Paysafe

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.78 % uptime
Today
PSC Payment Operational
90 days ago
100.0 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
100.0 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
eCash SafetyPay Operational
90 days ago
98.29 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
CCE - Cámara de Compensación Electrónica Operational
90 days ago
100.0 % uptime
Today
CIP Generation Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Express Application Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
99.99 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.99 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.99 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) Operational
90 days ago
99.96 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
99.99 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
99.98 % uptime
Today
Interchecks Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
Multibanco Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
99.99 % uptime
Today
US Banking Funding Services Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) Operational
90 days ago
100.0 % uptime
Today
VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
100.0 % uptime
Today
AptPay Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Partner Maintenance - Global Payments Jan 26, 2026 05:00-13:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga, & Summit Host Capture services

No service impact is expected.

Reference ID: CHG0309801
Posted on Dec 16, 2025 - 09:44 UTC

Partner Maintenance- People's group Jan 26, 2026 09:00-10:00 UTC

Please be advised that during the time-frame mentioned above our partner Peoples Group will perform planned maintenance on e-Transfer Services.

Please note that during the maintenance window, e-Transfer services will experience approximately 30 minutes of downtime.

Reference ID:CHG0313516
Posted on Jan 21, 2026 - 22:07 UTC

Partner Maintenance - Interac Jan 27, 2026 06:00-11:00 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer services.

Some service impact is expected.

Reference ID: CHG0312118
Posted on Jan 12, 2026 - 23:23 UTC

Partner Maintenance - Interac Jan 30, 2026 03:00-11:00 UTC

Please be advised that our partner INTERAC will be performing planned maintenance on their Interac MobilePay TSP services

Minimal impact is expected.

Reference ID: CHG0310204
Posted on Dec 18, 2025 - 07:16 UTC

Partner Maintenance- Interac Feb 10, 2026 03:00-11:00 UTC

Please be advised that our partner INTERAC will be performing planned maintenance on their Interac MobilePay TSP service.

No service impact is expected.

Reference ID: CHG0313812
Posted on Jan 24, 2026 - 08:51 UTC

Partner Maintenance - Interac Feb 17, 2026 03:00-11:00 UTC

Please be advised that our partner Interac will be performing planned maintenance on their Interac MobilePay TSP services.

Minimal service impact is expected.

Reference ID: CHG0313813
Posted on Jan 24, 2026 - 09:05 UTC

Partner Maintenance- People's group Mar 8, 2026 06:00-11:00 UTC

Please be advised that our partner People's group will be performing planned maintenance on their Interac e-Transfer service.

Interac e-Transfer services may experience approximately 60 minutes of downtime between 4:00 a.m. and 5:00 a.m. ET. There may be an additional downtime of approximately 60 minutes if a rollback is required



Reference ID: CHG0313499
Posted on Jan 21, 2026 - 18:16 UTC
Jan 25, 2026

No incidents reported today.

Jan 24, 2026
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Jan 24, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 06:00 UTC
Scheduled - Please be advised that our partner Interac will be performing a maintenance on their Interac MobilePay TSP services during the above mentioned time frame.

During the maintenance period MobilePay transactions might be declined.

Reference ID: CHG0313517
Jan 21, 22:29 UTC
Jan 23, 2026

No incidents reported.

Jan 22, 2026
Business Portal Data Population Delay
Resolved - This incident has been resolved.
Jan 22, 16:33 UTC
Identified - We are investigating a potential issue causing delays in reporting for some merchants.
This may result in delayed population of transactional data and reports in the Optic portal.
Our teams are working to resolve the issue with the highest priority.
We apologize for the impact this may have on your business.
Further updates will follow.

Reference ID: INC0293380
Jan 16, 11:17 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Jan 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 UTC
Scheduled - Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer.

During the maintenance window, Interac e-Transfer may experience approximately 10 minutes of service degradation between 1:00 a.m. and 1:10 a.m. UTC.

Reference ID:CHG0311131
Jan 5, 18:08 UTC
Jan 21, 2026
Service Disruption-Cardinal Commerce 3DS 2.0
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal Commerce was remediating the situation.
MIM Paysafe

Reference ID:INC0293992
Jan 21, 15:57 UTC
Monitoring - Our provider Cardinal Commerce implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0293992
Jan 21, 15:52 UTC
Investigating - Our partner Cardinal Commerce is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0293992
Jan 21, 15:42 UTC
Jan 20, 2026
Service Disruption - CCE
Resolved - This incident has been resolved.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.
Jan 20, 22:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 21:37 UTC
Identified - BCP has applied a partial block that prevents the processing of interoperable transactions originating from BCP to the Electronic Clearing House (CCE).
Jan 20, 20:41 UTC
Investigating - Our partner GMoney is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0293884
Jan 20, 20:29 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Jan 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 09:00 UTC
Scheduled - Dear All,

Please be advised that on Tuesday January 20 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Best Regards,
Jan 19, 16:07 UTC
Service Disruption - Skrill login
Resolved - The incident has been resolved successfully and the impacted services are fully restored.

We apologize for the impact this issue had on your business.

