Service Disruption - Paysafecard Payments

Incident Report for Paysafe

Identified

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0324748
Posted Oct 10, 2026 - 22:25 UTC

Update

We are continuing to investigate the incident.
MIM Paysafe

Reference ID: INC0324748
Posted Oct 10, 2026 - 17:17 UTC

Update

Our teams are still investigating.
We will keep you informed on further progress.
MIM Paysafe

Reference ID:INC0324748
Posted Oct 10, 2026 - 15:22 UTC

Investigating

We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0324748
Posted Oct 10, 2026 - 13:06 UTC
This incident affects: Paysafecard (merchant) (PSC Payment).