Service Disruption - Multibanco

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation.
MIM Paysafe

Reference ID: INC0316339

Posted Aug 05, 2026 - 05:09 UTC

Investigating

Dear All,

please be advised that we are experiencing payment processing degradation with SIBS again. The issue appears to be externally caused by our payment processor. Our teams are collaborating with the partner for further details.

Further updates will be shared accordingly, once available.

Reference ID:INC0316339

Posted Aug 04, 2026 - 14:09 UTC

This incident affected: Third Parties (Multibanco).