Paysafe
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 06, 2024 - 08:00 UTC
Scheduled - Please be advised that our Partner RS2 will be performing maintenance on their BankWORKS® service.
No impacts expected during the days.

May 6, 2024 08:00 - May 9, 2024 16:00 UTC
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
99.99 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
99.99 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.92 % uptime
Today
PSC Payment Operational
90 days ago
99.99 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
99.99 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
99.76 % uptime
Today
eCash SafetyPay Operational
90 days ago
99.63 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Paysafe Wallet as a Service (WaaS) ? Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
Income Access Operational
90 days ago
99.99 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
99.96 % uptime
Today
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
NetBanx Netcentre Operational
90 days ago
100.0 % uptime
Today
Unity Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
99.99 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.96 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.98 % uptime
Today
3DS V2 Operational
90 days ago
99.99 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding ? Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
99.99 % uptime
Today
Merchant Test Operational
90 days ago
99.98 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Under Maintenance
90 days ago
99.98 % uptime
Today
AMEX Operational
90 days ago
99.99 % uptime
Today
Barclays Gateway Operational
90 days ago
99.87 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
BORGN (Borgun) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
99.99 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
Interac (People's Payments) Operational
90 days ago
100.0 % uptime
Today
Interac Online Payments (IOP) Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
99.83 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 Under Maintenance
90 days ago
99.98 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
99.98 % uptime
Today
FIS ? Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
PARTNER MEINTENANCE PEOPLES GROUP May 12, 2024 06:00-10:00 UTC
Please be advised that our Partner Interac will be performing maintenance on their e-Transfer & OAS services in the mentioned time period. No impact is expected.
Posted on Apr 30, 2024 - 08:42 UTC
Partner Maintenance - Interac IOP May 12, 2024 06:00-10:00 UTC
Please be advised that our Partner Interac will be performing maintenance on their IOP service in the mentioned timing.
The service will be interrupted twice for 3 minutes. Total duration of 6 minutes.

Posted on Apr 25, 2024 - 08:13 UTC
Partner Maintenance - RS2 May 14, 2024 08:00-16:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 08, 2024 - 12:36 UTC
Scheduled - Please be advised that our Partner RS2 will be performing a maintenance on their BankWORKS® service on the Frankfurt production servers.

BankWORKS may experience a downtime of approximately 5 minutes.

May 08, 2024 - 12:36 UTC
Partner Maintenance - Global Payments May 15, 2024 04:00-11:00 UTC
Please be advised that our Partner Global Payments has planned a targeted firewall maintenance on Atlanta Metro data center.

Customers may experience a brief communication disruptions during the maintenance, however, it is expected to be transparent to end users.

Posted on May 02, 2024 - 08:05 UTC
Partner Maintenance - RS2 May 16, 2024 08:00-16:30 UTC
Please be advised that our Partner RS2 will be performing a maintenance on their BankWORKS® service on the Dublin production servers.

BankWORKS may experience a downtime of approximately 5 minutes.

Posted on May 08, 2024 - 12:51 UTC
Partner Maintenance - Interac May 26, 2024 06:00-10:00 UTC
Please be advised that our Partner Interac will be performing maintenance on their IOP service in the mentioned time period.
During that time e-Transfer, IR and IOP will be unavailable for some time. Bulk & Batch services will experience downtime during that change as well. Files will be accepted during the change and will be processed after it's completed.

Posted on Apr 11, 2024 - 14:21 UTC
Past Incidents
May 9, 2024

No incidents reported today.

May 8, 2024
Completed - The scheduled maintenance has been completed.
May 8, 15:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 15:00 UTC
Scheduled - Please be advised that Paysafe will be performing a maintenance to ccbatch.
No impact is expected.

May 7, 16:30 UTC
Completed - The scheduled maintenance has been completed.
May 8, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 08:00 UTC
Scheduled - Please be advised that on Wednesday May 8th at 4:00 am ET (08:00 UTC), Paysafe will be performing maintenance. This work will take a maximum of 30 minutes, however, additional monitoring will be in place during and post the maintenance.

There is no impact expected however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Apr 30, 18:16 UTC
May 7, 2024
Completed - The scheduled maintenance has been completed.
May 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 04:00 UTC
Scheduled - Please be advised that our Partner Global Payments has planned a targeted firewall maintenance on Atlanta Metro data center.

Customers may experience a brief communication disruptions during the maintenance, however, it is expected to be transparent to end users.

May 2, 08:32 UTC
Completed - The scheduled maintenance has been completed.
May 7, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 1, 01:05 UTC
Scheduled - Please be advised that on Tuesday May 7th
at 4:00 am ET (08:00 UTC), Paysafe will be performing planned maintenance.
Users of ApplePay Discover might be affected briefly.

