Paysafe
OPTIC portal transaction display inconsistencies
Update - Please be advised that we have successfully implemented a fix for the displaying of incorrect Merchant transaction ID in the Optic Portal issue - INC0271386
The fix has been thoroughly validated and confirmed to be working for newly created transactions.
Historical data for transactions created in the period 15th to 29th of July will be corrected in a timely manner.
We apologize for the impact this might have on your business.
Further updates will follow once all historical data is corrected.

MIM Paysafe

Reference ID: INC0271386
Aug 01, 2025 - 07:24 UTC
Update - Please note that in addition to the incorrect display of Merchant transaction IDs reported, our teams identified that the status of some transactions may be inconsistent, remaining as "Payable" even though they are already completed or expired. Please note that Processing is not affected, only the visualization of those payment handles. A fix is already being designed and will be implemented as soon as possible. Thank you for your understanding.

MIM Paysafe

Reference ID: INC0271386 & INC0273139
Jul 29, 2025 - 17:59 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID: INC0271386
Jul 24, 2025 - 14:25 UTC
Investigating - We are investigating an issue with the display of Merchant transaction ID in the Optic Portal.
Some users may observe an incorrect transaction ID related to multiple transactions.
Our teams are working on implementing a solution with the highest priority.
We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0271386
Jul 17, 2025 - 11:06 UTC
Uptime over the past 90 days. View historical uptime.
Skrill Operational
90 days ago
99.98 % uptime
Today
Skrill API Operational
90 days ago
99.96 % uptime
Today
Skrill Consumer Wallet Operational
90 days ago
99.95 % uptime
Today
Skrill Marketing Website Operational
90 days ago
100.0 % uptime
Today
Skrill Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Skrill Mobile Application Operational
90 days ago
99.95 % uptime
Today
Skrill Status Notifications Service Operational
90 days ago
100.0 % uptime
Today
Neteller Operational
90 days ago
99.97 % uptime
Today
Neteller API Operational
90 days ago
99.96 % uptime
Today
Neteller Consumer Wallet Operational
90 days ago
99.95 % uptime
Today
Neteller Gateway Operational
90 days ago
99.96 % uptime
Today
Neteller Marketing Website Operational
90 days ago
100.0 % uptime
Today
Neteller Merchant Portal Operational
90 days ago
100.0 % uptime
Today
Neteller Mobile Application Operational
90 days ago
99.93 % uptime
Today
Paysafecard (merchant) Operational
90 days ago
99.99 % uptime
Today
PSC Payment Operational
90 days ago
100.0 % uptime
Today
PSC Payment myPaysafe Operational
90 days ago
100.0 % uptime
Today
PSC Payout & Refund Operational
90 days ago
100.0 % uptime
Today
Paysafecash Payment Operational
90 days ago
100.0 % uptime
Today
eCash PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
eCash SafetyPay Operational
90 days ago
99.99 % uptime
Today
eCash Settlement Report Operational
90 days ago
100.0 % uptime
Today
eCash Store Locator B2B Operational
90 days ago
100.0 % uptime
Today
Paysafecard (distributor) Operational
90 days ago
100.0 % uptime
Today
Pin On Demand Distribution Operational
90 days ago
100.0 % uptime
Today
Paysafecash Distribution Operational
90 days ago
100.0 % uptime
Today
eCash Reconciliation Files Operational
90 days ago
100.0 % uptime
Today
Rapid Transfer Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Operational
90 days ago
100.0 % uptime
Today
CIP Generation ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (PagoEfectivo) ? Operational
90 days ago
100.0 % uptime
Today
Merchant Notification (PagoEfectivo) ? Operational
90 days ago
100.0 % uptime
Today
PagoEfectivo Wallet Operational
90 days ago
100.0 % uptime
Today
SafetyPay Operational
90 days ago
100.0 % uptime
Today
Express Application ? Operational
90 days ago
100.0 % uptime
Today
Merchant Portal (SafetyPay) ? Operational
90 days ago
100.0 % uptime
Today
Notification Services (SafetyPay) ? Operational
90 days ago
100.0 % uptime
Today
DirectWS (SOAP) ? Operational
90 days ago
100.0 % uptime
Today
MPIAPI (REST) ? Operational
90 days ago
100.0 % uptime
Today
Viafintech Operational
Customer checkout ? Operational
Retailer API: API integration ? Operational
Store API ? Operational
Viacash Merchant API ? Operational
Viafintech App ? Operational
Income Access Operational
90 days ago
100.0 % uptime
Today
Income Access - Event Relay System (S2S) Operational
90 days ago
100.0 % uptime
Today
Income Access - SFTP Operational
90 days ago
100.0 % uptime
Today
Income Access - Tracking Operational
90 days ago
100.0 % uptime
Today
Income Access - White Labels (Client Websites) Operational
90 days ago
100.0 % uptime
Today
White Label Wallet Operational
Wallet Management ? Operational
Payments ? Operational
Prepaid Cards ? Operational
Webhooks ? Operational
Merchant Portals Operational
90 days ago
100.0 % uptime
Today
iAccess Operational
90 days ago
100.0 % uptime
Today
