Service Disruption - Paysafecard Payments

Incident Report for Paysafe

Resolved

The incident has been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0325720

Posted Oct 18, 2026 - 17:32 UTC

Monitoring

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0325720

Posted Oct 18, 2026 - 17:07 UTC

Investigating

We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0325720

Posted Oct 18, 2026 - 17:06 UTC

This incident affected: Paysafecard (merchant) (PSC Payment, PSC Payment myPaysafe, PSC Payout & Refund, Paysafecash Payment).