Service Disruption-Digital Wallets

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0274317
Posted Aug 06, 2025 - 14:34 UTC

Monitoring

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0274317
Posted Aug 06, 2025 - 14:25 UTC

Investigating

We are investigating (a) potential issue(s) with the service(s) mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0274317
Posted Aug 06, 2025 - 14:05 UTC
This incident affected: Skrill (Skrill API, Skrill Consumer Wallet, Skrill Mobile Application) and Neteller (Neteller API, Neteller Consumer Wallet, Neteller Gateway, Neteller Mobile Application).