Identified - Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0308162
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
MIM Paysafe
May 26, 2026 - 14:35 UTC
Skrill
Operational
90 days ago
100.0
% uptime
Today
Skrill API
Operational
90 days ago
100.0
% uptime
Today
Skrill Consumer Wallet
Operational
90 days ago
100.0
% uptime
Today
Skrill Marketing Website
Operational
90 days ago
100.0
% uptime
Today
Skrill Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
Skrill Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Skrill Status Notifications Service
Operational
90 days ago
100.0
% uptime
Today
Neteller
Operational
90 days ago
100.0
% uptime
Today
Neteller API
Operational
90 days ago
100.0
% uptime
Today
Neteller Consumer Wallet
Operational
90 days ago
100.0
% uptime
Today
Neteller Gateway
Operational
90 days ago
100.0
% uptime
Today
Neteller Marketing Website
Operational
90 days ago
100.0
% uptime
Today
Neteller Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
Neteller Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Paysafecard (merchant)
Operational
90 days ago
99.99
% uptime
Today
PSC Payment
Operational
90 days ago
99.99
% uptime
Today
PSC Payment myPaysafe
Operational
90 days ago
99.98
% uptime
Today
PSC Payout & Refund
Operational
90 days ago
100.0
% uptime
Today
Paysafecash Payment
Operational
90 days ago
100.0
% uptime
Today
eCash PagoEfectivo
Operational
90 days ago
100.0
% uptime
Today
eCash SafetyPay
Operational
90 days ago
100.0
% uptime
Today
eCash Settlement Report
Operational
90 days ago
100.0
% uptime
Today
eCash Store Locator B2B
Operational
90 days ago
100.0
% uptime
Today
Paysafecard (distributor)
Operational
90 days ago
100.0
% uptime
Today
Pin On Demand Distribution
Operational
90 days ago
100.0
% uptime
Today
Paysafecash Distribution
Operational
90 days ago
100.0
% uptime
Today
eCash Reconciliation Files
Operational
90 days ago
100.0
% uptime
Today
Rapid Transfer
Operational
90 days ago
100.0
% uptime
Today
PagoEfectivo
Degraded Performance
90 days ago
99.99
% uptime
Today
CCE - Cámara de Compensación Electrónica
Operational
90 days ago
100.0
% uptime
Today
CIP Generation
Under Maintenance
90 days ago
100.0
% uptime
Today
Merchant Portal (PagoEfectivo)
Operational
90 days ago
100.0
% uptime
Today
Merchant Notification (PagoEfectivo)
Operational
90 days ago
100.0
% uptime
Today
PagoEfectivo Wallet
Operational
90 days ago
100.0
% uptime
Today
Niubiz
Operational
90 days ago
100.0
% uptime
Today
GMoney
Under Maintenance
90 days ago
99.94
% uptime
Today
Banco de Crédito del Perú (BCP)
Degraded Performance
90 days ago
100.0
% uptime
Today
QR Payments
Under Maintenance
90 days ago
100.0
% uptime
Today
SafetyPay
Operational
90 days ago
100.0
% uptime
Today
Express Application
Operational
90 days ago
100.0
% uptime
Today
Merchant Portal (SafetyPay)
Operational
90 days ago
100.0
% uptime
Today
Notification Services (SafetyPay)
Operational
90 days ago
100.0
% uptime
Today
DirectWS (SOAP)
Operational
90 days ago
100.0
% uptime
Today
MPIAPI (REST)
Operational
90 days ago
100.0
% uptime
Today
STP - Sistema de Transferencias y Pagos
Operational
90 days ago
100.0
% uptime
Today
Monnet
Operational
90 days ago
100.0
% uptime
Today
Payouts
Operational
90 days ago
100.0
% uptime
Today
Banco de Crédito del Perú (BCP)
Operational
90 days ago
100.0
% uptime
Today
PIX
Operational
90 days ago
100.0
% uptime
Today
Bradesco
Operational
90 days ago
100.0
% uptime
Today
Viafintech
Operational
Customer checkout
Operational
Retailer API: API integration
Operational
Store API
Operational
Viacash Merchant API
Operational
Viafintech App
Operational
Income Access
Operational
90 days ago
100.0
% uptime
Today
Income Access - Event Relay System (S2S)
Operational
90 days ago
100.0
% uptime
Today
Income Access - SFTP
Operational
90 days ago
100.0
% uptime
Today
Income Access - Tracking
Operational
90 days ago
100.0
% uptime
Today
Income Access - White Labels (Client Websites)
Operational
Update -
We will be undergoing scheduled maintenance during this time.
