Service Disruption - Paysafecard Payments

Incident Report for Paysafe

Investigating

We are investigating issues with our paysafecard payment API and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID: INC0325720
Posted Oct 20, 2026 - 19:03 UTC
This incident affects: Paysafecard (merchant) (PSC Payment, PSC Payment myPaysafe, PSC Payout & Refund, Paysafecash Payment, eCash PagoEfectivo, eCash SafetyPay, eCash Settlement Report, eCash Store Locator B2B) and Paysafecard (distributor) (Pin On Demand Distribution, Paysafecash Distribution, eCash Reconciliation Files).
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