Resolved -
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0309829
Jun 12, 14:06 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 12, 14:05 UTC
Update -
Dear All,
Our technical teams have narrowed down the root cause of the issue and the fix is prepared.
Once the validation and the testing is done the fix will be released. Our teams are working with the highest priority.
Kind Regards,
Jun 12, 07:41 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 11, 07:49 UTC
Identified -
Please be advised that due to a technical issue, merchants and partners may experience a delay in the delivery of Standardized Payment Details and Account Statement Reports.
Our teams are working to generate the reports with the highest priority.
Thank you for your understanding and apologize for the impact this might have on your business!
Further updates will follow.
MIM Paysafe
Reference ID:INC0309829
Jun 10, 08:08 UTC