In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 2025 - 04:01 UTC
Scheduled - Please be advised that our partner PS Austria will be performing planned maintenance on their EPS Scheme Operator.
Feb 16, 202504:00-07:30 UTC
Update - Please be advised that Paysafe has noticed an issue where some fees charged to the merchant accounts in November and December are missing from the monthly statements/invoices. Our processor is currently working on identifying the cause of the missing fees and Paysafe will remove any incorrect invoices already loaded to the Business portal - RESOLVED
We are additionally working with our Vendor on remediating the following issues in Business portal: - Rolling reserve corrections on Nov 20th and 21st, 2024 are not visible in the Business portal - IN PROGRESS - Merchants may observe duplicate Payment fees in the Business portal - IN PROGRESS
Feb 05, 2025 - 10:25 UTC
Update - We are continuing to investigate this issue.
Feb 05, 2025 - 10:24 UTC
Update - Please be advised that Paysafe has noticed an issue where some fees charged to the merchant accounts in November and December are missing from the monthly statements/invoices. Our processor is currently working on identifying the cause of the missing fees and Paysafe will remove any incorrect invoices already loaded to the Business portal - RESOLVED
Feb 05, 2025 - 09:25 UTC
Investigating - Please be advised that Paysafe has noticed an issue where some fees charged to the merchant accounts in November and December are missing from the monthly statements/invoices. Our processor is currently working on identifying the cause of the missing fees and Paysafe will remove any incorrect invoices already loaded to the Business portal.
Jan 24, 2025 - 15:54 UTC