Service Disruption - ACH withdrawals

Incident Report for Paysafe

Identified

We are currently investigating an issue where ACH withdrawals are temporarily unavailable due to a third‑party banking limitation. Merchants may experience delays with ACH withdrawals during this time. Our teams are actively working with the bank to resolve the issue and will provide updates as more information becomes available. Important note: This issue only impacts withdrawals from a Merchant’s balance to their bank account; processing of customer payments to Merchants is not affected.

MIM Paysafe

Reference ID: INC0302791

Posted Apr 03, 2026 - 18:17 UTC

This incident affects: Skrill (Skrill API).