Update - Please note a solution has been implemented and no further delays are expected. Our teams continue working with the highest priority to process outstanding batches. More updates to follow.
Reference ID: INC0299487
Mar 13, 2026 - 11:54 UTC
Monitoring - Please be advised that our teams have successfully released the delayed payments which should be funded on the next banking cycle. We continue to actively monitor the funding flow to ensure no more delays will incur. We apologize for the impact this incident may have caused to your business.
MIM Paysafe
Reference ID: INC0299487
Mar 10, 2026 - 21:01 UTC
Update - We are continuing to work on a fix for this issue. More updates will follow.
MIM Paysafe
Reference ID: INC0299487
Mar 10, 2026 - 13:40 UTC
Identified - Please be advised the cause of the incident was identified. We are in the process of implementing a solution with the highest priority. We apologize for the impact this may have on your business. More updates will follow.
MIM Paysafe
Reference ID: INC0299487
Mar 10, 2026 - 09:26 UTC
Investigating - Please be advised that we are investigating an issue impacting some merchants integrated via Omaha (Fiserv) that's causing potential funding delays. We apologize for the impact this may have on your business. More updates will follow.
Mar 09, 2026 - 18:10 UTC
Skrill
Operational
90 days ago
100.0
% uptime
Today
Skrill API
Operational
90 days ago
100.0
% uptime
Today
Skrill Consumer Wallet
Operational
90 days ago
100.0
% uptime
Today
Skrill Marketing Website
Operational
90 days ago
100.0
% uptime
Today
Skrill Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
Skrill Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Skrill Status Notifications Service
Operational
90 days ago
100.0
% uptime
Today
Neteller
Operational
90 days ago
100.0
% uptime
Today
Neteller API
Operational
90 days ago
100.0
% uptime
Today
Neteller Consumer Wallet
Operational
90 days ago
100.0
% uptime
Today
Neteller Gateway
Operational
90 days ago
100.0
% uptime
Today
Neteller Marketing Website
Operational
90 days ago
100.0
% uptime
Today
Neteller Merchant Portal
Operational
90 days ago
100.0
% uptime
Today
Neteller Mobile Application
Operational
90 days ago
100.0
% uptime
Today
Paysafecard (merchant)
Operational
90 days ago
99.99
% uptime
Today
PSC Payment
Operational
90 days ago
100.0
% uptime
Today
PSC Payment myPaysafe
Operational
90 days ago
100.0
% uptime
Today
PSC Payout & Refund
Operational
90 days ago
100.0
% uptime
Today
Paysafecash Payment
Operational
90 days ago
100.0
% uptime
Today
eCash PagoEfectivo
Operational
90 days ago
100.0
% uptime
Today
eCash SafetyPay
Operational
90 days ago
99.99
% uptime
Today
eCash Settlement Report
Operational
90 days ago
100.0
% uptime
Today
eCash Store Locator B2B
Operational
90 days ago
100.0
% uptime
Today
Paysafecard (distributor)
Operational
90 days ago
100.0
% uptime
Today
Pin On Demand Distribution
Operational
90 days ago
100.0
% uptime
Today
Paysafecash Distribution
Operational
90 days ago
100.0
% uptime
Today
eCash Reconciliation Files
Operational
90 days ago
100.0
% uptime
Today
Rapid Transfer
Operational
90 days ago
100.0
% uptime
Today
PagoEfectivo
Operational
90 days ago
99.98
% uptime
Today
CCE - Cámara de Compensación Electrónica
Operational
90 days ago
99.98
% uptime
Today
CIP Generation
Operational
90 days ago
100.0
% uptime
Today
Merchant Portal (PagoEfectivo)
Operational
90 days ago
100.0
% uptime
Today
Merchant Notification (PagoEfectivo)
Operational
90 days ago
100.0
% uptime
Today
PagoEfectivo Wallet
Operational
90 days ago
99.96
% uptime
Today
Niubiz
Operational
90 days ago
100.0
% uptime
Today
GMoney
Operational
90 days ago
99.85
% uptime
Today
Banco de Crédito del Perú (BCP)
Operational
90 days ago
100.0
% uptime
Today
QR Payments
Operational
90 days ago
100.0
% uptime
Today
SafetyPay
Operational
90 days ago
99.91
% uptime
Today
Express Application
Operational
90 days ago
99.94
% uptime
Today
Merchant Portal (SafetyPay)
Operational
90 days ago
99.63
% uptime
Today
Notification Services (SafetyPay)
Operational
90 days ago
100.0
% uptime
Today
DirectWS (SOAP)
Operational
90 days ago
100.0
% uptime
Today
MPIAPI (REST)
Operational
90 days ago
100.0
% uptime
Today
STP - Sistema de Transferencias y Pagos
Operational
90 days ago
100.0
% uptime
Today
Viafintech
Operational
Customer checkout
Operational
Retailer API: API integration
Operational
Store API
Operational
Viacash Merchant API
Operational
Viafintech App
Operational
Income Access
Operational
90 days ago
100.0
% uptime
Today
Income Access - Event Relay System (S2S)
Operational
90 days ago
100.0
% uptime
Today
Income Access - SFTP
Operational
90 days ago
100.0
% uptime
Today
Income Access - Tracking
Operational
90 days ago
100.0
% uptime
Today
Income Access - White Labels (Client Websites)
Operational
Please be advised that on Monday, March 16, from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Reference ID: CHG0318976 Posted on
Mar 06, 2026 - 14:33 UTC
Please be advised that on Monday March 16 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Reference ID: CHG0319560 Posted on
Mar 12, 2026 - 20:22 UTC
Please be advised that on Wednesday March 18 from 5 AM - 10 AM ET (9 AM - 10 AM UTC), Paysafe will be performing a network maintenance. Additional monitoring will be in place during and post the maintenance.
