maintenance on their end.

Start: November 4, 12 AM PT
End: November 5, 5 AM PT
Duration: 29 hours

Minimal impact can be expected.

Reference ID: CHG0350149
Nov 4, 21:04 UTC
Paysafe Planned Maintenance - SafetyPay
Completed - The scheduled maintenance has been completed.
Nov 5, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on the Partner's UI.
Minor service impact is expected.

Reference ID: CHG0349281
Nov 2, 21:31 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0328629

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 5, 10:04 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0328629

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 4, 20:04 UTC
Paysafe Planned Maintenance - Processing and APIs
Completed - The scheduled maintenance has been completed.
Nov 5, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:30 UTC
Scheduled - Please be advised that on Thursday, November 5, 2026, from 4 AM - 5 AM ET (8:30- 10:00 UTC), we will be performing a maintenance in our alternate datacenter. Additional monitoring will be in place during and post the maintenance. There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert us immediately.

Reference ID: CHG0340788
Oct 29, 15:21 UTC

Nov 4, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Nov 4, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 15:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks services.

Some service impact is expected.

Reference ID: CHG0349889
Nov 3, 18:45 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0328584

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 4, 16:07 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0328584

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 4, 15:05 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0328564

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 4, 13:52 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0328564

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 4, 13:22 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Nov 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 09:00 UTC
Scheduled - Please be advised that on Wednesday, Nov 4, from 4:00-7:00 AM ET (9 AM -12 PM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0348929
Nov 2, 16:34 UTC
Paysafe Planned Maintenance - PSC eCash
Completed - The scheduled maintenance has been completed.
Nov 4, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 05:45 UTC
Scheduled - Please be advised that on Wednesday, November 4th, from 5:45 to 11:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0349776
Nov 3, 15:39 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0328507
Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 4, 10:30 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0328507

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 4, 06:50 UTC
Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Nov 4, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 04:55 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
There may be delays in the notification flow.

Reference ID: CHG0349633
Nov 4, 01:44 UTC

Nov 3, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Nov 3, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks services.

Some service impact is expected.

Reference ID: CHG0349105
Oct 29, 12:55 UTC
Paysafe Planned Maintenance - PSC eCash
Completed - The scheduled maintenance has been completed.
Nov 3, 14:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 05:45 UTC
Scheduled - Please be advised that on Tuesday Nov 3rd from 5:45 to 2:45 PM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.

Ref ID: CHG0347858

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Nov 2, 13:21 UTC
Paysafe Planned Maintenance - SafetyPay
Completed - The scheduled maintenance has been completed.
Nov 3, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 12:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on SafetyPay services.

Reference ID: CHG0349272
Nov 2, 21:32 UTC
Service Disruption-Paysafe Acquiring RS2
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner RS2 BANKWORKS was remediating the situation.
MIM Paysafe

Reference ID:INC0328365
Nov 3, 10:35 UTC
Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Nov 3, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 05:00 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0349375
Nov 1, 00:41 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0328345

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 3, 08:38 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0328345

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 3, 08:15 UTC

Nov 2, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Nov 2, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 15:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their services.

No service impact is expected.

Reference ID: CHG0349552
Nov 2, 14:04 UTC
Service Disruption - PagoEfectivo
Resolved - This incident has been resolved. The fix has been successfully implemented, and the issue is no longer observed.
Services have returned to normal operation.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0328223
Nov 2, 17:21 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0328223
Nov 2, 15:57 UTC
Investigating - We are investigating potential issues with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0328223
Nov 2, 14:53 UTC
Partner Maintenance - ThreatMetrix
Completed - The scheduled maintenance has been completed.
Nov 2, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 22:00 UTC
Scheduled - Please be advised that our partner ThreatMetrix will be performing planned maintenance on their services.

Some service impact is expected.

