TSYS Service Disruption

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS was remediating the situation.
MIM Paysafe

Reference ID: INC0265029
Posted Jun 04, 2025 - 14:35 UTC

Identified

Our provider TSYS has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0265029
Posted Jun 03, 2025 - 05:04 UTC

Investigating

Please be advised that following an issue with our partner, some merchants integrated with TSYS may experience a delay in funding and reporting.

We apologize for the impact this issue may have on your business.
We value your partnership and appreciate your understanding.

MIM Paysafe

Reference ID: INC0265029
Posted Jun 02, 2025 - 20:08 UTC
This incident affected: Direct Marketing (TSYS USPP Funding).