Service Disruption- RS2

Incident Report for Paysafe

Resolved

The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0302712
Posted Apr 04, 2026 - 12:35 UTC

Monitoring

A solution has been implemented and activity on the report generation is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0302712
Posted Apr 03, 2026 - 14:32 UTC

Investigating

Please be advised that due to a technical issue, a few merchants and partners may experience a delay in the delivery of Standardized Payment Details and Account Statement Reports.
Our teams are working to generate the reports with the highest priority.
Thank you for your understanding and apologize for the impact this might have on your business!
Further updates will follow.

MIM Paysafe

Reference ID: INC0302712
Posted Apr 03, 2026 - 07:45 UTC
This incident affected: Third Parties (Paysafe Acquiring RS2 - Financial Reporting).