The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation. MIM Paysafe
Reference ID: INC0265040
Posted Jun 02, 2025 - 15:52 UTC
Monitoring
Our provider SIBS implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0265040
Posted Jun 02, 2025 - 15:40 UTC
Identified
Our provider SIBS/Multibanco has identified the root cause and is working on implementing a solution. MIM Paysafe
Reference ID: INC0265040
Posted Jun 02, 2025 - 14:28 UTC
Investigating
We are investigating potential issue with the Multibanco service and apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID: INC0265040
Posted Jun 02, 2025 - 07:33 UTC
This incident affected: Third Parties (Multibanco).