There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.
Ref id: CHG0318715 Posted on
Mar 13, 2026 - 17:48 UTC
Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer services. There may be downtime during this maintenance window.
Reference ID: CHG0319205 Posted on
Mar 10, 2026 - 02:17 UTC
Please be advised that on Wednesday March 19 from 5 AM - 10 AM ET (9 AM - 10 AM UTC), Paysafe will be performing a network maintenance. Additional monitoring will be in place during and post the maintenance.
There is no impact expected to real time processing. If you experience any processing issues or anything else unusual please alert Paysafe immediately.
Ref id: CHG0318715 Posted on
Mar 13, 2026 - 17:48 UTC
Please be advised that there will be a planned maintenance of Interac IDP Services on March 22nd, 2026, from 08:00 to 11:00 UTC. Please note that debit cards transactions might be impacted during this maintenance.
Reference ID: CHG0315781 Posted on
Feb 09, 2026 - 13:43 UTC
Completed -
The scheduled maintenance has been completed.
Mar 11, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 08:00 UTC
Scheduled -
Dear All,
Please be advised that on Wednesday March 11 from 4:00-7:00 AM ET (8AM -11 PM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.
We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Resolved -
Please be advised that our partner has successfully restored their services. We have successfully switched traffic back to the primary provider. All services have been confirmed to be fully operational. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe Reference ID: INC0300087
Versión en Español
Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos. El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos. Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.
MIM Paysafe Reference ID: INC0300087
Mar 11, 19:05 UTC
Update -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
MIM Paysafe
Versión en Español
Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.
MIM Paysafe
Mar 11, 18:23 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
MIM Paysafe
Versión en Español
Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa. Los servicios afectados ya están totalmente operativos. Seguimos informando.
MIM Paysafe
Mar 11, 17:58 UTC
Identified -
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0300087
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0299932
Mar 10, 22:34 UTC
Identified -
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress.
MIM Paysafe
Reference ID: INC0299932
Mar 10, 22:17 UTC
Investigating -
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Reference ID: INC0299932
Mar 10, 21:01 UTC
Monitoring -
We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Reference ID: INC0299932
Mar 10, 20:57 UTC
Identified -
New incident: Investigating
Please be advised that our QR code partner is currently experiencing service degradation. We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Versión en Español
Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio. Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible. Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca. Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio. Publicaremos nuevas actualizaciones a medida que tengamos más información.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0299903
Mar 10, 19:44 UTC
Identified -
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress.
Completed -
The scheduled maintenance has been completed.
Mar 10, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 08:00 UTC
Scheduled -
Please be advised that on Tuesday, March 10 from 4:00-6:00 AM ET (8-10 AM UTC), we will be performing a maintenance on one of our micro-services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected, however, if you do experience any delays, transaction failures, or anything else unusual please alert us immediately.
Completed -
The scheduled maintenance has been completed.
Mar 10, 08:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 04:45 UTC
Scheduled -
Dear All,
Please be advised that on Tuesday March 10th from 4:45 to 8:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance. There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Completed -
The scheduled maintenance has been completed.
Mar 10, 08:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 05:00 UTC
Scheduled -
Please be advised that on March 10, from 05:00 UTC to 08:00 UTC, our QR code partner will be performing planned maintenance on their services.
