Paysafe
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
100.0 % uptime
Today
Skrill API Operational
90 days ago
100.0 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
100.0 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
100.0 % uptime
Today
Neteller API Operational
90 days ago
100.0 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
100.0 % uptime
Today
Neteller Gateway Operational
90 days ago
100.0 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
100.0 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.93 % uptime
Today
PSC Payment Operational
90 days ago
99.94 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
99.94 % uptime
Today
PSC Payout & Refund Operational
90 days ago
99.94 % uptime
Today
Paysafecash Payment Operational
90 days ago
99.94 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
99.99 % uptime
Today
eCash SafetyPay Operational
90 days ago
99.93 % uptime
Today
eCash Settlement Report Operational
90 days ago
99.76 % uptime
Today
eCash Store Locator Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
99.97 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
99.95 % uptime
Today
Paysafecash Distribution Operational
90 days ago
99.95 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Paysafe Wallet as a Service (WaaS) ? Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
CIP Generation ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) ? Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) ? Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Express Application ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (SafetyPay) ? Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) ? Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) ? Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) ? Operational
90 days ago
100.0 % uptime
Today
Income Access Operational
90 days ago
99.98 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
99.95 % uptime
Today
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
NetBanx Netcentre Operational
90 days ago
100.0 % uptime
Today
Unity Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
99.94 % uptime
Today
Account Updater ? Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
99.66 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
99.69 % uptime
Today
Direct Debit API Operational
90 days ago
99.58 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
99.98 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
99.98 % uptime
Today
ApplicationXP Onboarding ? Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
99.99 % uptime
Today
PXP Webhost API Operational
90 days ago
99.94 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
99.8 % uptime
Today
Merchant Test Operational
90 days ago
99.6 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
BORGN (Borgun) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
99.99 % uptime
Today
Global Payments Operational
90 days ago
99.95 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
100.0 % uptime
Today
Interchecks ? Operational
90 days ago
99.98 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 Operational
90 days ago
99.88 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
99.99 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
99.99 % uptime
Today
FIS ? Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) ? Operational
90 days ago
100.0 % uptime
Today
Mazooma ? Operational
90 days ago
100.0 % uptime
Today
Thredd ? Operational
90 days ago
100.0 % uptime
Today
US Banking Funding Services ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Partner Maintenance - People's group Nov 21, 2024 07:00-10:00 UTC
Please be advised that our partner Peoples group will be performing a scheduled maintenance on their e-Transfer services.
No impact expected.
Posted on Nov 15, 2024 - 17:39 UTC
Past Incidents
Nov 20, 2024
Paysafe JS & 3DS V2 Service Disruption
Resolved - This incident has been resolved.
Nov 20, 16:32 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe
Nov 20, 16:16 UTC
Update - We are continuing to work on a fix for this issue.
Nov 20, 15:24 UTC
Identified - Please be informed that we were able to trace the issue to our AWS cloud provider. We have escalated this to the vendor for resolution with highest priority. Further updates will be provided.

