Paysafe

All Systems Operational

Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.78 % uptime
Today
PSC Payment Operational
90 days ago
99.99 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
99.99 % uptime
Today
PSC Payout & Refund Operational
90 days ago
99.99 % uptime
Today
Paysafecash Payment Operational
90 days ago
99.99 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
eCash SafetyPay Operational
90 days ago
98.27 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
CIP Generation ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) ? Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) ? Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Express Application ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (SafetyPay) ? Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) ? Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) ? Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) ? Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout ? Operational
Retailer API: API integration ? Operational
Store API ? Operational
Viacash Merchant API ? Operational
Viafintech App ? Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management ? Operational
Payments ? Operational
Prepaid Cards ? Operational
Webhooks ? Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
100.0 % uptime
Today
Account Updater ? Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
100.0 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
100.0 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API ? Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank ? Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding ? Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) ? Operational
90 days ago
100.0 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
BORGN (Borgun) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) ? Operational
90 days ago
99.96 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS ? Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
99.99 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
100.0 % uptime
Today
Interchecks ? Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) ? Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma ? Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
Multibanco ? Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting ? Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd ? Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
99.99 % uptime
Today
US Banking Funding Services ? Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) ? Operational
90 days ago
100.0 % uptime
Today
VIP Preferred ? Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
99.98 % uptime
Today
AptPay Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Paysafe Planned Maintenance - Processing and APIs Dec 3, 2025 09:00-14:00 UTC

Please be advised that on 03 December, 2025, we will be performing a maintenance of our Processing and API services . Additional monitoring will be in place during and post the maintenance.

There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID:CHG0306656

Posted on Dec 02, 2025 - 18:18 UTC

Partner Maintenance - Peoples Group Dec 4, 2025 09:00-11:00 UTC

Please be advised that during the time-frame mentioned above our partner Peoples Group will perform planned maintenance on e-Transfer Services.

During the maintenance window, e-Transfer services will experience approximately 10 minutes of downtime.

Posted on Nov 26, 2025 - 01:57 UTC
Dec 3, 2025
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco/SIBS. was remediating the situation.
MIM Paysafe

Reference ID: INC0289202

Dec 3, 00:47 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0289202

Dec 3, 00:09 UTC
Investigating - We are investigating а potential issue with our provider SIBS (Multibanco) and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe

Reference ID: INC0289202

Dec 3, 00:09 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS and Global Payments were remediating the situation.
MIM Paysafe

Reference ID: INC0289219

Dec 3, 00:45 UTC
Dec 2, 2025
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0289159

Dec 2, 18:59 UTC
Monitoring - Our provider WorldPay implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID:INC0289159

Dec 2, 18:08 UTC
Update - We are continuing to work on a fix for this issue.
Dec 2, 16:48 UTC
Identified - Our provider WorldPay has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0289159

Dec 2, 16:44 UTC
Completed - The scheduled maintenance has been completed.
Dec 2, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 09:00 UTC
Scheduled - Please be advised that our partner RS2 will be performing planned maintenance on their services.

Acquiring services will not experience any downtime, while Issuing Services will experience a 20-second downtime

Reference ID:CHG0307429

Nov 28, 13:34 UTC
Dec 1, 2025
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner TSYS and Global Payments were remediating the situation.
MIM Paysafe

Reference ID:INC0288912

Dec 1, 02:56 UTC
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner RS2 was remediating the situation.
MIM Paysafe

Reference ID: INC0288785

Nov 28, 12:00 UTC
Investigating - Our partner RS2 is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0288785

Nov 28, 10:23 UTC
Completed - The scheduled maintenance has been completed.
Nov 28, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 25, 06:48 UTC
Scheduled - Please be advised that due to U.S. bank closures on Thursday, November 27 (Thanksgiving holiday), settlements / deposits of our partners Merrick Bank & Citizens' Bank will be credited with a day delay.

We appreciate your understanding and wish you a very Happy Thanksgiving.

Reference ID: CHG0306400

Nov 21, 16:50 UTC
Nov 27, 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 22:00 UTC
Update - Please be advised that our partner People's Group has resumed work on the maintenance activities.
Maintenance is expected to end at 10:00 PM EST / 03:00 UTC.
More updates to follow.

Nov 26, 22:19 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 26, 03:54 UTC
Update - Please be advised that our partner People's Group have paused the activity for the time being.
Maintenance will resume at 5:00 PM EST / 22:00 UTC.
More updates to follow.

Reference ID: CHG0305136

Nov 26, 03:00 UTC
Update - Please be advised that our partner People's Group have resumed work on the maintenance activities.
Maintenance is expected to end at 10:00 PM EST / 03:00 UTC.
More updates to follow.

Reference ID: CHG0305136

Nov 25, 22:00 UTC
Update - Please be advised we detected unexpected impact during the maintenance window, which may have resulted in Interac e-Transfer service downtime between 4:50 and 5:15 UTC.
The issues have now been mitigated and the service is fully operational.
We appologise for the impact this might have had on your business while our partner was remediating the situation.

