The incident has been resolved successfully, and the impacted services were verified to be fully operational. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while we were remediating the situation. MIM Paysafe
Reference ID: INC0289251
Posted Dec 03, 2025 - 10:27 UTC
Monitoring
Please be advised we encountered unexpected issues during the maintenance activity referenced in CHG0306656. Due to this you may have experienced intermittent failures and slowness. We apologise for the impact this might have on your business. The activity has been postponed. The new window will be shared shortly. A solution has been implemented and impacted services have fully recovered. We will keep you informed on progress.
MIM Paysafe
Reference ID: INC0289251
Posted Dec 03, 2025 - 09:58 UTC
Investigating
We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Posted Dec 03, 2025 - 09:14 UTC
This incident affected: Processing and APIs (Card payments API, Unity Payments API).