Service Disruption - Multiple Partner Disruptions

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partners were remediating the situation.
MIM Paysafe

Reference ID: INC0289591
Posted Dec 05, 2025 - 09:46 UTC

Monitoring

Our providers implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0289591
Posted Dec 05, 2025 - 09:28 UTC

Identified

Our providers are working on implementing a solution.
Please note Cardinal Commerce (3DS2) service also experienced an outage.
We can observe significant recovery across all affected services since 9:14 UTC.
We will continue to closely monitor service performance.
More updates to follow.
MIM Paysafe

Reference ID:
Posted Dec 05, 2025 - 09:21 UTC

Investigating

Our partners Interac & PayPal are investigating a potential issue with their services.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0289591
Posted Dec 05, 2025 - 09:02 UTC
This incident affected: Third Parties (Cardinal Commerce (3DS2), Interac e-Transfer, PayPal).