Reference ID: CHG0349355
Oct 30, 18:13 UTC

Nov 1, 2026

Service Disruption - PagoEfectivo
Resolved - This incident has been resolved. The fix has been successfully deployed, and the issue is no longer observed.
Services have returned to normal operation.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0328115
Nov 1, 22:47 UTC
Update - The fix has been successfully deployed, and the issue is no longer observed.
We continue to monitor the activity on the impacted services to confirm sustained stability and will keep you informed on progress.

MIM Paysafe

Reference ID:INC0328115
Nov 1, 21:08 UTC
Update - We have identified a further improvement to the service and are proceeding with the implementation of the fix.
We will continue to monitor the activity on the impacted services and will keep you informed on progress.
Nov 1, 20:32 UTC
Update - We continue to monitor the activity on the impacted services.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0328115
Nov 1, 18:37 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0328115
Nov 1, 17:52 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0328115
Nov 1, 16:25 UTC
Service Disruption - PagoEfectivo
Resolved - Dear Merchant,
We are writing to confirm that PagoEfectivo services have been restored and operations are returning to normal as our merchants reconnect to our services.
If you have not already done so, please contact us to nominate your technical contact so that our team can work directly with them to complete the API credentials update through a secure process.
We will continue to monitor our systems closely. We sincerely appreciate your patience, understanding and cooperation throughout this process.
Thank you for your continued partnership.
Best regards,
Nov 1, 10:31 UTC
Monitoring - Please be advised that our teams are still actively engaged and continue to closely monitor the situation.
PagoEfectivo services remain operational and are being monitored.
We apologize for any impact this situation may have on your business.
Further updates will follow.
Nov 1, 05:34 UTC
Update - Please be advised that our teams are still actively engaged and continue to closely monitor the situation.
PagoEfectivo services remain operational and are being monitored.
We apologize for any impact this situation may have on your business.
Further updates will follow.
Nov 1, 05:29 UTC
Update - Please be advised that our teams remain actively engaged and continue to closely monitor the situation.
PagoEfectivo services remain operational and are being monitored.
We apologize for any impact this situation may have on your business.
Further updates will follow.
Nov 1, 02:16 UTC
Update - Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business.
PagoEfectivo services remain operational and continue to be monitored
Further updates will follow.
Oct 31, 22:41 UTC
Identified - Please be advised that our QR code partner experienced a service degradation.
We initiated mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business.
PagoEfectivo services remain operational and continue to be monitored
Further updates will follow.

MIM Paysafe

Reference ID: INC0327837
Oct 31, 18:26 UTC
Update - Activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0327837
Oct 31, 16:02 UTC
Update - Please note that teams Pago effective services continue to be operational.
Our teams continue working to ensure full restoration and service stability.
Next update will be provided at 15:30 UTC / 09:30 ET.

MIM Paysafe

Reference ID: INC0327837
Oct 31, 13:35 UTC
Monitoring - PagoEfectivo services are now being brought back on line. Our teams, supported by external cybersecurity experts, have conducted a detailed review of our environment, remediated the issue identified, and further enhanced logging and monitoring capabilities.

As a protective measure, some existing API credentials have been permanently deactivated and cannot be used to process transactions. For those customers we will contact you and new credentials will be issued to your nominated technical contacts through a secure process.

We will continue to monitor our systems closely.
Oct 31, 08:39 UTC
Update - PagoEfectivo services remain temporarily suspended following an incident affecting some of our systems.
We continue to work toward a safe restoration and will provide a further update by 6.00 a.m. ET/10.00 a.m. GMT.
Oct 31, 07:03 UTC
Update - PagoEfectivo services remain temporarily suspended following an incident affecting some of our systems.
We continue to work toward a safe restoration and will provide a further update by 8.30 p.m. ET/ 00.30 a.m. GMT.

MIM Paysafe

Reference ID:INC0327837
Oct 30, 22:51 UTC
Update - PagoEfectivo services remain temporarily suspended following an incident affecting some of our systems.
We continue to work toward a safe restoration and will provide a further update by 6.30 p.m. ET/10.30pm GMT.

MIM Paysafe

Reference ID:INC0327837
Oct 30, 20:53 UTC
Update - PagoEfectivo services remain temporarily suspended following an incident affecting some of our systems.
We continue to work toward a safe restoration and will provide a further update by 4.30 p.m. ET/8.30pm GMT.

