Paysafe
Partner Maintenance - WorldPay
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 2026 - 10:01 UTC
Scheduled - Please be advised that our partner Worldpay will be performing planned maintenance on their eCommerce (VAP) platform.

During the maintenance window Online Tokenization Processing and eProtect Tokenization Processing may experience intermittent request timeouts.

Reference ID: CHG0324753
Apr 30, 2026 10:00-12:00 UTC
Service Disruption - QR Code Partner
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Apr 27, 2026 - 23:55 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0305105
Apr 27, 2026 - 23:14 UTC
Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
100.0 % uptime
Today
PSC Payment Operational
90 days ago
100.0 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
100.0 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
eCash SafetyPay Operational
90 days ago
100.0 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
99.98 % uptime
Today
CCE - Cámara de Compensación Electrónica Operational
90 days ago
99.98 % uptime
Today
CIP Generation Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
100.0 % uptime
Today
Niubiz Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
99.93 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
QR Payments Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Express Application Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) Operational
90 days ago
100.0 % uptime
Today
STP - Sistema de Transferencias y Pagos Operational
90 days ago
100.0 % uptime
Today
Monnet Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout Operational
Retailer API: API integration Operational
Store API Operational
Viacash Merchant API Operational
Viafintech App Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management Operational
Payments Operational
Prepaid Cards Operational
Webhooks Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
99.99 % uptime
Today
Account Updater Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.99 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.99 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Fiserv (Omaha) Funding Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Under Maintenance
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
AptPay Operational
90 days ago
100.0 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
iDEAL bank-transfers Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
99.82 % uptime
Today
Interchecks Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Klarna bank-transfers Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
99.98 % uptime
Today
Multibanco Operational
90 days ago
99.98 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
US Banking Funding Services Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) Operational
90 days ago
100.0 % uptime
Today
VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Partner Maintenance - Global Payments May 4, 2026 04:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Posted on Apr 15, 2026 - 22:51 UTC

Payment Processing Planned Maintenance May 4, 2026 08:00-09:00 UTC

Please be advised that on Monday, May 4, from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing SSL certificate update for a number of our endpoints. For most customers, no action is required, as certificate updates are typically handled automatically. However, in rare instances, an environment might require a manual update depending on its architecture and set up.

Impacted endpoints include:
• webservices.optimalpayments.com
• www.netbanx.com
• webservice.paymentxp.com
• realtime.firepay.com
• callback.netbanx.com
• api.paysafe.com
• api.optimalpayments.com
• api.neteller.com
• api.netbanx.com
• api.0.netbanx.com

If you have any questions, please don’t hesitate to reach out to our Support team or your Customer Success contact—we’re happy to help.
Thank you for your continued partnership.

Reference ID: CHG0314821
Posted on Apr 28, 2026 - 16:07 UTC

Partner Maintenance - Global Payments May 11, 2026 04:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Posted on Apr 15, 2026 - 22:53 UTC

Partner Maintenance - Worldpay May 16, 2026 06:00-18:00 UTC

Please be advised that our partner Worldpay will be performing planned maintenance on their services.

Some impact can be expected during the maintenance.

Reference ID: CHG0324276
Posted on Apr 22, 2026 - 01:24 UTC

Partner Maintenance - Global Payments May 16, 2026 07:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Posted on Apr 15, 2026 - 22:54 UTC

Partner Maintenance - Fiserv First Data May 17, 2026 04:00-10:00 UTC

Please be advised that our partner Fiserv will be performing planned maintenance.


Reference ID:CHG0323397
Posted on Apr 14, 2026 - 16:53 UTC

Partner Maintenance - Global Payments May 18, 2026 04:00-12:00 UTC

Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0323564
Posted on Apr 15, 2026 - 22:53 UTC

Partner Maintenance - Interac Jun 21, 2026 04:30-12:30 UTC

Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer service.

Some service impact is expected.

Reference ID: CHG0321985
Posted on Mar 31, 2026 - 19:23 UTC
Apr 30, 2026
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Apr 30, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 29, 16:11 UTC
Update - Please be advised that on Thursday, April 30, from 4:00-6:00 AM ET (8 AM - 10 AM UTC), we will be performing maintenance on several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual, please alert us immediately.

Reference ID: CHG0324760 ; CHG0325134
Apr 30, 08:00 UTC
Scheduled - Please be advised that on Thursday, April 30, from 4:00-6:00 AM ET (8 AM - 10 AM UTC), we will be performing maintenance on several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual, please alert us immediately.