MIM Paysafe
Nov 20, 15:22 UTC
Update - We are continuing to investigate this issue.
Nov 20, 15:10 UTC
Update - We are continuing to investigate this issue.
Nov 20, 15:01 UTC
Investigating - We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Nov 20, 14:53 UTC
Payment Processing Production Release
Completed - The scheduled maintenance has been completed.
Nov 20, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 09:00 UTC
Scheduled - Please be advised that on Wednesday Nov 20 from 4:00 AM ET - 6:00 AM ET (9:00 AM - 11:00 AM UTC) , Paysafe will be undergoing an update of several micro-services. There is no impact expected to any service. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Nov 18, 16:15 UTC
Paysafe JS Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe
Nov 20, 02:45 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe
Nov 20, 02:33 UTC
Investigating - We are investigating and fixing an issue with our service - Paysafe JS which might have impacted some of real time processing . Our teams have identified the issue and working on restoring the services back operational. We apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Nov 20, 01:17 UTC
Nov 19, 2024
Partner Maintenance - RS2
Completed - The scheduled maintenance has been completed.
Nov 19, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 15:15 UTC
Scheduled - Please please be advised that RS2 will be performing unscheduled maintenance to BankWORKS® .
No impact expected.
Nov 18, 15:24 UTC
Payment Processing Production Release
Completed - The scheduled maintenance has been completed.
Nov 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 09:00 UTC
Scheduled - Please be advised that on Tuesday Nov 19 from 4:00 AM ET - 6:00 AM ET (9:00 AM - 11:00 AM UTC) , Paysafe will be undergoing an update of several micro-services. There is no impact expected to any service. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Nov 18, 14:11 UTC
Third party service disruption - RS2
Resolved - This incident has been resolved.
Nov 19, 09:54 UTC
Update - Please be advised that we are currently loading the missing data to our portals. The complete transaction information is already available in the Transaction section, while the account statement data is expected to be visible on Monday, November 18th by the end of the day. The Scheduled reports have already been delivered to the SFTP servers. Thank you for your understanding.
Nov 14, 16:57 UTC
Update - Please be advised that we are still working on correction of the historical data that was impacted during the incident. More updates to follow.
Nov 8, 15:31 UTC
Identified - Please be advised that our partner RS2 performed a fix and data visibility for transactions posted after October 24th is normalized. Next, they are working on the correction of the historical data impacted during the incident. More updates to follow.
Oct 25, 13:23 UTC
Update - We are currently experiencing issues with data visibility in the following areas:
Account statement
Scheduled reports
Scheme rejected transactions
Oct 23, 12:52 UTC
Investigating - We are currently investigating this issue.
Oct 23, 10:21 UTC
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe
Nov 14, 17:04 UTC
Identified - We are aware of the delay with the October Fiserv merchant billing statements and are actively working to resolve the issue. We apologize for any inconvenience this may have caused and will follow up once the issue is resolved.

As a reminder, your Clover merchants can access their merchant statements directly through their Clover dashboard for faster visibility. Thank you.

MIM Paysafe
Nov 4, 21:33 UTC
Payment Processing Production Release
Completed - The scheduled maintenance has been completed.
Nov 14, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:00 UTC
Scheduled - Please be advised that on Thursday Nov 14 from 4:00 AM ET - 12:00 PM ET (9:00 AM - 5:00 PM UTC), Paysafe will be undergoing an update of several micro-services. There is no impact expected to any service, during the initial 30 minutes of the maintenance window there could be some latency in responses. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Nov 13, 14:40 UTC
Partner Maintenance - People's group
Completed - The scheduled maintenance has been completed.
Nov 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 06:30 UTC
Scheduled - Please be advised that INTERAC will be performing scheduled maintenance. During the maintenance window, e-Transfer will experience approximately 60 minutes of downtime.
Nov 13, 23:24 UTC
Partner Maintenance - Peoples Group
Completed - The scheduled maintenance has been completed.
Nov 14, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 UTC
Scheduled - Please be advised that during the maintenance window, e-Transfer will experience approximately 3 minutes of downtime.
Nov 7, 06:13 UTC
Nov 13, 2024
Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.

MIM Paysafe
Nov 13, 21:05 UTC
Update - We have identified an issue with the Interac e-Transfer payment method and apologize for the impact this might have on your business.
A fix has been implemented and we are monitoring the results.
Further updates will follow.

MIM Paysafe
Nov 13, 13:49 UTC
Update - We are continuing to monitor for any further issues.
Nov 13, 13:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 08:57 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 06:54 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Nov 13, 06:12 UTC
Payment Processing Production Release
Completed - The scheduled maintenance has been completed.
Nov 13, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:00 UTC
Scheduled - Please be advised that on Wednesday Nov 13 from 4:00 AM ET - 12:00 PM ET (9:00 AM - 5:00 PM UTC) , Paysafe will be undergoing an update of several micro-services. There is no impact expected to any service, during the initial 30 minutes of the maintenance window there could be some latency in responses. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Nov 12, 17:57 UTC
MTEST - Service Disruption
Resolved - This incident has been resolved.
Nov 13, 15:14 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 15:10 UTC
Investigating - We are currently investigating this issue.
Nov 13, 14:01 UTC
Interchecks Service Disruption
Resolved - This incident has been resolved.
Nov 13, 14:11 UTC
Investigating - We are investigating а potential issue with our Interchecks provider and apologize for the impact this might have on your business.

Further updates will follow.

