Merchant Portal Degradation - PagoEfectivo

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0310395

Posted Jun 16, 2026 - 19:42 UTC

Identified

Please be advised that we are currently experiencing an issue where merchant funds are not displaying correctly on the merchant portal.
Please note that funding operations continue to process successfully, and merchants are receiving their funds without interruption.
We are actively working on a fix and will provide updates as progress is made.

MIM Paysafe

Reference ID: INC0310395

Posted Jun 15, 2026 - 20:31 UTC

This incident affected: PagoEfectivo (Merchant Portal (PagoEfectivo)).