Service Disruption - Multibanco

Incident Report for Paysafe

Resolved

This incident has been resolved.

Posted Apr 22, 2026 - 03:15 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 22, 2026 - 03:06 UTC

Identified

Our provider Multibanco has identified the root cause and is working on implementing a solution.

MIM Paysafe

Reference ID: INC0304519

Posted Apr 22, 2026 - 01:39 UTC

Investigating

We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0304519

Posted Apr 22, 2026 - 00:27 UTC

This incident affected: Third Parties (Multibanco).