Nov 25, 05:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 22:00 UTC
Scheduled - Please be advised that our partner People's Group will be performing planned maintenance on their API environments.

No service impact is expected.

Reference ID: CHG0305136

Nov 14, 20:03 UTC
Completed - The scheduled maintenance has been completed.
Nov 27, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 07:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on Income Access services.
Minimal impact expected during that time

Reference ID: CHG0304822

Nov 13, 15:06 UTC
Nov 26, 2025
Completed - The scheduled maintenance has been completed.
Nov 26, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 15:00 UTC
Scheduled - Please be advised that our partner RS2will be performing planned maintenance on their BankWORKS service.

BankWORKS WebGui will experience a downtime of 3 - 5 minutes.

Reference ID: CHG0306973

Nov 26, 08:01 UTC
Resolved - Please be advised we experienced a degradation with VipPreferred services between {Start Time 10:37 UTC} and {End Time 10:39 UTC}.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0288533

Nov 26, 11:07 UTC
Nov 25, 2025
Completed - The scheduled maintenance has been completed.
Nov 25, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 07:00 UTC
Scheduled - Please be advised that our partner People's Group will be performing planned maintenance on their e-Transfer services.

No service impact is expected.

Reference ID: CHG0305135

Nov 14, 19:31 UTC
Completed - The scheduled maintenance has been completed.
Nov 25, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 04:45 UTC
Scheduled - Please be advised that on Tuesday Nov 25th from 4:45 to 8:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.


Reference ID: CHG0305083

Nov 24, 22:50 UTC
Nov 24, 2025
Nov 23, 2025
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Interac was remediating the situation.
MIM Paysafe

Reference ID: INC0288051

Nov 23, 14:11 UTC
Identified - Please be advised that our partner, People's Trust has confirmed there's currently an outage downstream from their systems, on Interac's e-Transfer platform itself.
Interac teams are currently engaged and troubleshooting with the highest priority.

MIM Paysafe

Reference ID:INC0288051

Nov 23, 13:47 UTC
Investigating - Our partner Interac is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0288051

Nov 23, 12:55 UTC
Completed - The scheduled maintenance has been completed.
Nov 23, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 04:30 UTC
Scheduled - Please be advised that our partner Interac will be performing planned maintenance on their e-Transfer Services.

Downtime of approximately 3 hours and 45 minutes is expected during that period.

Reference ID: CHG0298355

Oct 2, 19:57 UTC
Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025
Completed - The scheduled maintenance has been completed.
Nov 20, 04:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 01:30 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on iPayment iSuite .
During this period, system unavailability may occur.

Reference ID: CHG0303781

Nov 17, 14:56 UTC
Nov 19, 2025
Completed - The scheduled maintenance has been completed.
Nov 19, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 18:00 UTC
Scheduled - Please be advised that on 19/11/2025 18:00 UTC, we will be performing a maintenance of our Processing and API services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected, however there is a possibility that a handful of in-flight transactions during the first 10 minutes of the work will take longer than normal.

If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0305855

Nov 19, 17:31 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 09:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Nov 19, 02:27 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on PXP services

System may be intermittently unavailable during that period.

Reference ID: CHG0296204

Nov 18, 21:49 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 08:00 UTC
Scheduled - Please be advised that on Wednesday November 19 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

We do not anticipate any impact, though a few transaction failures may occur during the maintenance window. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID:CHG0305021

Nov 17, 16:34 UTC
Completed - The scheduled maintenance has been completed.
Nov 19, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 07:00 UTC
Scheduled - Please be advised that our partner People's Group will be performing planned maintenance on their e-Transfer Services.

No service impact is expected.

Reference ID: CHG0304800

Nov 13, 07:47 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Multibanco was remediating the situation.
MIM Paysafe

Reference ID: INC0287396

Nov 19, 09:24 UTC
Update - Please be advised that the issue affecting SIBS remains unresolved at this time. Our vendor continues to work towards a resolution.
We will provide further updates as new information becomes available.
Thank you for your patience and understanding.

MIM Paysafe

Reference ID: INC0287396

Nov 19, 02:43 UTC
Update - Please be advised that SIBS continue to troubleshoot the issue on their side, however the issue still persists.
More updates to follow.

MIM Paysafe

Reference ID: INC0287396

Nov 18, 23:03 UTC
Update - Please be advised that the SIBS vendor continue to work on resolving this incident with the highest priority.
More updates to follow.

MIM Paysafe

Reference ID: INC0287396

Nov 18, 20:05 UTC
Monitoring - Our provider Multibanco implemented a solution and we are monitoring the impacted services.

MIM Paysafe

Reference ID: INC0287396

Nov 18, 18:50 UTC
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0287439

Nov 19, 00:39 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0287439

Nov 18, 23:15 UTC