Paysafe Planned Maintenance - Processing and APIs

Scheduled Maintenance Report for Paysafe

Completed

Please be advised we encountered unexpected issues during the maintenance activity.
due to this you may have experienced intermittent failures and slowness.
We apologise for the impact this might have on your business.
The activity has been postponed. The new window will be shared shortly.

Posted Dec 03, 2025 - 09:28 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 03, 2025 - 09:00 UTC

Scheduled

Please be advised that on 03 December, 2025, we will be performing a maintenance of our Processing and API services . Additional monitoring will be in place during and post the maintenance.

There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID:CHG0306656

Posted Dec 02, 2025 - 18:18 UTC

This scheduled maintenance affected: iGaming APMs (iGaming - DW - iACH, iGaming - Interchecks, iGaming - Mazooma, iGaming - PaysafeCard, iGaming - PaysafeCash, iGaming - Sightline API, iGaming - Skrill, iGaming - Venmo, iGaming - VIP Preferred, iGaming - Pay by Bank), Merchant Portals (NetBanx Back Office, OPTIC Portal), and Processing and APIs (Card payments API, Checkout (Legacy) API, Checkout V1, Checkout V2, Customer Vault API, Direct Debit API, Hosted API (UPP), Identity API, Onboarding API, Paysafe.js, Recurring billing API, Prepaid API, Unity Payments API, 3DS V2).