MCPS Instore Operational
90 days ago
100.0 % uptime
Today
NetBanx Back Office Operational
90 days ago
100.0 % uptime
Today
OPTIC Portal Operational
90 days ago
100.0 % uptime
Today
Processing and APIs Operational
90 days ago
100.0 % uptime
Today
Account Updater ? Operational
90 days ago
100.0 % uptime
Today
AMR Operational
90 days ago
100.0 % uptime
Today
Automated onboarding (Payfac & Simplified onboarding) Operational
90 days ago
100.0 % uptime
Today
Batch Upload Operational
90 days ago
100.0 % uptime
Today
Card payments API Operational
90 days ago
100.0 % uptime
Today
Checkout (Legacy) API Operational
90 days ago
100.0 % uptime
Today
Checkout V1 Operational
90 days ago
100.0 % uptime
Today
Checkout V2 Operational
90 days ago
100.0 % uptime
Today
Customer Vault API Operational
90 days ago
100.0 % uptime
Today
Direct Debit API Operational
90 days ago
100.0 % uptime
Today
Hosted API (UPP) Operational
90 days ago
100.0 % uptime
Today
Identity API Operational
90 days ago
100.0 % uptime
Today
Merchant Payments Operational
90 days ago
100.0 % uptime
Today
Onboarding API Operational
90 days ago
100.0 % uptime
Today
Paysafe.js Operational
90 days ago
100.0 % uptime
Today
Recurring billing API Operational
90 days ago
100.0 % uptime
Today
Prepaid API Operational
90 days ago
100.0 % uptime
Today
Unity Payments API Operational
90 days ago
100.0 % uptime
Today
3DS V2 Operational
90 days ago
100.0 % uptime
Today
Webhooks Notification Delivery API ? Operational
90 days ago
100.0 % uptime
Today
iGaming APMs Operational
90 days ago
100.0 % uptime
Today
iGaming - DW - iACH Operational
90 days ago
100.0 % uptime
Today
iGaming - Interchecks Operational
90 days ago
100.0 % uptime
Today
iGaming - Mazooma Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCard Operational
90 days ago
100.0 % uptime
Today
iGaming - PaysafeCash Operational
90 days ago
100.0 % uptime
Today
iGaming - Sightline API Operational
90 days ago
100.0 % uptime
Today
iGaming - Skrill Operational
90 days ago
100.0 % uptime
Today
iGaming - Venmo Operational
90 days ago
100.0 % uptime
Today
iGaming - VIP Preferred Operational
90 days ago
100.0 % uptime
Today
iGaming - Pay by Bank ? Operational
90 days ago
100.0 % uptime
Today
Direct Marketing Operational
90 days ago
100.0 % uptime
Today
ApplicationXP Onboarding ? Operational
90 days ago
100.0 % uptime
Today
PXP Gateway Operational
90 days ago
100.0 % uptime
Today
PXP Webhost API Operational
90 days ago
100.0 % uptime
Today
TSYS USPP Funding Operational
90 days ago
100.0 % uptime
Today
Insight Operational
90 days ago
100.0 % uptime
Today
Non-Production Operational
90 days ago
100.0 % uptime
Today
Merchant Test Operational
90 days ago
100.0 % uptime
Today
Merchant & Partner Support phone lines Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
99.99 % uptime
Today
AMEX Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Banco de Crédito del Perú (BCP) ? Operational
90 days ago
100.0 % uptime
Today
Barclays Gateway Operational
90 days ago
100.0 % uptime
Today
BMO (Bank of Montreal) Operational
90 days ago
100.0 % uptime
Today
BORGN (Borgun) Operational
90 days ago
100.0 % uptime
Today
Cardinal Commerce (3DS2) Operational
90 days ago
100.0 % uptime
Today
Clover Operational
90 days ago
100.0 % uptime
Today
eps-Payment (PSA) ? Operational
90 days ago
100.0 % uptime
Today
Equifax Operational
90 days ago
100.0 % uptime
Today
FIS ? Operational
90 days ago
100.0 % uptime
Today
Fiserv First Data Operational
90 days ago
100.0 % uptime
Today
Global Payments Operational
90 days ago
100.0 % uptime
Today
Handpoint (Interac) Operational
90 days ago
100.0 % uptime
Today
Interac e-Transfer Operational
90 days ago
100.0 % uptime
Today
Interchecks ? Operational
90 days ago
100.0 % uptime
Today
JP Morgan Chase Operational
90 days ago
100.0 % uptime
Today
LexisNexis (ThreatMetrix) ? Operational
90 days ago
100.0 % uptime
Today
Maxmind Operational
90 days ago
100.0 % uptime
Today
Mazooma ? Operational
90 days ago
100.0 % uptime
Today
MC Match Operational
90 days ago
100.0 % uptime
Today
Moneris Operational
90 days ago
100.0 % uptime
Today
Multibanco ? Operational
90 days ago
100.0 % uptime
Today
PayPal Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Batch Processing Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Invoices Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Financial Reporting ? Operational
90 days ago
100.0 % uptime
Today
Paysafe Acquiring RS2 - Real-Time Processing Operational
90 days ago
100.0 % uptime
Today
Thredd ? Operational
90 days ago
100.0 % uptime
Today
TSYS Acquiring solutions Operational
90 days ago
100.0 % uptime
Today
US Banking Funding Services ? Operational
90 days ago
100.0 % uptime
Today
Venmo (Braintree) ? Operational
90 days ago
99.96 % uptime
Today
VIP Preferred ? Operational
90 days ago
100.0 % uptime
Today
Wells Fargo Operational
90 days ago
100.0 % uptime
Today
Worldpay Vantiv Operational
90 days ago
100.0 % uptime
Today
GMoney Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Partner Maintenance - Peoples Group Sep 4, 2025 11:00-13:00 UTC

