Service Disruption - CCE

Incident Report for Paysafe

Resolved

This incident has been resolved.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

Posted Jan 20, 2026 - 22:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 20, 2026 - 21:37 UTC

Identified

BCP has applied a partial block that prevents the processing of interoperable transactions originating from BCP to the Electronic Clearing House (CCE).

Posted Jan 20, 2026 - 20:41 UTC

Investigating

Our partner GMoney is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0293884

Posted Jan 20, 2026 - 20:29 UTC

This incident affected: PagoEfectivo (CCE - Cámara de Compensación Electrónica).