The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Interac was remediating the situation. MIM Paysafe
Reference ID: INC0288051
Posted Nov 23, 2025 - 14:11 UTC
Identified
Please be advised that our partner, People's Trust has confirmed there's currently an outage downstream from their systems, on Interac's e-Transfer platform itself. Interac teams are currently engaged and troubleshooting with the highest priority.
MIM Paysafe
Reference ID:INC0288051
Posted Nov 23, 2025 - 13:47 UTC
Investigating
Our partner Interac is investigating a potential issue with their services. We apologize for the impact this might have on your business. Further updates will follow.
MIM Paysafe
Reference ID:INC0288051
Posted Nov 23, 2025 - 12:55 UTC
This incident affected: Third Parties (Interac e-Transfer).