Please be advised that our partner Peoples Group will be performing planned maintenance on their e-Transfer.

No service impact is expected.

Reference ID:CHG0293249
Posted on Aug 26, 2025 - 18:14 UTC

Partner Maintenance - Worldpay Sep 5, 2025 06:00-09:00 UTC

Please be advised that our partner Worldpay will be performing planned maintenance on their eCommerce (VAP) platform.

Reference ID:CHG0294136
Posted on Sep 02, 2025 - 16:48 UTC

Paysafe Planned Maintenance Sep 10, 2025 10:30-12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Sep 03, 2025 - 07:29 UTC
Update - We will be undergoing scheduled maintenance during this time on paysafe-psp-card-tsys.
Sep 03, 2025 - 07:28 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on paysafe-psp-card-tsys

Reference ID: CHG0293759
Sep 03, 2025 - 07:26 UTC

Partner Maintenance - Niubiz Sep 17, 2025 08:00-08:30 UTC

Please be advised that our partner Niubiz will be performing planned maintenance on their e-commerce and POS solutions.

Reference ID: CHG0294132
Posted on Sep 02, 2025 - 16:03 UTC

Partner Maintenance - Niubiz Sep 22, 2025 08:00-08:30 UTC

Please be advised that our partner Niubiz will be performing planned maintenance on their e-commerce and POS solutions

Reference ID:CHG0294133
Posted on Sep 02, 2025 - 16:05 UTC
Sep 3, 2025
Service Disruption - Card Payments and Unity Payments APIs
Resolved - This incident has been resolved.

We remain stable and everything is operating as expected.

We apologize for the impact this may have on your business and thank you for your understanding.

Reference ID: INC0277781
Sep 3, 13:43 UTC
Update - Please be advised that we are investigating a potential issue impacting Card Payments, Unity Payments APIs and PXP Webgateway . Our teams performed a fix and we are now monitoring the results.

We want to let you know that we remain stable and everything is operating as expected.

