Service Disruption - SafetyPay and Pix

Incident Report for Paysafe

Resolved

This incident has been resolved.

Posted Jun 18, 2026 - 14:48 UTC

Monitoring

Our provider has implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID: INC0310563

Posted Jun 17, 2026 - 12:00 UTC

Identified

Our provider has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0310563

Posted Jun 17, 2026 - 07:03 UTC

Investigating

Please be advised that we are investigating an issue with the PIX services, integrated via Bradesco bank for SafetyPay, Brazil market.
We apologize for the impact this might have on your business.
Further updates will follow.

Reference ID: INC0310563

Posted Jun 16, 2026 - 17:01 UTC

This incident affected: SafetyPay (PIX, Bradesco).