RS2 Service Disruption

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner RS2 was remediating the situation.
MIM Paysafe

Reference ID:INC0254464
Posted Mar 03, 2025 - 02:11 UTC

Update

We are continuing to monitor for any further issues.
Posted Mar 03, 2025 - 02:05 UTC

Monitoring

Our provider {NAME PROVIDER} implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0254464
Posted Mar 03, 2025 - 02:04 UTC

Update

Our teams are still investigating, we will keep you informed on further progress.
MIM Paysafe

Reference ID:INC0254464
Posted Mar 03, 2025 - 01:56 UTC

Investigating

We are investigating а potential issue with our RS2 provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Posted Mar 03, 2025 - 01:36 UTC
This incident affected: Third Parties (Paysafe Acquiring RS2 - Real-Time Processing).