Paysafe

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.99 % uptime
Today
PSC Payment Operational
90 days ago
99.99 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
99.98 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
eCash SafetyPay Operational
90 days ago
100.0 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
CCE - Cámara de Compensación Electrónica Operational
90 days ago
100.0 % uptime
Today
CIP Generation Operational
90 days ago
99.97 % uptime
Today
Merchant Portal (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
100.0 % uptime
Today
Niubiz Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
QR Payments Operational
90 days ago
99.99 % uptime
Today
BBVA Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
99.99 % uptime
Today
Express Application Operational
90 days ago
99.99 % uptime
Today
Merchant Portal (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) Operational
90 days ago
100.0 % uptime
Today
STP - Sistema de Transferencias y Pagos Operational
90 days ago
100.0 % uptime
Today
Monnet Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
PIX Operational
90 days ago
100.0 % uptime
Today
Bradesco Operational
90 days ago
100.0 % uptime
Today
BBVA Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
99.99 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.96 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.96 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Fiserv (Omaha) Funding Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
AptPay Operational
90 days ago
99.98 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
iDEAL bank-transfers Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
100.0 % uptime
Today
Interchecks Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Klarna bank-transfers Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
Multibanco Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
US Banking Funding Services Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) Operational
90 days ago
100.0 % uptime
Today
VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Partner Maintenance - Interac Aug 9, 2026 04:00-10:00 UTC

Scheduled - Please be advised that our partner Interac will be performing planned maintenance on their services.

Interac In-App and Mobile Wallet transactions may be impacted.

Reference ID: CHG0335175
Jul 22, 2026 - 19:42 UTC

Cardinal Commerce Maintenance Aug 10, 2026 00:00 - Aug 12, 2026 14:00 UTC

CardinalCommerce will be performing database system improvements starting at 12:00 UTC on August 10, 2026, through 23:59 UTC on August 13th, 2026.

During this time, they will apply the most recent network and database patches as well as targeted security enhancements to prevent new exploits from being used against their systems.

Reference ID:CHG0335821
Posted on Jul 28, 2026 - 13:09 UTC

Payment Processing Planned Maintenance Aug 10, 2026 08:00-10:00 UTC

Please be advised that on Monday August 10 from 4 AM - 6 AM ET (8 AM - 10 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.
There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Reference ID:CHG0334207
Posted on Aug 06, 2026 - 17:19 UTC

Partner Maintenance - PSAustria Aug 16, 2026 03:00-04:00 UTC

Please be advised that our partner PSAustria will be performing planned maintenance on their EPS service.

There may be interruptions during the specified timeframe

Reference ID: CHG0336095
Posted on Jul 30, 2026 - 08:56 UTC

Partner Maintenance - Banco de Crédito del Perú (BCP) Aug 17, 2026 02:30-03:30 UTC

Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Posted on Jul 14, 2026 - 13:25 UTC

Partner Maintenance - AptPay Aug 25, 2026 09:00-10:00 UTC

Please be advised that our partner AptPay will be performing planned maintenance on their infrastructure.

During the maintenance window brief service interruption may be expected.

Reference ID: CHG0336947
Posted on Aug 05, 2026 - 18:21 UTC

Partner Maintenance- Worldpay Aug 29, 2026 10:00-16:00 UTC

Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services

Minimal service impact is expected.

Reference ID: CHG0337285
Posted on Aug 07, 2026 - 18:19 UTC

Partner Maintenance - Banco de Crédito del Perú (BCP) Aug 31, 2026 02:30-03:30 UTC

Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Posted on Jul 14, 2026 - 13:26 UTC

Partner Maintenance- Worldpay Sep 26, 2026 06:00-18:00 UTC

Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services

Minimal service impact is expected.

Reference ID: CHG0337285
Posted on Aug 07, 2026 - 18:25 UTC

Aug 9, 2026

No incidents reported today.

Aug 8, 2026

Service Disruption-Interchecks
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Interchecks was remediating the situation.
MIM Paysafe

Reference ID:INC0316845
Aug 8, 03:34 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0316845
Aug 8, 03:12 UTC
Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Aug 8, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 02:15 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Aug 8, 02:10 UTC

Aug 7, 2026

Service Disruption - RTP through AptPay
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner AptPay was remediating the situation.
MIM Paysafe

Reference ID:INC0316793
Aug 7, 17:38 UTC
Investigating - Our partner is investigating an issue with RTP services.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0316793
Aug 7, 15:51 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Ref ID:INC0316797
Aug 7, 16:34 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Ref ID:INC0316797
Aug 7, 16:04 UTC
Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
Resolved - Please note the issue on our partner's side has now been fully resolved.
Тhe corrected Monthly statements (invoices) for July 2026 for multi-currency accounts, are now available in the Optic Portal.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe

Reference ID: INC0316150
Aug 7, 11:01 UTC
Update - Dear All,

Please be advised that the previously reported issue that are applicable to the July 2026 invoices were identified.
We are working alongside partner support teams with the highest priority to provide corrected invoices.
A fix has been tested and will be implemented into production soon.
We apologize for the impact this may have on your business.
Further updates will follow.
Aug 4, 09:58 UTC
Identified - Please note that the previously reported issues are applicable to the July 2026 invoices.
June 2026 invoices for multi-currency accounts have been corrected and are now available in the Optic portal.
We continue to work on resolving the discrepancies with the highest priority.
We are working alongside partner support teams with the highest priority to provide corrected invoices.
We apologize for the impact this may have on your business.
Further updates will follow.