We apologize for the impact this may have on your business and thank you for your understanding.

More updates to follow.

Reference ID: INC0277781
Sep 3, 12:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Reference ID: INC0277781
Sep 3, 12:30 UTC
Update - We are continuing to investigate this issue.
Sep 3, 12:09 UTC
Investigating - Please be advised that we are investigating a potential issue impacting Card Payments and Unity Payments APIs. Our teams performed a fix and we are now monitoring the results. We apologize for the impact this may have on your business and thank you for your understanding. More updates to follow.

Reference ID: INC0277781
Sep 3, 12:05 UTC
Sep 2, 2025
Service Disruption - eCash Settlement Report
Resolved - The incident has been resolved successfully, and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID:INC0277572
Sep 2, 10:31 UTC
Identified - The root cause of this incident has been identified and our technical teams are working on implementing a solution.
We will keep you informed on the progress.

MIM Paysafe

Reference ID:INC0277572
Sep 2, 10:05 UTC
Investigating - We are investigating issues with our Settlement Report for the first of September and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe

Reference ID:INC0277572
Sep 2, 06:50 UTC
eCash Production Release
Completed - The scheduled maintenance has been completed.
Sep 2, 09:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 04:45 UTC
Scheduled - Please be advised that on Tuesday Sept 2nd from 4:45 to 9:45 AM UTC, Paysafe will be performing a release to a production environment for several eCash services. Additional monitoring will be in place during and post the maintenance.
There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0292595
Sep 1, 14:50 UTC
People's group Holiday Closure Notice - Labour Day
Completed - The scheduled maintenance has been completed.
Sep 2, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 00:00 UTC
Scheduled - Due to the holiday on Monday September 1, Peoples Group funding and settlements will not be processed on Monday and will instead be processed on the next business day, Tuesday, September 2, 2025.
Aug 26, 12:26 UTC
Sep 1, 2025
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Sep 1, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 10:00 UTC
Scheduled - Please be advised that on Monday September 1st from 6:00-9:00 AM ET (10 AM-1 PM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Aug 29, 18:39 UTC
Paysafe Planned Maintenance
Completed - The scheduled maintenance has been completed.
Sep 1, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 08:00 UTC
Scheduled - Please be advised that on Monday September 1 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Reference ID: CHG0292386
Aug 25, 16:45 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025
Service Disruption - GMONEY
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business. We value your partnership and appreciate your understanding while our partner GMoney was remediating the situation.
MIM Paysafe

Reference ID:INC0277340
Aug 30, 22:02 UTC
Identified - Our provider GMoney has identified the root cause and is working on implementing a solution.
MIM Paysafe

Reference ID:INC0277340
Aug 30, 21:00 UTC
Investigating - Our partner GMONEY is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0277340
Aug 30, 20:40 UTC
Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Service Disruption - Cardinal
Resolved - This incident has been resolved.

MIM Paysafe

Reference ID:INC0276914
Aug 27, 18:28 UTC
Monitoring - Our partner Cardinal is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0276914
Aug 27, 17:28 UTC
Service Disruption-Merchant Test
Resolved - This incident has been resolved.

MIM Paysafe

Reference ID: INC0276849
Aug 27, 14:59 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0276849
Aug 27, 14:34 UTC
Update - We are continuing to investigate this issue.
Aug 27, 13:22 UTC
Investigating - We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0276849
Aug 27, 13:21 UTC
Partner Maintenance - People's group
Completed - The scheduled maintenance has been completed.
Aug 27, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 11:00 UTC
Scheduled - Please be advised that our partner People's group will be performing planned maintenance on their e-Transfer services.

No service impact is expected.

Reference ID: CHG0292490
Aug 20, 19:19 UTC
NBX Planned/Scheduled release
Completed - The scheduled maintenance has been completed.
Aug 27, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 08:00 UTC
Scheduled - Please be advised that on Wednesday Aug 27 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of several micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.

Possible impacted services: NBX Payment Processing: (Card Core, APM API & Custom Vault)

Ref id: CHG0292701

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately.
Aug 25, 16:01 UTC
Aug 26, 2025
Service Disruption - SafetyPay via paysafecard
Resolved - This incident has been resolved.
Aug 26, 06:49 UTC
Investigating - We are investigating issues with our SafetyPay Service and apologize for the impact this might have on your business.
Our technical teams are working on a solution and will keep you informed on progress.

