Payment Processing Service Disruption

Incident Report for Paysafe

Resolved

The incident has been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0315369
Posted Jul 26, 2026 - 17:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 26, 2026 - 16:49 UTC

Identified

The root cause of this incident has been identified, and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0315369
Posted Jul 26, 2026 - 15:29 UTC

Update

Our teams are still investigating with the highest priority.
We will keep you informed on further progress.
MIM Paysafe

Reference ID:INC0315369
Posted Jul 26, 2026 - 15:02 UTC

Investigating

We are investigating a potential issue with our Card & Unity Payments APIs processing services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Posted Jul 26, 2026 - 13:27 UTC
This incident affected: Processing and APIs (Card payments API, Unity Payments API).