Payment Processing Planned Maintenance

Scheduled for May 4, 08:00 - 09:00 UTC

Scheduled

Please be advised that on Monday, May 4, from 4 AM - 5 AM ET (8 AM - 9 AM UTC), Paysafe will be performing SSL certificate update for a number of our endpoints. For most customers, no action is required, as certificate updates are typically handled automatically. However, in rare instances, an environment might require a manual update depending on its architecture and set up.

Impacted endpoints include:
• webservices.optimalpayments.com
• www.netbanx.com
• webservice.paymentxp.com
• realtime.firepay.com
• callback.netbanx.com
• api.paysafe.com
• api.optimalpayments.com
• api.neteller.com
• api.netbanx.com
• api.0.netbanx.com

If you have any questions, please don’t hesitate to reach out to our Support team or your Customer Success contact—we’re happy to help.
Thank you for your continued partnership.

Reference ID: CHG0314821

Posted Apr 28, 2026 - 16:07 UTC

This scheduled maintenance affects: Processing and APIs (Account Updater, AMR, Automated onboarding (Payfac & Simplified onboarding), Batch Upload, Card payments API, Checkout (Legacy) API, Checkout V1, Checkout V2, Customer Vault API, Direct Debit API, Hosted API (UPP), Identity API, Merchant Payments, Onboarding API, Paysafe.js, Recurring billing API, Prepaid API, Unity Payments API, 3DS V2, Webhooks Notification Delivery API) and iGaming APMs (iGaming - Interchecks, iGaming - Mazooma, iGaming - Sightline API, iGaming - Venmo, iGaming - VIP Preferred, iGaming - Pay by Bank).