Reference ID: INC0316150
Aug 3, 13:30 UTC
Investigating - Please be advised that following additional review and validation we have identified further discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal, previously reported in INC0314578.
https://status.paysafe.com/incidents/ykcw07rjvmxn
Our teams have escalated the incident to partner.
We are working alongside partner support teams with the highest priority to resolve the issue.
We apologize for the impact this may have on your business.
Further updates will follow.

Reference ID: INC0314578
Aug 3, 08:32 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Aug 7, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 05:00 UTC
Scheduled - Please be advised that our partner Interac (Peoples Group) will be performing planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0335692
Jul 27, 20:45 UTC

Aug 6, 2026

Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Aug 6, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Dublin servers.

Some service impact is expected.

Reference ID: CHG0336219
Jul 30, 15:44 UTC
Paysafe Planned Maintenance
Completed - Please be advised that this maintenance activity has been postponed.

Further updates will be provided once a new maintenance window has been confirmed.

Thank you for your patience and support. We apologise for any inconvenience this may cause.

Reference ID: CHG0334207
Aug 6, 07:48 UTC
Scheduled - Scheduled - Please be advised that on Thursday August 6 from 4 AM - 6 AM ET (8 AM - 10 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.

There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

Ref id: CHG0334207
Aug 5, 16:05 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0316615

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Aug 6, 06:54 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0316615

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Aug 6, 06:05 UTC
Partner Maintenance- Interchecks
Completed - The scheduled maintenance has been completed.
Aug 6, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 04:00 UTC
Scheduled - Please be advised that our partner Interchecks will be performing planned maintenance on their API services

Minimal service impact is expected.

Reference ID: CHG0335446
Jul 24, 13:22 UTC
Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Aug 6, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 02:15 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Aug 6, 01:22 UTC

Aug 5, 2026

Service Disruption - MTEST
Resolved - The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business.

We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0316553
Aug 5, 20:16 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0316553
Aug 5, 19:23 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0316553
Aug 5, 17:49 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0316553
Aug 5, 17:39 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0316562
Aug 5, 18:55 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0316562
Aug 5, 18:22 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0316562
Aug 5, 18:21 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Aug 5, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 14:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks service.

Reference ID: CHG0336835
Aug 5, 11:28 UTC
Service Disruption - Merchant Payments
Resolved - This incident has been resolved.
Aug 5, 15:02 UTC
Identified - Due to a processing delay, month-end fees for a subset of merchants were posted on August 1 rather than July 31. No action is required on your part, and we apologize for any inconvenience this may have caused.

We are currently assessing the full scope of impacted accounts and will provide additional details as they become available.

MIM Paysafe

Reference ID: INC0316181
Aug 3, 17:42 UTC
MTEST Payment Processing Maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 11:00 UTC
Scheduled - Please be advised that on Wednesday August 5 from 6 AM - 8 AM ET (11 AM - 1 PM UTC), Paysafe will be performing a maintenance in their test environment.

There may be some service disruption experienced during this maintenance. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Ref ID: CHG0336113
Aug 4, 20:07 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Aug 5, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 15:48 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 29, 15:45 UTC
Scheduled - Please be advised that our partner Interac (Peoples Group) will be performing planned maintenance on their e-Transfer service.

Transaction failures are expected during a 10-minute period within the first 30 minutes of the scheduled maintenance window. During this outage, all transactions processed are expected to fail. Based on the information provided, the anticipated impact is expected to occur between 4:00 AM and 4:30 AM, within the overall 4:00 AM to 6:00 AM two-hour maintenance window.

Reference ID: CHG0335694
Jul 27, 21:03 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0316435

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Aug 5, 06:57 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0316435

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Aug 5, 06:11 UTC
Service Disruption - Multibanco
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation.
MIM Paysafe

Reference ID: INC0316339
Aug 5, 05:09 UTC
Investigating - Dear All,

please be advised that we are experiencing payment processing degradation with SIBS again. The issue appears to be externally caused by our payment processor. Our teams are collaborating with the partner for further details.

Further updates will be shared accordingly, once available.

