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Completed - The scheduled maintenance has been completed.
Oct 7, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:02 UTC

Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks services.

Minimal service impact is expected.

Reference ID: CHG0345417
Oct 6, 14:53 UTC

Partner Maintenance - CCE (Cámara de Compensación Electrónica)

Completed - The scheduled maintenance has been completed.
Oct 7, 14:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:02 UTC

Scheduled - Please be advised that our partner CCE (Cámara de Compensación Electrónica)
will be performing planned maintenance on their services.
We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.

Reference ID: CHG0345480
Oct 7, 04:53 UTC

Completed - The scheduled maintenance has been completed.
Oct 7, 13:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 13:00 UTC

Scheduled - We will be undergoing scheduled maintenance on our SAP database during the indicated time.
Minor service impact is expected.

Reference ID: CHG0344934
Oct 6, 02:25 UTC

Completed - The scheduled maintenance has been completed.
Oct 7, 11:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 11:00 UTC

Scheduled - We will be undergoing scheduled maintenance on our payout services during the indicated time.
Some service impact is expected.

Reference ID: CHG0344939
Oct 6, 02:20 UTC

Completed - The scheduled maintenance has been completed.
Oct 7, 11:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:00 UTC

Scheduled - Please be advised that on Wednesday October 7th from 04:00 - 07:00 AM ET (08:00 - 11:00 UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0344889
Oct 5, 15:01 UTC

Partner Maintenance - Peoples Group

Completed - The scheduled maintenance has been completed.
Oct 7, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:01 UTC

Scheduled - Please be advised that our partner, Peoples Group (Interac), will be performing a planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0344255
Sep 28, 20:47 UTC

Paysafe Planned Maintenance - PagoEfectivo

Completed - The scheduled maintenance has been completed.
Oct 7, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 04:00 UTC

Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
Some service impact is expected.

Reference ID: CHG0344688
Oct 2, 12:17 UTC

Oct `6`, `2026`

Completed - The scheduled maintenance has been completed.
Oct 6, 16:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 13:00 UTC

Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWorks Services.

Minimal service impact is expected.

Reference ID: CHG0344287
Sep 29, 08:17 UTC

Completed - The scheduled maintenance has been completed.
Oct 6, 16:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 16:00 UTC

Scheduled - We will be undergoing scheduled maintenance on our SAP database during the indicated time.
Minor service impact is expected.

Reference ID: CHG0344942
Oct 6, 02:05 UTC

Completed - The scheduled maintenance has been completed.
Oct 6, 12:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 12:00 UTC

Scheduled - We will be undergoing scheduled maintenance during the indicated time on our payout services.
Some service impact is expected.

Reference ID: CHG0344923
Oct 6, 02:00 UTC

Partner Maintenance - CCE

Completed - The scheduled maintenance has been completed.
Oct 6, 11:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 05:00 UTC

Scheduled - Please be advised that our partner CCE will be performing planned maintenance on their CEC.

No service impact is expected.

Reference ID:CHG0345217
Oct 6, 01:22 UTC

Completed - The scheduled maintenance has been completed.
Oct 6, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 08:00 UTC

Scheduled - Please be advised that on Tuesday, October 6, from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing maintenance of several services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.

Ref ID: CHG0344886
Oct 5, 14:56 UTC

eCash Production release

Completed - The scheduled maintenance has been completed.
Oct 6, 09:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 05:45 UTC

Scheduled - Please be advised that on Tuesday Oct 6th from 5:45 to 9:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Oct 5, 15:16 UTC

Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID:

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0324088
Oct 6, 09:32 UTC

Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0324088

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Oct 6, 07:51 UTC

Service Disruption - Interac

Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0324070
Oct 6, 08:59 UTC

Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0324070
Oct 6, 05:08 UTC

Identified - The issue has been identified and a fix is being implemented.
Oct 6, 03:29 UTC

Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0324070
Oct 6, 02:56 UTC

Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0324088

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Oct 6, 07:40 UTC

Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID:

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0324088
Oct 6, 06:16 UTC

Paysafe Planned Maintenance - Skrill/Neteller

Completed - The scheduled maintenance has been completed.
Oct 6, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 01:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 28, 09:12 UTC

Scheduled - We will be undergoing scheduled maintenance during the indicated time on App payment methods directly integrated through Skrill API.

We are expecting minor downtime with possible temporary service degradation.

Reference ID: CHG0342796
Sep 28, 09:12 UTC

Oct `5`, `2026`

Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0324029

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0324029
Oct 5, 17:28 UTC

Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID: INC0324029

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0324029
Oct 5, 17:16 UTC

Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0324029

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0324029
Oct 5, 17:16 UTC

Completed - The scheduled maintenance has been completed.
Oct 5, 14:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 14:00 UTC

Scheduled - We will be undergoing scheduled maintenance during the indicated time on SafetyPay.
Minimal service impact is expected.

