Skrill and Neteller Merchant Portals Service Disruption

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0285718

Posted Nov 05, 2025 - 15:09 UTC

Update

We are continuing to investigate this issue.

Posted Nov 05, 2025 - 14:07 UTC

Investigating

We are investigating a potential issues with the services mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0285718

Posted Nov 05, 2025 - 14:05 UTC

This incident affected: Skrill (Skrill Merchant Portal) and Neteller (Neteller Merchant Portal).