Reference ID:INC0316339
Aug 4, 14:09 UTC
Paysafe Planned Maintenance - iPayment release
Completed - The scheduled maintenance has been completed.
Aug 5, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 00:30 UTC
Scheduled - Please be advised that on on Tuesday August 4th at 5:30 PM PST (Wednesday, August 5th 00:30 - 02:30 UTC), Paysafe will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected.

Reference ID: CHG0336371
Jul 31, 21:12 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Aug 5, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 00:00 UTC
Scheduled - Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer Services.

There may be downtime during this maintenance window.

Every effort will be taken to minimize any service interruption.

Thank you for your understanding.

Reference ID:CHG0335486
Jul 24, 20:17 UTC

Aug 4, 2026

Paysafe Planned Maintenance - MTEST
Completed - The scheduled maintenance has been completed.
Aug 4, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 13:55 UTC
Scheduled - Please be advised that on Tuesday August 4 from 4 AM - 12PM ET (9 AM – 4 PM UTC), Paysafe will be performing a maintenance in their test environment.

There may be some service disruption experienced during this maintenance. If you do experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.

Reference ID: CHG0336113
Aug 4, 13:54 UTC
Service Disruption - Multibanco
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation.
MIM Paysafe

Reference ID:INC0316315
Aug 4, 13:17 UTC
Investigating - Our partner Multibanco is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0316315
Aug 4, 12:56 UTC
Paysafe Planned Maintenance - MTEST
Completed - The scheduled maintenance has been completed.
Aug 4, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 09:00 UTC
Scheduled - Please be advised that on Tuesday August 4 from 4 AM - 7AM ET (9 AM – 12 PM UTC), Paysafe will be performing a maintenance in their test environment.

There may be some service disruption experienced during this maintenance. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0336113
Jul 30, 15:56 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 08:00 UTC
Scheduled - Please be advised that on Tuesday August 4th from 03:00 AM – 05:00 PE (August 4th 8:00 AM – 10:00 AM UTC), Paysafe will be performing scheduled maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected to real time processing during the maintenance window. If you experience any processing issues or anything else unusual please alert Paysafe immediately.

REF ID:CHG0325769
Aug 3, 19:40 UTC
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Aug 4, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 08:01 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their Frankfurt servers.

Some service impact is expected.

Reference ID: CHG0336219
Jul 30, 15:32 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0316249

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Aug 4, 07:58 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0316249

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Aug 4, 07:21 UTC
Partner Maintenance - CCE - Cámara de Compensación Electrónica
Completed - The scheduled maintenance has been completed.
Aug 4, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 05:00 UTC
Scheduled - Please be advised that our partner CCE - Cámara de Compensación Electrónica will be performing planned maintenance on their services.

During the window, service degradation may occur. Our team will be monitoring the process and will keep you informed of any developments.

Reference ID: CHG0336586
Aug 4, 01:14 UTC
People's Group Holiday Closure Notice:Civic Day
Completed - The scheduled maintenance has been completed.
Aug 4, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 04:00 UTC
Scheduled - Due to the holiday on Monday August 03 , Peoples Group funding and settlements will not be processed on Monday and will instead be processed on the next business day, Tuesday August 04, 2026.
Jul 22, 17:47 UTC

Aug 3, 2026

Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Aug 3, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 02:15 UTC
Update - We will be undergoing scheduled maintenance during this time.
Aug 2, 20:44 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Jul 14, 13:24 UTC

Aug 2, 2026

No incidents reported.

Aug 1, 2026

Service Disruption - SafetyPay
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0316043
Aug 1, 16:03 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0316043
Aug 1, 15:42 UTC
Investigating - We are investigating potential issues with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0316043
Aug 1, 14:13 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

REF ID: INC0316031
Aug 1, 03:18 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

REF ID: INC0316031
Aug 1, 02:20 UTC

Jul 31, 2026

Paysafe Planned Maintenance - PagoEfectivo
Completed - The scheduled maintenance has been completed.
Jul 31, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 04:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
No service impact is expected.

Reference ID: CHG0335658
Jul 30, 23:01 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID; INC0315909


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Jul 31, 02:30 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Jul 31, 02:21 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

Reference ID; INC0315909

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Jul 31, 01:15 UTC

Jul 30, 2026

Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0315904

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Jul 30, 22:43 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0315904

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Jul 30, 22:36 UTC
Impact to Paysafe Acquiring RS2 - Invoices - Incorrect Monthly statements in Optic Portal
Resolved - Please note the issue on our partner's side has now been fully resolved.
We are validating and working to provide the corrected Monthly statements (invoices) for June 2026 for multi-currency accounts, in the Optic Portal.
Further updates will follow.
MIM Paysafe

Reference ID: INC0314578
Jul 30, 12:28 UTC
Investigating - Our provider is still investigating, we will keep you informed on further progress.
MIM Paysafe

Reference ID: INC0314578
Jul 28, 09:59 UTC
Identified - Please be advised that due to an technical issue on our processing partner side with calculating FX Markup Fees, we have identified discrepancies in the Monthly statements (invoices) for June 2026 for multi-currency accounts, currently available in the Optic Portal.
Our teams are working alongside our partner to resolve the issue with the highest priority.
The corrected invoices are expected to be available in the portal next week.
We apologize for the impact this may have on your business.
Further updates will follow.

