BCP Bank Integration Service Disruption

Incident Report for Paysafe

Resolved

Please be advised the maintenance by BCP Bank has been completed.
Connectivity is now restored and the integration is up and running.
We apologize for the impact this issue had on your business.
MIM Paysafe

Reference ID: INC0263431

Posted May 13, 2025 - 09:33 UTC

Investigating

Please be advised that BCP Bank integrations for SafetyPay and PagoEfectivo are currently unavailable.
This is due to a unplanned maintenance performed by BCP bank.
The maintenance is scheduled to last from 07:10 UTC to 09:00 UTC

Reference ID: INC0263431

Posted May 13, 2025 - 08:24 UTC

This incident affected: PagoEfectivo (CIP Generation) and SafetyPay (DirectWS (SOAP)).