Reference ID: CHG0324760; CHG0325134
Apr 30, 08:00 UTC
Partner Maintenance- Worldpay
Completed - The scheduled maintenance has been completed.
Apr 30, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 06:00 UTC
Scheduled - Please be advised that our partner Worldpay will be performing planned maintenance on their data centers

No service impact is expected.

Reference ID: CHG0322560
Apr 6, 15:41 UTC
Apr 29, 2026
NBX Planned/Scheduled release
Completed - The scheduled maintenance has been completed.
Apr 29, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 08:00 UTC
Scheduled - Please be advised that on Wednesday April 29 from 4:00-7:00 AM ET (8 AM -11 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.


Ref id: CHG0323767
Apr 23, 14:36 UTC
Apr 28, 2026
Partner Maintenance - WorldPay
Completed - The scheduled maintenance has been completed.
Apr 28, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 19:00 UTC
Scheduled - Please be advised that our partner WorldPay will be performing planned maintenance on their CORE/RAFT Platform

During the maintenance window:
• UTP website login to be down
• EMV simulators to be down
• Test Raft (7 series) will remain up
o Test EMV Cards or any card that requires a simulator will decline
o WP Test MSR Cards will work

Reference ID:CHG0324755
Apr 24, 18:28 UTC
Paysafe Planned Maintenance - iPayment release
Completed - The scheduled maintenance has been completed.
Apr 28, 02:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 00:30 UTC
Scheduled - Please be advised that on Tuesday, April 28th, from 00:30 to 02:30 AM UTC, Paysafe will be performing an iPayment Platform Release.
Additional monitoring will be in place during and post the maintenance.

Reference ID: CHG0324441
Apr 24, 13:48 UTC
Apr 27, 2026
Paysafe Planned Maintenance- ViaFintech
Completed - The scheduled maintenance has been completed.
Apr 27, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 21:00 UTC
Scheduled - We will be undergoing scheduled maintenance on Viafintech during the indicated time.
There is an expected downtime of the service for the entire maintenance window.

Reference ID: CHG0321633
Apr 20, 07:19 UTC
Service Disruption - QR Code Partner
Resolved - This incident has been resolved.
Apr 27, 18:17 UTC
Update - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Apr 27, 15:00 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 14:33 UTC
Identified - Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Apr 27, 14:33 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Apr 27, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 04:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0319857
Mar 15, 10:45 UTC
Apr 26, 2026
Partner Maintenance - QR Code Partner
Completed - The scheduled maintenance has been completed.
Apr 26, 12:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 04:00 UTC
Scheduled - Please be advised that on April 25, from 23:00 to 07:00 on April 26 PE (April 26 04:00-12:00 UTC), our QR code partner will be performing planned maintenance on their services.

During this time, their service will be temporarily unavailable. However, we will take the necessary measures to ensure transaction capability remains stable by routing traffic to our alternate solution.

Reference ID: CHG0324118
Apr 21, 01:20 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Apr 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 03:00 UTC
Scheduled - Please be advised that our partner INTERAC will be performing planned maintenance on their Interac MobilePay TSP services. Minimal impact is expected.

Reference ID: CHG0318560
Mar 4, 05:35 UTC
Apr 25, 2026
Paysafe Planned Maintenance- MCPS
Completed - The scheduled maintenance has been completed.
Apr 25, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 14:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on MCPS.
No service impact is expected.

Reference ID: CHG0323340
Apr 20, 14:07 UTC
Apr 24, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Apr 24, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 14:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their services. During that time, BankWORKS WSM APIs, Self Serv and WebGUI will experience a downtime of 3 - 5 minutes.

Reference ID: CHG0324674
Apr 24, 09:46 UTC
Partner Maintenance-Peoples Group – Interac
Completed - The scheduled maintenance has been completed.
Apr 24, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 10:00 UTC
Scheduled - Please be advised that our partner Peoples Group will be performing planned maintenance on their E-transfer services.There may be downtime during this maintenance window.

Ref ID:CHG0323419
Apr 14, 21:24 UTC
Paysafe Planned Maintenance - MTEST
Completed - The scheduled maintenance has been completed.
Apr 24, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on MTEST.

