The incident has been resolved successfully and the impacted services are fully restored. We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner PSAustria was remediating the situation. MIM Paysafe
Reference ID: INC0263334
Posted May 12, 2025 - 15:30 UTC
Monitoring
Our provider PSAustria implemented a solution and we are monitoring the impacted services.
MIM Paysafe
Reference ID: INC0263334
Posted May 12, 2025 - 15:26 UTC
Identified
The root cause of this incident has been identified and our technical teams are working on implementing a solution. We will keep you informed on the progress.
MIM Paysafe
Reference ID: INC0263334
Posted May 12, 2025 - 15:19 UTC
Investigating
We are investigating а potential issue with our eps-Payment (PSAustria) provider and apologize for the impact this might have on your business.
Further updates will follow.
MIM Paysafe
Reference ID: INC0263334
Posted May 12, 2025 - 14:33 UTC
This incident affected: Third Parties (eps-Payment (PSA)).