Service Disruption - Merchant Payments for Worldpay Bank via Paysafe (USA) Merchants

Incident Report for Paysafe

Resolved

This incident has been resolved.
Posted May 14, 2026 - 15:56 UTC

Monitoring

A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0306303
Posted May 12, 2026 - 08:53 UTC

Identified

The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0306303
Posted May 11, 2026 - 18:43 UTC

Investigating

Please be advised that due to a technical issue, some merchants processing with Worldpay Bank via Paysafe (USA) may face a one business day delay on funding of some transactions processed on May 7th, 8th, 9th and 10th.

The issue is being investigated with the highest priority.

We apologize for the impact this has on your business.
Thank you for your understanding.
MIM Paysafe

Reference ID: INC0306303
Posted May 11, 2026 - 16:30 UTC
This incident affected: Processing and APIs (Merchant Payments).