During this maintenance, there is a possibility of service degradation between 7:00 PM EST April 23rd 2026 and 1:00 AM EST April 24th 2026 (11:00 PM UTC April 23rd 2026 - 06:00 AM UTC April 24th 2026 )

Reference ID: CHG0324112
Apr 20, 17:49 UTC
Apr 23, 2026
Service Disruption - EU Acquiring Merchant Payments & Reports
Resolved - Please note the issue affecting batch transaction processing on our partner's side has now been fully resolved.
Our partner has confirmed full recovery of all impacted services and processes. 
Clearing, merchant funding, and all related report processing are fully restored and operating normally.
Files for all impacted dates - April 21st, 22nd and 23rd have been successfully received and processed. 
Our operational teams are working with the highest priority to consolidate all outstanding payments and release them as soon as possible.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner was remediating the situation.  
MIM Paysafe

Reference ID: INC0304363
Apr 23, 08:36 UTC
Monitoring - Please be advised that following our previous communication, our partner has confirmed that processing for the April 21st has now been completed.
However, processing of the current business - April 22nd is still ongoing.
As a result, Paysafe Acquiring (Europe) merchants may continue to experience delays in clearing, merchant funding and payment details & account statement report.
Our partner continues to work with the highest priority to restore normal service levels as soon as possible.
Thank you for your understanding and apologize for the impact this might have on your business!
Further updates will follow.

Reference ID: INC0304363
Apr 22, 09:47 UTC
Identified - Please be advised that due to a technical issue on our processor side, Paysafe Acquiring (Europe) merchants and may be affected by a funding delay today. They have also confirmed that clearing of transactions is delayed which will result in delayed postings and may result in delayed funding.

Our processor is working with the highest priority on resolving the issues and restoring normal batch processing.
Thank you for your understanding and apologize for the impact this might have on your business!
Further updates will follow.

Reference ID: INC0304363
Apr 21, 15:19 UTC
Investigating - Dear All,

Please be advised that due to a technical issue on our partner side, EU Acquiring merchants and partners payments and reports may be processed with a one day delay.

Our partner is working with the highest priority on resolving the issues and restoring normal batch processing.
Thank you for your understanding and apologize for the impact this might have on your business!
Further updates will follow.

MIM Paysafe

Reference ID: INC0304363
Apr 21, 08:56 UTC
Paysafe Urgent Maintenance - Processing and APIs
Completed - The scheduled maintenance has been completed.
Apr 23, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 08:00 UTC
Scheduled - Please be advised that on Thursday, April 23rd between 8:00 UTC and 9:00 UTC, we will be performing an urgent maintenance of our Processing and API services . Additional monitoring will be in place during and post the maintenance.

There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0324406
Apr 23, 07:46 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Apr 23, 06:56 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Apr 23, 05:31 UTC
Identified - New incident: Investigating

Please be advised that our QR code partner is currently experiencing service degradation.
We are initiating mitigation measures to reroute the traffic to our alternate solution in order to restore normal service operation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Estamos implementando medidas de mitigación para redirigir el tráfico hacia nuestra solución alternativa y así restablecer el funcionamiento normal lo antes posible.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe
Apr 23, 05:08 UTC
Apr 22, 2026
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Apr 22, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 08:00 UTC
Scheduled - Please be advised that on Wednesday April 22 from 4:00-7:00 AM ET (8 AM -11 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0323767
Apr 20, 18:21 UTC
eCash Production Release
Completed - The scheduled maintenance has been completed.
Apr 22, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 05:45 UTC
Scheduled - Please be advised that on Wednesday April 22nd from 5:45 to 8:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services.
There is no impact expected.

Reference ID:CHG0323033
Apr 21, 07:00 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
Todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0304536
Apr 22, 06:37 UTC
Investigating - Please be advised that our QR code partner is currently experiencing service degradation.
Our teams remain actively engaged and are closely monitoring the situation.
We apologize for the impact this might have on your business. Further updates will follow.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR presenta actualmente una degradación en el servicio.
Nuestros equipos continúan trabajando activamente y monitoreando la situación de cerca.
Lamentamos profundamente las molestias e impacto que esto pueda estar causando en su negocio.
Publicaremos nuevas actualizaciones a medida que tengamos más información.

MIM Paysafe

Reference ID: INC0304536
Apr 22, 06:19 UTC
Service Disruption - Multibanco
Resolved - This incident has been resolved.
Apr 22, 03:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 03:06 UTC
Identified - Our provider Multibanco has identified the root cause and is working on implementing a solution.

MIM Paysafe

Reference ID: INC0304519
Apr 22, 01:39 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0304519
Apr 22, 00:27 UTC
Apr 21, 2026
Paysafe Planned Maintenance - Processing and APIs
Completed - The scheduled maintenance has been completed.
Apr 21, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 12:00 UTC
Scheduled - Please be advised that we will be performing an urgent maintenance of our Processing and API services starting at 8:00 AM EST/ 12:00 UTC.
The maintenance will be done as preventive measure following a downstream service provider incident.
Additional monitoring will be in place during and post the maintenance.