May 7, 08:00 UTC
Completed - The scheduled maintenance has been completed.
May 7, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 05:00 UTC
Scheduled - Please be advised that our Partner Interac has scheduled a planned maintenance of their e-Transfer (Q&A) service. Customers may experience a delay in receiving e-Transfer payment notification emails during the change.
May 2, 11:06 UTC
May 6, 2024

Unresolved incident: Partner Maintenance - RS2.

May 5, 2024

No incidents reported.

May 4, 2024
Completed - The scheduled maintenance has been completed.
May 4, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 04:00 UTC
Scheduled - Please be advised of a planned maintenance by Moneris in the mentioned time frame.
May 3, 13:40 UTC
May 3, 2024
Resolved - Please be advised that there was a short degradation with Worldpay Vantiv.
Our technical teams were immediately notified and have confirmed that everything is once again stable and working as expected.  

SRO Paysafe

May 3, 02:51 UTC
Investigating - We are investigating а potential issue with our Worldpay Vantiv provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

May 3, 02:27 UTC
May 2, 2024
Completed - The scheduled maintenance has been completed.
May 2, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 08:00 UTC
Scheduled - Please be advised that Paysafe will be undergoing scheduled maintenance to Enable MasterCard Network tokenization service during this time.
No impact is expected.

May 1, 19:46 UTC
May 1, 2024
Completed - The scheduled maintenance has been completed.
May 1, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 05:00 UTC
Scheduled - Please be advised that we will be undergoing scheduled maintenance on our 3DE service during this time. Some may experience degradation in the service.
Apr 30, 20:07 UTC
Apr 30, 2024

No incidents reported.

Apr 29, 2024
Completed - The scheduled maintenance has been completed.
Apr 29, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 08:00 UTC
Scheduled - Please be advised that on Monday at 4:00 am ET (08:00 UTC), Paysafe will be performing maintenance. This work will take a maximum of 30 minutes, however, additional monitoring will be in place during and post the maintenance.

There is no impact expected however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

SRO Paysafe

Apr 26, 15:02 UTC
Apr 28, 2024
Resolved - This incident has been resolved.
Apr 28, 02:36 UTC
Investigating - Dear business partner,

We are experiencing issues which affect our paysafecard payments via myPaysafe account API.

We are working on a solution and will provide you with an update as soon as possible.
If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com

Apr 28, 02:31 UTC
Resolved - Please be advised this was a short glitch that impacted a very limited number of transactions.

We apologize for the inconvenience and thank you for your understanding.

SRO Paysafe

Apr 28, 02:15 UTC
Investigating - We are currently experiencing issues with our Barclays provider. We apologize for the inconvenience this may causе.

Further updates to follow.

SRO Paysafe

Apr 28, 02:06 UTC
Apr 27, 2024
Resolved - This incident has been resolved.
Apr 27, 22:22 UTC
Investigating - We are currently experiencing issues with our RS2 provider. We apologize for the inconvenience this may causе.

Further updates to follow.

MIM Paysafe

Apr 27, 21:51 UTC
Apr 26, 2024
Resolved - The incident has been resolved successfully and the services are fully restored.

We apologize for the inconvenience and thank you for your understanding.

MIM Paysafe

Apr 26, 18:07 UTC
Update - We are currently experiencing issues with the services mentioned below.
Merchants might experience real time failures on Card Processing due to this outage.
We apologize for the inconvenience this may cause.


Further updates to follow.

MIM Paysafe

Apr 26, 17:20 UTC
Update - We are continuing to investigate this issue.
Apr 26, 17:07 UTC
Investigating - We are currently experiencing issues with our Moneris provider. We apologize for the inconvenience this may causе.

Further updates to follow.

MIM Paysafe

Apr 26, 16:51 UTC
Apr 25, 2024
Resolved - The incident has been resolved successfully and the services are fully restored.

We apologize for the inconvenience and thank you for your understanding.

MIM Paysafe

Apr 25, 23:38 UTC
Monitoring - A solution has been implemented and the current state of the incident is being monitored.

Further updates to follow.

MIM Paysafe

Apr 25, 23:22 UTC
Investigating - We are currently experiencing issues with the services mentioned below. We apologize for the inconvenience this may cause.

Further updates to follow.

MIM Paysafe

Apr 25, 22:14 UTC
Resolved - This incident has been resolved.
Apr 25, 16:58 UTC
Identified - The root cause of the incident has been identified and the technical teams are working on implementing a solution.

Further updates to follow.

MIM Paysafe

Apr 25, 16:02 UTC
Investigating - We are currently experiencing issues with the services mentioned below. We apologize for the inconvenience this may cause.

Further updates to follow.

MIM Paysafe

Apr 25, 15:43 UTC
Resolved - This incident has been resolved.
Apr 25, 09:47 UTC
Investigating - We are currently experiencing issues with failing payments on Rapid Transfer. The proper teams have been engaged and are working on resolving it. We will keep you posted.
Apr 25, 09:39 UTC