If you have any questions, please don't hesitate to contact us at techsupport@paysafecard.com
MIM Paysafe
Aug 26, 06:44 UTC
Aug 25, 2025

No incidents reported.

Aug 24, 2025
iDEAL via Worldline
Resolved - Dear Partners,
Please be advised that IDEAL has been migrated to Currence and is live as of Monday 25th of August.
Thank you for your patience and understanding.

Kind Regards,
MIM Paysafe

Reference ID: INC0276694
Aug 24, 21:00 UTC
Aug 23, 2025
Banco de Crédito del Perú (BCP) Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 23, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 04:00 UTC
Scheduled - Please be advised that our partner Banco de Crédito del Perú (BCP) group will be performing planned maintenance on their Pickup and Charging Service services. PagoEfectivo and Safetypay CIP and OperationID payments via BCP may be unavailable during that time. Thank you for your understanding.

Reference ID:CHG0292801
Aug 22, 17:34 UTC
Aug 22, 2025

No incidents reported.

Aug 21, 2025
Service Disruption - TSYS
Resolved - This incident has been resolved.

MIM Paysafe

Reference ID: INC0276133
Aug 21, 22:23 UTC
Monitoring - Please be advised that errors subsided and the impacted service is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID:INC0276133
Aug 21, 21:44 UTC
Update - Please be advised our teams remain engaged with our partner TSYS investigating the issue with the highest priority.
We are actively troubleshooting the disruption and exploring different resolution paths in close collaboration with TSYS.
We apologize for the impact this incident has on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0276133
Aug 21, 20:36 UTC
Update - Please be advised that our teams remain engaged with our partner TSYS investigating the issue with the highest priority.
We are currently troubleshooting the disruption and working closely with TSYS to identify the root cause and restore services.
We apologize for the impact this incident has on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0276133
Aug 21, 20:13 UTC
Update - Please be advised that our teams remain engaged with our TSYS partner investigating and troubleshooting with the highest priority. We apologize for the impact this incident has on your business. More updates to follow.
Aug 21, 19:44 UTC
Update - We are continuing to investigate this issue.
Aug 21, 19:43 UTC
Investigating - We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0276133
Aug 21, 17:24 UTC
Service Disruption - Moneris
Resolved - Dear All,

Please be advised that the incident was caused by an issue on a single bank's side.
It affected only VISA cards issued by the said bank with specific BINs.
The incident has been confirmed as resolved by VISA support team, and processing rates have fully recovered to regular levels.
We can observe steady rate of 3009 errors matching historical data.
Please note INC0276026 is now resolved.
Best Regards,

Reference ID:INC0276026
Aug 21, 07:46 UTC
Investigating - We are investigating a potential issue with the services mentioned below and apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID:INC0276026
Aug 21, 03:48 UTC
Aug 20, 2025
Service Disruption- INTERCHECKS
Resolved - The incident has been resolved successfully and the impacted services are fully restored.
We apologize for the impact this issue had on your business.
We value your partnership and appreciate your understanding while the situation was being remediated.

MIM Paysafe

Reference ID: INC0275991
Aug 20, 19:42 UTC
Monitoring - A solution has been implemented and activity on the impacted services is being monitored.
We will keep you informed on progress.

MIM Paysafe

Reference ID: INC0275991
Aug 20, 19:02 UTC
Investigating - Our partner INTERCHECKS is investigating a potential issue with their services. We apologize for the impact this might have on your business.
Further updates will follow.

MIM Paysafe

Reference ID: INC0275991
Aug 20, 18:42 UTC
Interchecks Planned Maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:00 UTC
Scheduled - We will be undergoing scheduled maintenance during the indicated time on Interchecks.
No service impact is expected.

Reference ID:CHG0292109
Aug 19, 16:26 UTC
Payment Processing Planned Release
Completed - The scheduled maintenance has been completed.
Aug 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:00 UTC
Scheduled - Please be advised that on Wednesday August 20 from 4:00-6:00 AM ET (8-10 AM UTC), Paysafe will be performing a maintenance of one of its micro services. Additional monitoring will be in place during and post the maintenance.

There is no impact expected. If you do experience any delays, transaction failures, or anything else unusual please alert Paysafe immediately
Aug 18, 16:27 UTC
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