There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: INC0304383
Apr 21, 11:51 UTC
Paysafe Planned Maintenance
Completed - Test activities have been postponed due to a constraint not posing a risk to operations and will be rescheduled to a later date.
Apr 21, 01:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 01:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on paysafecard services.

Reference ID: CHG0321468
Apr 14, 11:53 UTC
Apr 20, 2026
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Apr 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 04:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0319857
Mar 15, 10:44 UTC
Partner Maintenance - Cardinal
Completed - The scheduled maintenance has been completed.
Apr 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 12:00 UTC
Scheduled - Please be advised that our partner Cardinal will be performing planned maintenance on their network and database.

No service impact is expected.

Reference ID: CHG0321748
Mar 30, 16:24 UTC
Apr 19, 2026
Partner Maintenance - BCP
Completed - The scheduled maintenance has been completed.
Apr 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 05:00 UTC
Scheduled - Please be advised that our banking partner, BCP – Banco de Crédito del Perú, will be performing scheduled maintenance on Sunday, April 19, 2026, from 00:00 to 06:00 PE (05:00 to 11:00 UTC).
During this maintenance window, some services and channels, including Yape, may experience temporary unavailability or intermittent issues. As a result, Payments, Collections and Top-Ups processed through BCP may be impacted during this period.
All services are expected to be fully restored after 06:00 PE (11:00 UTC).
We appreciate your understanding and patience during this scheduled maintenance.

Reference ID:CHG0323892
Apr 17, 18:02 UTC
Partner Maintenance - Interac
Completed - The scheduled maintenance has been completed.
Apr 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 06:00 UTC
Scheduled - Please be advised that our partner Interac will be performing a manitenance during the timeframe mentioned above.
Interac e-Transfer may experience approximately 60 minutes of downtime between 8:00 a.m. and 9:00 a.m. UTC.

Reference ID: CHG0321202
Mar 25, 20:47 UTC
Apr 18, 2026
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe

Reference ID: INC0304201
Apr 18, 11:15 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe

Reference ID: INC0304201
Apr 18, 05:17 UTC
Payment Processing Service Disruption
Resolved - This incident has been resolved.

Reference ID: INC0304210
Apr 18, 09:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 08:50 UTC
Investigating - We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Apr 18, 08:22 UTC
Apr 17, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Apr 17, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 08:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing a planned monthly maintenance on their services.

Some service impact is expected.

Reference ID: CHG0323635
Apr 16, 09:19 UTC
Partner Maintenance - Global Payments
Completed - The scheduled maintenance has been completed.
Apr 17, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 07:00 UTC
Scheduled - Please be advised that our partner Global Payments will be performing planned maintenance on their Sierra, Saratoga & Summit Host Capture services.

Minimal service impact is expected.

Reference ID: CHG0319857
Mar 15, 10:46 UTC
Service Disruption - QR Code Partner
Resolved - Please be advised that our partner has successfully restored their services.
We have successfully switched traffic back to the primary provider.
All services have been confirmed to be fully operational.
We value your partnership and appreciate your understanding while our partner was remediating the situation.

MIM Paysafe


Versión en Español

Les informamos que nuestro proveedor de códigos QR ha implementado la solución correspondiente y los servicios se encuentran completamente restablecidos.
El tráfico ha sido redirigido exitosamente al proveedor principal y todos los servicios han sido verificados y confirmados como plenamente operativos.
Valoramos su confianza y agradecemos su comprensión durante la resolución de esta incidencia.

MIM Paysafe
Apr 17, 07:12 UTC
Monitoring - Please be advised that we have successfully rerouted the traffic to our alternate solution.
Affected services are now fully operational.
More updates to follow.

MIM Paysafe


Versión en Español

Les informamos que hemos redirigido exitosamente el tráfico a nuestra solución alternativa.
Los servicios afectados ya están totalmente operativos.
Seguimos informando.

MIM Paysafe
Apr 17, 06:59 UTC
Apr 16, 2026
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Apr 16, 16:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:30 UTC
Scheduled - Please be advised that our partner RS2 will be performing a planned monthly maintenance on their services.

Some service impact is expected.

Reference ID: CHG0323635
Apr 16, 09:16 UTC
Service Disruption - Moneris
Resolved - Please be advised we experienced a degradation with Moneris services between 07:20 UTC and 07:36 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0303988
Apr 16, 07:30 UTC
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