Service Disruption - Direct Marketing

Incident Report for Paysafe

Resolved

Please be advised we experienced a degradation with Direct Marketing services between 15:57 UTC and 15:07 UTC.
The degradation was caused by an issue on our downstream providers side - Akamai.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0295725

Posted Feb 04, 2026 - 17:02 UTC

This incident affected: Direct Marketing (PXP Gateway, PXP Webhost API, Insight).