During this time, their service will be temporarily unavailable. However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.
Completed -
The scheduled maintenance has been completed.
Mar 10, 06:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 04:45 UTC
Scheduled -
Please be advised that on March 10, from 04:50 UTC to 06:30 UTC, we will be performing scheduled maintenance on our QR Payments service. During this time, the service may experience brief intermittent interruptions.
Completed -
The scheduled maintenance has been completed.
Mar 9, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 09:01 UTC
Scheduled -
Please be advised that on Monday March 9 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Completed -
The scheduled maintenance has been completed.
Mar 9, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 08:00 UTC
Scheduled -
Please be advised that on March 9, from 08:00 UTC to 09:00 UTC, our QR code partner will be performing planned maintenance on their services. During this one-hour window, payment confirmations may experience temporary delays, with up to two brief delays possible.
Resolved -
Please be advised we experienced a degradation with People's Trust services between {Start Time 01:57 UTC} and {End Time 01:59 UTC}. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Worldpay Vantiv was remediating the situation. MIM Paysafe
Reference ID: INC0299576
Mar 8, 13:20 UTC
Monitoring -
Our provider Worldpay Vantiv implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID:INC0299576
Mar 8, 10:28 UTC
Investigating -
Our partner Worldpay Vantiv is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
Mar 8, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 06:00 UTC
Scheduled -
Please be advised that our partner People's group will be performing planned maintenance on their Interac e-Transfer service.
Interac e-Transfer services may experience approximately 60 minutes of downtime between 4:00 a.m. and 5:00 a.m. ET. There may be an additional downtime of approximately 60 minutes if a rollback is required
Completed -
The scheduled maintenance has been completed.
Mar 7, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 05:05 UTC
Scheduled -
Please be advised that on March 7, from 05:00 UTC to 08:00 UTC, our QR code partner will be performing planned maintenance on their services.
During this time, their service will be temporarily unavailable. However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation.
MIM Paysafe
Reference ID: INC0299408
Mar 6, 08:57 UTC
Monitoring -
Our partner Cardinal implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0299408
Mar 6, 08:44 UTC
Investigating -
Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
Mar 5, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 03:00 UTC
Scheduled -
Please be advised that our partner INTERAC will be performing planned maintenance on their Interac MobilePay TSP services. Minimal impact is expected.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0299030
Mar 4, 16:20 UTC
Investigating -
We have been made aware of an internal issue at the US Federal Reserve that is impacting the processing of ACH transactions. As a result, US merchants may experience delays in receiving settlement funding to their accounts. Customers may also experience delays in receiving acknowledgements for files transmitted for the March 3rd business day, as well as delays affecting the same day ACH window and the first ACH window for future dated items. We will continue to provide updates as information becomes available and apologize for any inconvenience.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0299187
Mar 4, 16:16 UTC
Investigating -
We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Completed -
The scheduled maintenance has been completed.
Mar 4, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 09:00 UTC
Scheduled -
Please be advised that on Wednesday March 4 from 4:00-6:00 AM ET (9-11 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0299121
Mar 4, 09:13 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0298947
Mar 3, 11:41 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID:INC0298932
Mar 3, 04:19 UTC
Update -
We are continuing to monitor for any further issues.
Mar 3, 03:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 3, 03:39 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Investigating -
Our partner Interac e-Transfer is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation.
MIM Paysafe
Reference ID: INC0298717
Feb 28, 15:00 UTC
Monitoring -
Please be advised that our QR code partner is currently experiencing service degradation. We have successfully applied mitigation measures and rerouted the traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.
Resolved -
Please be advised we experienced a degradation with 3DS services between 00:51 UTC and 01:20 UTC. The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while the situation was being remediated.
MIM Paysafe
Reference ID: INC0298678
Feb 27, 20:21 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
Feb 27, 18:50 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We have applied mitigation measures to reroute traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business.
Investigating -
We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business. Further updates will follow.
Resolved -
The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our QR partner was remediating the situation. MIM Paysafe
Reference ID: INC0298520
Feb 27, 02:45 UTC
Monitoring -
Please be advised that we have successfully rerouted the traffic to our alternate solution. Affected services are now fully operational. More updates to follow.
Reference ID: INC0298520
Feb 26, 23:24 UTC
Investigating -
Please be advised that our QR code partner is currently experiencing service degradation. We have applied mitigation measures to reroute traffic to our alternate solution. Our teams remain actively engaged and are closely monitoring the situation. We apologize for the impact this might have on your business. Further updates will follow.