May 26, 2026 - 16:07 UTC
Scheduled -
Please be advised that Paysafe will be performing scheduled maintenance on one of its services. Additional monitoring will be in place during and after the maintenance window. We do not anticipate any impact; however, if you experience any delays, transaction failures, or other unusual behavior, please notify Paysafe immediately.
Please be advised that on Wednesday May 27 from 11 PM - Thursday May 28 12 AM PET (May 28 4AM – 5 AM UTC), Paysafe will be performing a maintenance of one of its services. Additional monitoring will be in place during and post the maintenance.
We do not anticipate any impact to CIP generation however there could be intermittent payment transaction delays/failures that occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Reference ID: CHG0327500 Posted on
May 21, 2026 - 16:09 UTC
Please be advised that on Thursday May 28 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Ref id: CHG0327857 Posted on
May 26, 2026 - 15:01 UTC
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: INC0308088
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
May 26, 08:27 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0308088
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
May 26, 02:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 00:30 UTC
Scheduled -
Please be advised that on Tuesday, May 26th at 5:30 PM - 7:30 PM PST (Wednesday, May 27th 00:30 - 02:30 UTC), Paysafe will be performing a maintenance of several iPayment services. Additional monitoring will be in place during and post the maintenance. There is no impact expected.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
May 25, 13:38 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
May 25, 11:38 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: INC0308011
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
Completed -
The scheduled maintenance has been completed.
May 22, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 06:00 UTC
Scheduled -
Please be advised that on May 22, from 01:00 to 04:00 GMT-5 (06:00 - 09:00 UTC), our QR code partner will be performing planned maintenance on their services. During this time, their service will be temporarily unavailable.
However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: INC0307859
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
May 22, 02:46 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
MIM Paysafe
Reference ID: INC0307859
Versión en Español
Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Banco del Pichincha was remediating the situation. MIM Paysafe
Reference ID: INC0307751
May 21, 13:27 UTC
Monitoring -
Banco del Pichincha implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0307751
May 21, 13:05 UTC
Investigating -
Our partner Banco del Pichincha is investigating a potential issue with their services. We apologize for the impact this might have on your business. SafetyPay services remain fully operational. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
May 21, 09:00 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
May 21, 08:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 05:00 UTC
Scheduled -
Please be advised that on May 21, from 00:00 to 04:00 PE (May 21 05:00-09:00 UTC), our QR code partner will be performing planned maintenance on their services. During this time, their service will be Intermittently unavailable. However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.
Resolved -
Please be advised we experienced a degradation with Interac e-Transfer services between 12:15 UTC and 13:25 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Interac was remediating the situation.
Completed -
The scheduled maintenance has been completed.
May 19, 21:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 21:47 UTC
Scheduled -
Please be advised that our partner People's Group offices will be closed on Monday, May 18, 2026, in observance of Victoria Day. Funding and money movement for settlement will not occur on this day.
Funding and settlement will not be processed on Monday, May 18, 2026, and will instead be processed on the next business day, Tuesday, May 19, 2026.
Resolved -
The incident has been resolved successfully, and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner {PARTNER NAME} was remediating the situation. MIM Paysafe
Reference ID: INC0307463
May 19, 15:59 UTC
Monitoring -
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress.
MIM Paysafe
Reference ID: INC0307463
May 19, 15:35 UTC
Investigating -
We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: INC0307412
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
May 19, 10:21 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
MIM Paysafe
Reference ID: INC0307412
Versión en Español
Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.
Completed -
The scheduled maintenance has been completed.
May 19, 08:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 05:45 UTC
Scheduled -
Please be advised that on Tuesday, May 19th, from 5:45 to 8:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance. There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Completed -
The scheduled maintenance has been completed.
May 19, 04:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 04:01 UTC
Scheduled -
Dear All, Please be advised that on Monday, May 18, from 23:00 to 23:30 PE time (Tuesday, May 19, 04:00 to 04:30 UTC), Paysafe will be performing scheduled maintenance on one of its services. Additional monitoring will be in place during and after the maintenance window. We do not anticipate any impact; however, if you experience any delays, transaction failures, or other unusual behavior, please notify Paysafe immediately.
Completed -
The scheduled maintenance has been completed.