We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0293703
Jan 20, 09:43 UTC
Update - We are continuing to monitor for any further issues.
Jan 20, 09:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 20, 09:29 UTC
Update - We are continuing to work on a fix for this issue.
Jan 20, 08:20 UTC
Identified - Please be advised that we identified intermittent login issues to the Skrill platform.

Our teams are working to resolve the issue with the highest priority.

We apologize for the impact this may have on your business.

Further updates will follow.

MIM Paysafe

Reference ID:INC0293703
Jan 20, 08:05 UTC
Jan 19, 2026
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Jan 19, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:00 UTC
Scheduled - Please be advised that on Monday January 19 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Possible impacted services: NBX Payment Processing: (Paysafe.js)

Ref id: CHG0311661
Jan 15, 15:54 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Jan 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 09:01 UTC
Scheduled - Please be advised that on Monday January 19 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Possible impacted services: NBX Payment Processing: (Checkout V2)

Ref id: CHG0312070
Jan 15, 16:04 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026
Paysafe Planned Maintenance - PagoEfectivo - CCE
Completed - The scheduled maintenance has been completed.
Jan 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 19:20 UTC
Scheduled - Please be advised that CCE, in coordination with its providers Mastercard and CANVIA, will perform scheduled maintenance on the production environment on Saturday, January 17, 2026, between 05:00 and 10:00 a.m. UTC.
During this maintenance window, no service impact is expected. Transactions and services are anticipated to continue operating normally.
In the unlikely event that any delays, transaction failures, or other anomalies are observed during or immediately following the maintenance period please alert Paysafe immediately.

Reference ID:CHG0312857
Jan 16, 19:18 UTC
Jan 16, 2026
Jan 15, 2026
Service Disruption-PEOPLE TRUST (Interac e-Transfer)
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PEOPLE TRUST was remediating the situation.
MIM Paysafe

Reference ID:INC0293264
Jan 15, 13:30 UTC
Investigating - Our partner PEOPLE TRUST is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0293264
Jan 15, 13:01 UTC
Service Disruption-PEOPLE TRUST (Interac e-Transfer)
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PEOPLE TRUST was remediating the situation.
MIM Paysafe

Reference ID:INC0293264
Jan 15, 12:54 UTC
Monitoring - Our provider PEOPLE_TRUST implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0293264
Jan 15, 12:47 UTC
Investigating - Our partner PEOPLE_TRUST is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0293264
Jan 15, 12:27 UTC
Jan 14, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Jan 14, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their BankWORKS WSM APIs services.

No service impact is expected.

Reference ID: CHG0312003
Jan 12, 12:52 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Jan 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 09:00 UTC
Scheduled - Please be advised that on Wednesday, January 14, from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual, please alert Paysafe immediately.

Possible impacted services: NBX Payment Processing: (Card Core, APM API)

Ref ID: CHG0311792
Jan 12, 15:53 UTC
Jan 13, 2026
Service Disruption - PagoEfectivo - CCE
Resolved - The issue affecting CCE services has been fully resolved. All impacted services and transactional flows are now operating normally.
We are sorry for the disruption this caused to your business. Thank you for your patience and continued partnership.

Reference ID: INC0292969
Jan 13, 17:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 16:59 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 13, 15:52 UTC
Investigating - We are experiencing an issue impacting payment collection, caused by a failure in the CCE (Electronic Clearing House of Peru) directory reading process. Mitigation is being applied by redirecting traffic to an alternate solution, and services are stabilizing.
We apologize for any impact this may be having on your business. We value your partnership and appreciate your understanding while our partner works to remediate the situation.

Reference ID: INC0292969
Jan 13, 15:50 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Jan 13, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 04:45 UTC
Scheduled - Please be advised that on Tuesday Jan 13th from 4:45 to 8:45 AM UTC, we will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.


Reference ID: CHG0309791
Jan 12, 16:09 UTC
Jan 12, 2026
Service Disruption - PagoEfectivo - CCE
Resolved - The incident has been resolved. The disruption was caused by unannounced maintenance performed by CCE – Electronic Clearing House. Service has stabilized, and we will continue to closely monitor performance.
We apologize for the impact this issue may have had on your business.
We value your partnership and appreciate your understanding while our partner worked to remediate the situation.

MIM Paysafe

Reference ID: INC0292760
Jan 12, 16:59 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0292760
Jan 12, 15:58 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Jan 12, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 05:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga, & Summit Host Capture services

No service impact is expected.

Reference ID: CHG0309801
Dec 16, 09:44 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Jan 12, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 09:00 UTC
Scheduled - Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer.

e-Transfer downtime should be expected during the maintenance.

Reference ID: CHG0310395
Dec 18, 16:47 UTC
Service Disruption-VIP Preferred
Resolved - Please be advised we experienced a degradation with VIP Preferred services between {Start Time 06:38 UTC} and {End Time 06:41 UTC}.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0292778
Jan 12, 07:20 UTC
Jan 11, 2026
Service Disruption- Fiserv First Data
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Fiserv First Data was remediating the situation.
MIM Paysafe

Reference ID: INC0292748
Jan 11, 07:50 UTC
Investigating - Our partner Fiserv First Data is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0292748
Jan 11, 07:15 UTC
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