TSYS Funding Delay

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS was remediating the situation.
MIM Paysafe

Reference ID:INC0310723
Posted Jun 18, 2026 - 08:20 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 17, 2026 - 19:15 UTC

Monitoring

Please be advised that due to a technical issue on our partner side, TSYS merchants and may be affected by a funding delay today.
This may result in delayed settlements and credits.

Our processor has implemented a fix and has restored normal batch processing.
Merchants will be funded on June 18th.
Thank you for your understanding and apologize for the impact this might have on your business!

MIM Paysafe

Reference ID: INC0310723
Posted Jun 17, 2026 - 19:13 UTC

Investigating

Please be advised that we are experiencing a delay in funding impacting TSYS batching, both settlements and credits .
Teams identified and corrected the cause and no further impact is expected.
This incident is to be considered resolved tomorrow, once the delayed funding is completed.
Thank you for your understanding.

MIM Paysafe

Reference ID: INC0310723
Posted Jun 17, 2026 - 17:49 UTC
This incident affected: Direct Marketing (TSYS USPP Funding).