Reference ID: CHG0344911
Oct 2, 21:48 UTC

Completed - The scheduled maintenance has been completed.
Oct 5, 13:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 13:00 UTC

Scheduled - We will be undergoing scheduled maintenance during the indicated time on SafetyPay.
Minimal service impact is expected.

Reference ID: CHG0344042
Oct 2, 21:46 UTC

Completed - The scheduled maintenance has been completed.
Oct 5, 12:15 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 12:00 UTC

Scheduled - We will be undergoing scheduled maintenance during the indicated time on SafetyPay.
Minimal service impact is expected.

Reference ID: CHG0344857
Oct 2, 21:45 UTC

Partner Maintenance - Global Payments

Completed - The scheduled maintenance has been completed.
Oct 5, 12:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 05:00 UTC

Scheduled - Please be advised that our partner Global Payments will be performing a network maintenance on their side.

Some service impact is expected.

Reference ID: CHG0344971
Oct 2, 23:00 UTC

Oct `4`, `2026`

No incidents reported.

Oct `3`, `2026`

Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0323909

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Oct 3, 06:36 UTC

Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0323909

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Oct 3, 05:59 UTC

Oct `2`, `2026`

Service Disruption - NetBanx Back Office Activity Reports

Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0323314
Oct 2, 21:05 UTC

Identified - The root cause of this incident has been identified, and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0323314
Oct 2, 20:46 UTC

Update - Our teams are still investigating.
We will keep you informed on further progress.
MIM Paysafe

Reference ID: INC0323314
Oct 2, 20:27 UTC

Investigating - We are investigating potential issue with the availability of activity reports in the NetBanx Back Office Portal.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0323314
Oct 2, 19:00 UTC

Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Reference ID:

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe.

Reference ID: INC0323805
Oct 2, 08:13 UTC

Paysafe Planned Maintenance-PagoEfectivo

Completed - The scheduled maintenance has been completed.
Oct 2, 06:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 04:00 UTC

Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
Minimal service impact is expected.

Reference ID: CHG0344688
Oct 1, 22:41 UTC

Payment Processing Planned Maintenance

Completed - The scheduled maintenance has been completed.
Oct 2, 00:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 29, 09:28 UTC

Scheduled - Please be advised that Paysafe will be performing a planned upgrade to its risk platform between September 30, 2026 and October 1, 2026 as part of an ongoing program to enhance fraud detection, financial crime prevention, and overall platform security.
This activity is being executed in a controlled and phased manner. Only merchants included in the current upgrade wave are in scope for this stage and have been or will be contacted directly through established communication channels as applicable.

No downtime is planned, no interruption to payment processing is expected, and no changes are required to existing integrations or daily operations. Enhanced monitoring and support coverage will be in place throughout the migration window to help ensure a seamless transition.

Should you experience unexpected increases in declines, transaction failures, processing delays, or any other unusual activity, please contact Paysafe through your normal support channels.

Reference ID: CHG0343334 & CHG0343339
Sep 24, 15:19 UTC

Oct `1`, `2026`

Service Disruption - Moneris

Resolved - The incident with Moneris has been resolved successfully and the impacted services are fully restored.

We apologize for the impact this issue had on your business.

We value your partnership and appreciate your understanding while the situation was being remediated.

Thank you for your understanding.
MIM Paysafe
Reference ID: INC0323478
Oct 1, 21:02 UTC

Update - Please be advised that Moneris have fully resolved the issues.
Due to accumulated delay on the bank's side, a subset of merchants processing with Moneris will face a one business day delay on funding of some transactions processed on September 30.
Our teams are continuing efforts to ensure all delayed payments are successfully submitted and processed at the earliest opportunity.
We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe

Reference ID: INC0323478
Oct 1, 20:15 UTC

Update - Please be advised that due to a continuing technical issue on our partner bank side, some merchants processing with Moneris may face a one business day delay on funding of some transactions processed on September 30.
Transactions processed on September 29th have been successfully processed.
The issue is being investigated with the highest priority by the Banks Support teams.
We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe

Reference ID: INC0323478
Oct 1, 17:13 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 23:19 UTC

Identified - Please be advised that due to a technical issue, some merchants processing with Moneris may face a one business day delay on funding of some transactions processed on September 29th.

The issue is being investigated with the highest priority.

We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe
Reference ID: INC0323478
Sep 30, 18:09 UTC

People's Group Holiday Closure Notice: National Day for Truth and Reconciliation

Completed - The scheduled maintenance has been completed.
Oct 1, 16:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 08:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 29, 08:07 UTC

Service Disruption -Banco del Pichincha via SafetyPay

Resolved - Please be advised we experienced a degradation with Banco del Pichincha services between 16:10 UTC and 17:45 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0323748
Oct 1, 13:00 UTC

Partner Maintenance - Cámara de Compensación Electrónica (CCE)

Completed - The scheduled maintenance has been completed.
Oct 1, 08:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 05:00 UTC

Scheduled - Please be advised that our partner Cámara de Compensación Electrónica (CCE) will be performing planned maintenance on their services.