SRO Paysafe
Nov 13, 13:25 UTC
Card Payments Service Disruption
Resolved - This incident has been resolved.
Nov 13, 10:59 UTC
Update - We are continuing to investigate this issue.
Nov 13, 09:55 UTC
Investigating - We are investigating a potential issue with our Card Payments processing services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Nov 13, 09:10 UTC
Unity Payments API Service Disruption
Resolved - This incident has been resolved.
Nov 13, 10:59 UTC
Update - We are continuing to investigate this issue.
Nov 13, 09:55 UTC
Investigating - We are investigating a potential issue with our Unity Payments API services and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Nov 13, 09:10 UTC
Nov 12, 2024
US Holiday Notice - Veterans Day
Completed - The scheduled maintenance has been completed.
Nov 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 UTC
Scheduled - Dear All,

Please be advised that due to the holiday on Monday November 11 and bank closures, funding and settlements will not be processed on Monday and will instead be processed on the next business day, Tuesday, November 12, 2024.

Best regards,
Nov 4, 16:53 UTC
Remembrance Day Holiday - Peoples Group
Completed - The scheduled maintenance has been completed.
Nov 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 UTC
Scheduled - Dear All,

Please be advised that our 3rd party provider's offices will be closed on Monday November 11, 2024, in observance of Remembrance Day holiday.

Funding and settlement will not be processed on Monday, November 11, 2024 and will instead be processed on the next business day, Tuesday, November 12, 2024.

Best regards
Nov 4, 16:57 UTC
Nov 11, 2024
MTEST - Service Disruption
Resolved - This incident has been resolved.
Nov 11, 12:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 12:03 UTC
Investigating - We are investigating a potential issue with the service mentioned below and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Nov 11, 11:06 UTC
MTEST Maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 23:00 UTC
Scheduled - Dear All,
Please be advised that from Friday Nov 8 (6 PM ET, 11 PM UTC) – Sunday Nov 10, Paysafe will be undergoing a maintenance of their MTEST environment. The environment will not be available during the weekend. We apologize for any inconvenience.
Nov 8, 23:00 UTC
Payment Processing Test Environment maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 UTC
Scheduled - Please be advised that on Saturday November 9 – Sunday November 10, Paysafe will be undergoing a maintenance to their test environment.

The environment will not be available during the weekend.

We apologize for any inconvenience.
Nov 7, 12:51 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024
Nov 8, 2024
Global Payments Service Disruption
Resolved - This incident has been resolved.
Nov 8, 10:04 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 09:52 UTC
Investigating - We are investigating а potential issue with our Global Payments provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Nov 8, 09:45 UTC
Nov 7, 2024

No incidents reported.

Nov 6, 2024
Service Disruption - PayPal
Resolved - This incident has been resolved.
Nov 6, 16:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 15:21 UTC
Update - We are continuing to investigate this issue.
Nov 6, 14:56 UTC
Investigating - Please be advised that we experience degradation with our partner Paypal.

Further updates will follow.

MIM Paysafe
Nov 6, 14:55 UTC
Payment Processing Production Release
Completed - The scheduled maintenance has been completed.
Nov 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 09:00 UTC
Scheduled - Dear All,

Please be advised that on Wednesday Nov 6 from 4:00 AM ET - 6:00 AM ET (9:00 AM - 11:00 AM UTC), Paysafe will be undergoing an update to one of their micro-services. There is no impact expected to any service. If you experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Best regards,
Nov 5, 17:58 UTC
Global Payments Service Disruption
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe
Nov 6, 05:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 05:09 UTC
Investigating - We are investigating а potential issue with our Global Payments provider and apologize for the impact this might have on your business.

Further updates will follow.

MIM Paysafe
Nov 6, 05:00 UTC
Service Disruption - Paypal
Resolved - This incident has been resolved.
Nov 6, 05:20 UTC
Investigating - Please be advised that we experienced an intermittent degradation with our partner Paypal.
The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner Paypal was remediating the situation.
MIM Paysafe
Nov 6, 05:20 UTC
Skrill Notifications migration to AWS- Nov 6, 2024
Completed - The scheduled maintenance has been completed.
Nov 6, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 03:00 UTC
Scheduled - Please be advised that on Wednesday Nov 6 from 10:00 AM ET - 12:00 PM ET (3:00 PM - 5:00 PM UTC), Paysafe will be undergoing an update to its Skrill notifications process, regarding the status of transactions. There is no impact expected to any service. If you experience any failure to receive notifications or anything else unusual, please contact Paysafe immediately.
Nov 5, 19:24 UTC
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