Service Disruption - SafetyPay for Ecuador

Incident Report for Paysafe

Resolved

Please be advised we experienced a degradation with SafetyPay services integration with Ecuadorian banks between 07:00 UTC and 13:00 UTC.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0297864

Posted Feb 21, 2026 - 18:44 UTC

This incident affected: PagoEfectivo (CIP Generation).