We will take the necessary measures to ensure transaction capability remains unaffected by routing traffic to our alternate solution.
Sep 30, 23:30 UTC

Paysafe Planned Maintenance - PagoEfectivo

Completed - The scheduled maintenance has been completed.
Oct 1, 04:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 04:00 UTC

Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
There may be intermittent issues with Yape and Plin transactions.

Ref ID:CHG0343842
Sep 30, 19:42 UTC

Completed - The scheduled maintenance has been completed.
Oct 1, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 04:00 UTC

Scheduled - Please be advised that our partner People's Group offices will be closed on Wednesday, September 30, 2026, in observance of National Day for Truth and Reconciliation. Funding and money movement for settlement will not occur on this day.

Funding and settlement will not be processed on Wednesday, September 30, 2026, and will instead be processed on the next business day, Thursday, October 1, 2026.

Reference ID: CHG0342923
Sep 17, 20:42 UTC

Sep `30`, `2026`

Completed - The scheduled maintenance has been completed.
Sep 30, 09:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 08:00 UTC

Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0323487

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Sep 30, 07:03 UTC

Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0323487

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Sep 30, 06:30 UTC

Paysafe Planned Maintenance - PagoEfectivo

Completed - The scheduled maintenance has been completed.
Sep 30, 05:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 03:00 UTC

Scheduled - We will be undergoing scheduled maintenance during the indicated time on PagoEfectivo.
Some service impact is expected.

Reference ID: CHG0344219
Sep 29, 21:20 UTC

Service Disruption - Multibanco

Resolved - Please be advised we experienced a degradation with our partner Multibanco services between 07:36 UTC and 08:07 UTC.
The incident has since been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID:INC0323501
Sep 30, 04:36 UTC

Service Disruption - WorldPay

Resolved - Please be advised we experienced a degradation with our partner WorldPay services between 05:48 and 05:54 UTC.
The incident has since been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID:INC0323484
Sep 30, 02:48 UTC

Paysafe Planned Maintenance - iPayment release

Completed - The scheduled maintenance has been completed.
Sep 30, 02:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 00:30 UTC

Scheduled - Please be advised that on Tuesday September 29th at 5:30 PM PST we will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance. There is no impact expected.
Sep 26, 04:13 UTC

Sep `29`, `2026`

Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0323441

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Sep 29, 17:02 UTC

Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0323441

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Sep 29, 16:45 UTC

Completed - The scheduled maintenance has been completed.
Sep 29, 16:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 14:00 UTC

Completed - The scheduled maintenance has been completed.
Sep 29, 10:01 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:01 UTC

Scheduled - Please be advised that on Tuesday September 29 from 4:00 - 6:00 AM ET (08:00 - 10:00 UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0344084
Sep 28, 14:19 UTC

Completed - The scheduled maintenance has been completed.
Sep 29, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:00 UTC

Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0323352

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Sep 29, 07:35 UTC

Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Reference ID: INC0323352

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Sep 29, 07:04 UTC

Paysafe Planned Maintenance - Skrill/Neteller

Completed - The scheduled maintenance has been completed.
Sep 29, 05:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 01:30 UTC

Sep `28`, `2026`

Completed - The scheduled maintenance has been completed.
Sep 28, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 08:00 UTC

Scheduled - Please be advised that on Monday September 28 from 4:00 - 6:00 AM ET (08:00 - 10:00 UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0342429
Sep 17, 15:24 UTC

Service Disruption - Cardinal Commerce (3DS2)

Resolved - Please be advised we experienced a degradation with our partner Cardinal Commerce (3DS2) services between 02:16 UTC and 03:06 UTC on September 27th.
The incident has since been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Reference ID: INC0323185
Sep 28, 08:10 UTC

Sep `27`, `2026`

No incidents reported.

Sep `26`, `2026`

Partner Maintenance- Worldpay

Completed - The scheduled maintenance has been completed.
Sep 26, 18:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:00 UTC

Scheduled - Please be advised that our partner Worldapy will be performing planned maintenance on their eCommerce (VAP) platform services

Minimal service impact is expected.

Reference ID: CHG0337285
Aug 7, 18:25 UTC

Partner Maintenance - WorldPay

Completed - The scheduled maintenance has been completed.
Sep 26, 10:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 06:01 UTC

Scheduled - Please be advised that our partner WorldPay will be performing planned maintenance on their eCommerce (VAP).

Impact may be expected.

Reference ID:CHG0343855
Sep 24, 21:02 UTC

Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0323177
Sep 26, 06:33 UTC

Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe

Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0323177
Sep 26, 06:15 UTC

Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe

Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0323177
Sep 26, 06:14 UTC

Sep `25`, `2026`

Completed - The scheduled maintenance has been completed.
Sep 25, 16:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 13:00 UTC

Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their service BankWORKS.

Some service impact is expected.

Reference ID: CHG0343984
Sep 25, 12:14 UTC