US Merchant Billing Statements Delay

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Posted Dec 10, 2024 - 14:13 UTC

Investigating

We are aware that there will be delays with the November Fiserv merchant billing statements and are actively working to resolve the issue. We apologize for any inconvenience this may cause and will follow up once the issue is resolved.

As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.

Posted Nov 27, 2024 - 16:52 UTC

This incident affected: Third Parties (Fiserv First Data).