Service Disruption - BBVA

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner BBVA was remediating the situation.
MIM Paysafe

Reference ID: INC0308440

Posted May 28, 2026 - 19:59 UTC

Monitoring

Our provider BBVA implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID: INC0308440

Posted May 28, 2026 - 19:42 UTC

Investigating

Our partner BBVA is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0308440

Posted May 28, 2026 - 19:33 UTC

This incident affected: PagoEfectivo (BBVA).