Service Disruption - Standardized Payment Details and Account Statement Reports

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0309829
Posted Jun 12, 2026 - 14:06 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 12, 2026 - 14:05 UTC

Update

Dear All,
Our technical teams have narrowed down the root cause of the issue and the fix is prepared.
Once the validation and the testing is done the fix will be released. Our teams are working with the highest priority.
Kind Regards,
Posted Jun 12, 2026 - 07:41 UTC

Update

We are continuing to work on a fix for this issue.
Posted Jun 11, 2026 - 07:49 UTC

Identified

Please be advised that due to a technical issue, merchants and partners may experience a delay in the delivery of Standardized Payment Details and Account Statement Reports.
Our teams are working to generate the reports with the highest priority.
Thank you for your understanding and apologize for the impact this might have on your business!
Further updates will follow.

MIM Paysafe

Reference ID:INC0309829
Posted Jun 10, 2026 - 08:08 UTC
This incident affected: Third Parties (Paysafe Acquiring RS2 - Financial Reporting).