Service Disruption - Cardinal Commerce (3DS2)

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Cardinal was remediating the situation.
MIM Paysafe

Reference ID:INC0285217
Posted Nov 03, 2025 - 14:38 UTC

Investigating

Our partner Cardinal has identified an issue with their Visa Consumer Authentication Services (VCAS/3DS) service.
As per their latest update the issue has been mitigated.
We continue to closely monitor the impacted services and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0285217
Posted Nov 03, 2025 - 11:49 UTC
This incident affected: Third Parties (Cardinal Commerce (3DS2)).