Unity Payments API Service Disruption

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0263614

Posted May 14, 2025 - 09:37 UTC

Update

We are continuing to monitor for any further issues.

Posted May 14, 2025 - 09:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 14, 2025 - 08:20 UTC

Investigating

We are investigating a potential issue with our Unity Payments API services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Posted May 14, 2025 - 08:10 UTC

This incident affected: Processing and APIs (Unity Payments API).