Service Disruption - Interac

Incident Report for Paysafe

Resolved

Please be advised that we experienced a degradation on our partner's TNS side, which impacted Interac e-Transfer payments and resulted in heightened card payment declines.
The issue has since been resolved, and we have confirmed with our partner that systems are stable and operating normally. We apologize for any impact this may have had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0322950

Posted Sep 24, 2026 - 19:10 UTC

This incident affected: Processing and APIs (Card payments API) and Third Parties (Handpoint (Interac), Interac e-Transfer).