Reference ID: INC0314578
Jul 20, 10:34 UTC

Jul 29, 2026

Partner Maintenance-RS2
Completed - The scheduled maintenance has been completed.
Jul 29, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 14:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS.

No service impact is expected.

Reference ID: CHG0335945
Jul 29, 09:39 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Jul 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 08:00 UTC
Scheduled - Please be advised that on Wednesday, July 29, from 4:00-7:00 AM ET (8 AM -11 AM UTC), we will be performing maintenance of several microservices. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window.

Reference ID: CHG0335157
Jul 28, 17:54 UTC
Partner Maintenance - Niubiz
Completed - The scheduled maintenance has been completed.
Jul 29, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 09:00 UTC
Scheduled - Please be advised that our partner Niubiz will be performing maintenance on their services.This maintenance will take place on Wednesday, July 29th, between 9:00 UTC and 9:30 UTC. During this time, there will be a 10-minute service interruption.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Les informamos que nuestro socio Niubiz realizará tareas de mantenimiento en sus servicios. Este mantenimiento tendrá lugar el miércoles 29 de julio, entre las 9:00 y las 9:30 UTC. Durante este periodo, se producirá una interrupción del servicio de 10 minutos.

Tomaremos las medidas necesarias para garantizar que la capacidad de transacción no se vea afectada, redirigiendo el tráfico a nuestra solución alternativa.
Jul 29, 02:15 UTC
Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Jul 29, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 02:30 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Jul 28, 19:17 UTC

Jul 28, 2026

Payment Processing – Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 09:00 UTC
Scheduled - Please be advised that on Tuesday, July 28, from 4:00 a.m. to 5:00 a.m. PET (UTC-5)/ 12:00 p.m.- 1:00 p.m. EEST (UTC +3), Paysafe will be performing maintenance on several of its microservices. Enhanced monitoring will be in place during and after the maintenance window.

During this period, temporary disruptions to SafetyPay CIP payment processing and White Label Wallet processing may occur, potentially impacting merchant transactions.

If you experience any transaction failures, delays, or other unexpected behavior during the maintenance window, please notify Paysafe immediately for investigation and support.
Jul 27, 21:14 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:45 UTC
Scheduled - Please be advised that on Tuesday July 28th from 5:45 to 9:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0334494
Jul 27, 13:01 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0315577

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Jul 28, 07:37 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0315577

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Jul 28, 07:30 UTC
Partner Maintenance - PIX
Completed - The scheduled maintenance has been completed.
Jul 28, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 05:30 UTC
Scheduled - Please be advised that during the time frame mentioned above, our partner Bradesco will perform planned maintenance on their services.
During this period, PIX may experience instability and possible unavailability.

Reference ID: CHG0335490
Jul 24, 22:53 UTC
Partner Maintenance - Banco de Crédito del Perú (BCP)
Completed - The scheduled maintenance has been completed.
Jul 28, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 02:30 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0330228
Jul 27, 17:02 UTC

Jul 27, 2026

Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0315404

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Jul 27, 07:01 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0315404

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Jul 27, 06:53 UTC

Jul 26, 2026

Payment Processing Service Disruption
Resolved - The incident has been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0315369
Jul 26, 17:02 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 26, 16:49 UTC
Identified - The root cause of this incident has been identified, and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0315369
Jul 26, 15:29 UTC
Update - Our teams are still investigating with the highest priority.
We will keep you informed on further progress.
MIM Paysafe

Reference ID:INC0315369
Jul 26, 15:02 UTC
Investigating - We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Jul 26, 13:27 UTC
Partner Maintenance - PIX
Completed - The scheduled maintenance has been completed.
Jul 26, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 09:00 UTC
Scheduled - Please be advised that during the time frame mentioned above, our partner Bradesco will perform planned maintenance on their services.
Please note that during the maintenance window some payment services may be unavailable.

Reference ID: CHG0335490
Jul 24, 23:03 UTC
Partner Maintenance-People's Group
Completed - The scheduled maintenance has been completed.
Jul 26, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 05:00 UTC
Scheduled - Please be advised that our partner Peoples Group will be performing planned maintenance on their e-Transfer Services

There may be downtime during this maintenance window.

Every effort will be taken to minimize any service interruption.

Thank you for your understanding.

Reference ID: CHG0334283
Jul 15, 21:48 UTC
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