May 19, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 UTC
Scheduled -
Please be informed that People's group offices will be closed on Monday, May 18, 2026, in observance of Victoria Day. Funding and settlement will not be processed on Monday, May 18, 2026, and will instead be processed on the next business day, Tuesday, May 19, 2026. Where applicable, please ensure that the required funding is available to us beforehand to avoid any service disruption. Thank you for your understanding and continued business. Sincerely,
May 9, 11:56 UTC
Completed -
The scheduled maintenance has been completed.
May 18, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 UTC
Scheduled -
Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.
Resolved -
Please be advised we experienced a degradation with Moneris services between 5:13 UTC and 5:15 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PS Austria was remediating the situation. MIM Paysafe
Reference ID: INC0307244
May 16, 22:03 UTC
Investigating -
Our partner eps is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0307233
May 16, 16:35 UTC
Investigating -
We are investigating an issue with user withdrawals from Skrill Consumer Wallets to JP Morgan bank accounts. We are investigating alongside the bank with the highest priority. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
May 16, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 07:00 UTC
Scheduled -
Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.
Resolved -
Please note that the Payment processing email support queues for merchant and technical support have been restored and are now fully operational. Our support teams can now respond to tickets through the usual channels. Normal service has been resumed. We apologize for any inconvenience this may have caused to your business. Thank you for your patience.
Reference ID: INC0307190
May 15, 22:34 UTC
Investigating -
Please note that Payment processing email support queues for merchant and technical support are temporarily inaccessible to our support teams. As a result, there might be a delay in our support team's ability to respond to your support tickets. Until further notice for system and processing critical matters, please contact your account manager or dedicated support phone line to have your problem investigated. We apologize for the impact this might have on your business. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
May 15, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 05:00 UTC
Scheduled -
Please be advised that Paysafe will be performing scheduled maintenance on Friday, May 15, 2026, from 00:00 to 03:00 PE (05:00 - 08:00 UTC). During this 3-hour maintenance window, you may experience brief intermittent unavailability of CIP generation and Payments flow services. We apologize for any inconvenience this may cause and appreciate your understanding.
Resolved -
This incident has been resolved.
May 14, 15:56 UTC
Monitoring -
A solution has been implemented and activity on the impacted services is being monitored. We will keep you informed on progress.
MIM Paysafe
Reference ID: INC0306303
May 12, 08:53 UTC
Identified -
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress.
MIM Paysafe
Reference ID: INC0306303
May 11, 18:43 UTC
Investigating -
Please be advised that due to a technical issue, some merchants processing with Worldpay Bank via Paysafe (USA) may face a one business day delay on funding of some transactions processed on May 7th, 8th, 9th and 10th.
The issue is being investigated with the highest priority.
We apologize for the impact this has on your business. Thank you for your understanding. MIM Paysafe
Completed -
The scheduled maintenance has been completed.
May 13, 16:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:01 UTC
Scheduled -
Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS.
Issuing Services will experience a period of downtime during the above mentioned changes between 08:00 and 11:30 UTC.
Issuing authorisation services and BankWORKS web interfaces including WSM APIs, WebGUI and SelfServ will experience some downtime during the maintenance window.
Completed -
The scheduled maintenance has been completed.
May 13, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:00 UTC
Scheduled -
Please be advised that on Tuesday May 12 & 13 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.
There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.
Completed -
The scheduled maintenance has been completed.
May 12, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 08:00 UTC
Scheduled -
Please be advised that on Tuesday May 12 & 13 from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing a maintenance in their alternate datacenter center. Additional monitoring will be in place during and post the maintenance.
There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe
Reference ID: INC0306642
May 12, 07:39 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
MIM Paysafe
Versión en Español
Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.
MIM Paysafe
Reference ID: INC0306642
May 12, 06:38 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Completed -
The scheduled maintenance has been completed.
May 12, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 01:00 UTC
Scheduled -
Please be advised that during the above-mentioned timeframe, we will be performing a planned maintenance on our eCash services.
During the maintenance window, we expect up to 30 minutes of downtime, followed by limited functionality degradations. Additional monitoring will be in place during and post the maintenance.
Resolved -
This incident has been resolved.
May 12, 02:13 UTC
Investigating -
We are investigating issues with our paysafecard payment via myPaysafe account API and apologize for the impact this might have on your business. Our technical teams are working on a solution and will keep you informed on progress.
If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com MIM Paysafe
May 12, 01:59 UTC