Service Disruption - GMONEY

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner GMoney was remediating the situation.
MIM Paysafe

Reference ID:INC0277340
Posted Aug 30, 2025 - 22:02 UTC

Identified

Our provider GMoney has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0277340
Posted Aug 30, 2025 - 21:00 UTC

Investigating

Our partner GMONEY is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0277340
Posted Aug 30, 2025 - 20:40 UTC
This incident affected: Third Parties (GMoney).