MIM Paysafe

Reference ID:INC0327837
Oct 30, 19:14 UTC
Update - Our teams continue to make progress toward restoring PagoEfectivo services.
The services remain temporarily unavailable as we complete recovery activities and validation checks before proceeding with a controlled restoration.
We sincerely apologize for the continued inconvenience and appreciate your patience. Restoring the service safely and reliably remains our highest priority.
We will provide further updates through our official channels as progress is made.
Oct 30, 18:06 UTC
Update - Our teams continue to make progress toward restoring PagoEfectivo services.
The services remain temporarily unavailable as we complete recovery activities and validation checks before proceeding with a controlled restoration.
We sincerely apologize for the continued inconvenience and appreciate your patience. Restoring the service safely and reliably remains our highest priority.
We will provide further updates through our official channels as progress is made.
Oct 30, 15:46 UTC
Update - We are continuing to work to resolve the issue affecting PagoEfectivo services.
As a precaution, services remain temporarily suspended while our teams investigate and address the issue. We are working urgently to restore service as soon as it is safe to do so.
We understand the impact this may have on your business and apologize for the disruption. We will provide a further update as soon as additional information is available.
If you have questions, please contact your Paysafe Customer Success or Relationship Manager.

MIM Paysafe

Reference ID: INC0327837
Oct 30, 13:25 UTC
Update - We are continuing to work toward restoring our PagoEfectivo services.
As a precaution, the services remain temporarily unavailable while our teams complete the necessary technical remediation and recovery activities.
We are carefully validating the environment before proceeding with a controlled restoration of services.
We understand the impact this disruption may have on your business and sincerely apologize for the inconvenience.
Restoring the service safely and reliably remains our highest priority.
We will continue to keep you informed through our official channels and will provide a further update as progress is made.

MIM Paysafe

Reference ID: INC0327837
Oct 30, 10:06 UTC
Update - Please be advised that our teams continue to work with the highest priority to restore affected services.
We will continue to provide updates as meaningful progress is made.
We sincerely apologize for the ongoing impact on your business and appreciate your continued patience and understanding.

MIM Paysafe

Reference ID: INC0327837
Oct 30, 08:07 UTC
Update - Restoration efforts are progressing, with our technical teams actively working through the remaining validation, remediation, and recovery activities necessary to restore PagoEfectivo services.
We will continue to provide updates as meaningful progress is made.
We sincerely apologize for the ongoing impact on your business and appreciate your continued patience and understanding.
Oct 30, 04:11 UTC
Update - Recovery efforts continue to progress, and our technical teams remain actively engaged in restoring PagoEfectivo services.
We will provide further updates as additional progress is made.
We apologize for the impact to your business and appreciate your patience and understanding while we work to restore services.
Oct 30, 02:06 UTC
Update - Recovery efforts are progressing, and our technical teams continue working toward the full restoration of services. We will keep you informed of further progress.​‌
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
Oct 30, 00:50 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0327837
Oct 29, 22:35 UTC
Investigating - Our teams are still investigating, we will keep you informed on further progress.
MIM Paysafe

Reference ID:INC0327837
Oct 29, 21:59 UTC
Identified - We have identified an issue with PagoEfectivo services.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0327837
Oct 29, 21:01 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0328099

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Nov 1, 06:23 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0328099

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Nov 1, 06:08 UTC

Oct 31, 2026

Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 31, 12:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 12:38 UTC
Scheduled - Please be advised that Paysafe will be implementing enhancements to our portal experience over the coming weeks. Additional monitoring will be in place throughout this period, and no service impact is expected.

Should you experience any transaction failures, delays, or other unusual activity, please notify Paysafe immediately.

Reference ID: CHG0345955
Oct 9, 12:37 UTC

Oct 30, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Oct 30, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 15:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks services.

Some service impact is expected.

Reference ID: CHG0349290
Oct 30, 11:48 UTC
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